The paper is picked up too soon and the top of the page is still too high

The paper is picked up too soon and the top of the page is still too high

I have an HP Officejet 6500 A Plus

I had a paper jam

I took out the paper

As I pulled the paper, now the print jobs are too high on the paper.  It seems that one of the gear slipped a tooth and top of page paper is not aligning properly.

Hi @Kingvigor

I understand that since having, and clear a paper jam, the paper is now driven by too early. Let's try the cleaning rollers and an alignment. Open the following document and move on to the solution five; Solution 5: clean the rollers.

Once it is finished, complete the following steps to align the printer;

  1. On the printer control panel, press the right arrow key (), then tap the Setup icon (). The installation Menu appears.

Tags: HP Printers

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