The Premier Pro 2015 crashing on export

Hello

I have a MacBook Pro (chart below) under OS X 10.11.2 (El Capitan).

Model name: MacBook Pro

Model identifier: MacBookPro11, 3

Processor name: Intel Core i7

Processor speed: 2.5 GHz

Number of processors: 1

Total number of Cores: 4

(By heart) L2 Cache: 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM version: MBP112.0138.B16

Version of the SCM (System): 2.19f12

I tried to export a Premier Pro short (less), either on the pre-series HD or you-tube, which takes about 2 hours (seems excessive even if some parts of the video have several effects on it).  He gets almost all to the way of when there about 4 minutes to go (about 96% or almost thanks to export) the software crashes and I get the standard error message, "Premier Pro has met a serious error..." "and the closure of the software.  I tried this about 6 times and I am very frustrated.  I managed to export the exact same movie a couple of days, as a lower resolution file, so I'm a little confused about why this happens.  I deleted on more than 100 GB of my HD in case the problem was the lack of space, as well as on the external hard drive I was using as my work drive.

I have managed to export different films and more time in the past, with the same settings and much faster, but maybe with less effect on the clips.

I tried to export a clip different 30 sec short with the same parameters, which has been a success, but when checking the same activity monitor on the export of this little clip, CPU utilization for the Premier Pro has increased approximately 780% (I understand that it's okay?) and User CPU load approximately 95% and CPU system around 4%, so almost all in use.  The 16 GB memory available, that 11 GB of memory is used, with 4 GB of cache files - this maybe is the problem?  What I have to delete the cache and how do I get rid of these hidden files?

I also tried to update the first pro and making sure that all my read/write permissions were right on records of Adobe, but none of them helped.

Any suggestions much appreciated.

Thank you

Adrienne

Computer stops using the resources GPU intensive applications

Tags: Premiere

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