The page freezes and holding still to load...

My HP laptop (netbook) is on Vista and I use a dongle to access the internet but I am sick and tired of page freezes and ages of taking to load a page, is there any help for her

Hello

Check with HP and the manufacturer of your dongle as well as the internet provider.

Support HP & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

=======================

Internet Explorer freezes or crashes
http://support.Microsoft.com/GP/ie_freezes_or_crashes

Tips for solving problems with Internet Explorer
http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer

When you start Internet Explorer, it opens, flashes and then closes immediately
http://support.Microsoft.com/kb/967896

------------------------------------------

Several troubleshooting methods:

What antivirus/antispyware/security products do you have on the machine? Be one you have
EVER had on this machine, including those you have uninstalled (they leave leftovers behind which)
may cause strange problems).

If no joy there's something blocking perhaps.

Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

Close and restart IE or IE with no addons

not better?

IE - tools - manage Addons (for sure disable SSV2 if she's here, it is no longer necessary but Java
installs and it causes more questions - have you never update Java to go back in and turn it off again.) Search
other possible problems.

Windows Defender - tools - software explore - look for problems with programs that do not look
right. Allowed are usually OK and "unauthorized" are not always bad. If doubt about a program
ask about it here.

Could not be a free - SpyBHOremover - BHO - standalone program, needs no installation, download.
unzip and run - all are not bad, but some can cause your question (toolbars are BHO).
http://securityxploded.com/bhoremover.php

How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

Also get Malwarebytes - free - use as scanner only.
http://www.Malwarebytes.org/products/malwarebytes_free

--------------------------------

Try these to erase corruption and missing/damaged file system repair or replacement.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

--------------------

Departure - in the search box, type-> CMD

at the top of the list to search for CMD - CLICK RIGHT to it - RUN AS ADMIN

Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

ipconfig/flushdns

nbtstat-r

nbtstat - RR

netsh int Reinitialis

netsh int ip reset

netsh winsock reset

RESET

That resets your TCP/IP stack

--------------------------------

Maybe need of these:

This is my generic how updates of appropriate driver:

This utility, it is easy see which versions are loaded:

-Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
each driver in the list, additional useful information is displayed: load address of the driver, description,.
version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html

For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
own the software and drivers and all other main drivers that you have.

Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
(Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
updates on the site of the manufacturer of the system here.)

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

Always check in the Device Manager - tab drivers version you install actually shows up. This
because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
pilot - reboot - check that it is installed and repeat if necessary.

Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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