The preliminary version of remote desktop connection has expired.

The preliminary version of remote desktop connection has expired.  To download the full version of remote desktop connection, go to Windows Update or contact your system administrator (Please give me the solution for this problem)


There are several ways you can solve the problem:

You can copy the files from a Windows XP SP2 computer and then Windows Remote Desktop should work again.
a. c:\windows\system32\mstscax.dll

b. mstsc.exe

Copy the files in safe mode if not just windows will recreate the files even if you replace them or delete them

Or you can download an update from the Microsoft Download site and it will get your Remote Desktop works again.
Update for Windows XP (KB969084) - The Remote Desktop Connection 7.0 client update allows you to use the new remote desktop Services features.

Please read the known issues in Windows XP from the article above.

I hope this helps.

Tags: Windows

Similar Questions

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    Results for: Microsoft product: Windows operating system; Version: 6.1.7600.16385; Event ID: 1000. Event source: Application error;


    Name of the failing application: mstsc.exe, version: 6.1.7601.17514, time stamp: 0x4ce7ab44
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    ID of the process failed: 0 x 1418
    Start time of application vulnerabilities: 0x01cd48bcf13be48a
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    The failed module path: C:\Windows\SYSTEM32\ntdll.dll
    Report ID: 39102a22-b4b0-11e1-a89a-005056c00008


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    As you try to desktop connection remotely from Windows 7 to Windows Server 2008, it would be preferable to send the same in the Technet community for more help.

    Hope the information is useful.

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    Please contact Microsoft Community. The query you posted here would be better suited in the TechNet forum because the question is about Remote Desktop connection. You can post using the link below.

    I hope this helps.

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Hi dekopolis,
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  • Remote Desktop connects then stops after a few seconds

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    Hello Michael,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

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    Certainly, I understand your concern and will try my best to help you.

    To get more information about it, we have a dedicated forum where these issues are dealt with and would be better suited to the TechNet community.

    Please visit the link below to find a community that will provide the best support.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

    Thank you.

  • Y at - it a Microsoft Remote Desktop Connection application for iPAD?

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    Hi Mirza,

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    Hi Drifter5,

    Welcome to Windows Vista answers Forums!

    You can try the following steps and check if you can solve the problem.

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    For more information, you can consult the following link:

    Hope this information is useful.

    Jeremy K

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to access Windows 8 PC on the Internet with remote desktop connection?


    Can someone tell me how to access Windows 8 PC on the Internet with remote desktop connection?

    I'm good with the software and I have used many Microsoft software since the 1980s. So I like Microsoft products, but since they have outsourced their tech support, you can't support quality even if you pay for it. I followed all the instructions in the Windows 8 will help about DRC setting screens, but I can't connect unless I'm on the same home network. Here are the details:

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    I called Dell tech support and it is always useless and just a more aggravating waste of an hour to talk to their support of technique outsourced in India (who barely even understand English) and then they hang up the phone as it was supposed to be disconnected. I also called Microsoft support and lost more than an hour to speak to their outsourced tech support in the Philippines (and as support of the India, they hang up or 'disconnect' when they cannot answer your question and they go account learn you more about Windows while they do). U.S. tech companies use AMERICANS more for their technical support so their customers can get people who actually care about doing a good job and can actually understand English?

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    P.S. If anyone is offended by my comments about the ugly, incompetent, stupid providing "technical support" in India or the Philippines - Nevermind! You go ahead and waste hours of your time talking to some Morón in these countries, who barely understands English and then 'disconnects' the call when they know that you realize that they are clueless and have all the answers.

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