THE PREVALENCE OF PROBLEMS SEE

I GET AN ERROR MESSAGE INDICATING "PREVALENCE JOURNALIST HAS STOPPED WORKING AND WAS CLOSED.

WHAT AND HOW TO FIX IT?

Hello JEFF WALLER,.

Thank you for visiting the website of Microsoft Windows Vista Community.

Try following the steps in this article:

Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

To solve it, you need to allow journalist prevalence to access the net through your firewall. Add avgcmgr to the firewall.

This should solve your problem.

Let us know if these steps solve your problem.  I hope the information is useful.

Kind regards

Anthony
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • When I click on the right botton I see a small copy of the browser page. This problem on the new version of mozilla. This problem is not presented on 15 version of mozilla.

    When I click on the right botton I see a small copy of the browser page. This problem on the new version of mozilla. This problem is not presented on 15 version of mozilla.

    I think that you run two versions;

    The details of your system to watch;

    Shockwave Flash 14.0 r0 * Shockwave Flash 13.0 r0

  • Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

    Original title: help & support

    When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

    Hi EdwardBahr,
     
    -Remember to make changes to the computer between the calendar when things worked fine and now?
     
    Try the steps listed in the following article and check, if it helps in fixing the issue:
     
  • Cannot access the page customize or see the menu button!

    I had two modules different twitter (Twitbin and App Twitter). The first was one that I enabled again, because I wanted to see if it has improved for some time. After restarting my browser, however, most of my toolbars have been on different parameters. I managed to get my bookmarks toolbar, showing once again. However, now:
    -I can click on "Customize" under the tools, but the page appears empty (if any)
    -the orange "firefox" button at the top left disappeared
    -menu button (three horizontal lines) disappeared

    In addition, restarting somehow messed up my manager's Session module. It lists my tabs/windows have saved, but they never load.

    I searched everywhere, but have not found any real answers (page customize and SM have been the most frustrating of all this). I completely remove the add-on twitter, I chose not to use, but it changed nothing about how it was.

    Thank you
    -A

    Hello

    The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.

    Note: This will make you lose all the Extensions and preferences.

    • Sites Web open is not recorded in less than 25 versions of Firefox.

    To reset Firefox, perform the following steps:

    For Firefox versions prior to 29,0:

    1. Go to Firefox > help > troubleshooting information.
    2. Click on the "Reset Firefox" line

      button.

    3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
    4. Firefox opens with all the default settings applied.

    For Firefox 29,0 and above:

    1. Click the menu button

      click Help

      and select troubleshooting information. Now, should open a new tab containing your troubleshooting information.

    2. At the top right of the page, you should see a button that says "Reset Firefox"

      . Click on it.

    3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
    4. Firefox opens with all the default settings applied.

    Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

    This solve your problems? Please report to us!

    Thank you.

  • The 6s IPhone problems

    This just started today, my IPhone 6s seems not to want to connect to my wifi, or something blocking to receive or send data that is messages, open applications that use internet, but I can browse the internet, as there was no problem and I can still call people. Any Suggestions? PS I tried to do a soft reset several times without change.

    Please do the following and after each test to see if the problem is resolved - if yes, then you can omit the following steps - I tried to list them in ascending order of the effort at least on a Mac and / or an iDevice

    1. Check if the problem is related to a single device and if other devices connect normally-
    2. If the answer 1 is 'yes' - try to connect the device assigned to somewhere else if possible - coffee or the University
    3. Please see recommended settings of WiFi routers and Apple access points
    4. Perform a forced - restart cela do not delete or purge all data and allows to solve many problems - here is how - press and hold the Off / On Home button and at the same time for about 15-20 seconds, until the Apple logo appears. Allow normal startup upward.
    5. Settings - WiFi - < network name > - Click on forget network - do a restart forced 4 and then again add the network
    6. If home - reboot the router by unplugging it for 60 seconds (power) and the plug and reconnect - obviously, this step can be done in a public place like a cafe or airport or University. While you're there - make sure your router is working on the latest firmware (check manufacturer's website)
    7. Settings - general - reset - Reset network settings - remember to have very practical WiFi passwords because it erases the WiFi passwords
    8. If it is a new specific net device in your home - make sure that the router gives enough DNS for all numbers which must / wants a connection - stuff like the printer, Chromecast get overlooked - ask for more details on this so not sure option
    9. Backup the device to iTunes - restore as NEW (no backup) using iTunes - see if solves problem - if yes - restore backup
    10. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.
  • Whenever someone calls, I'm not able to take the call and cannot see the identification of the appellant as well. However, he gets noticed in the missed calls.

    I have an iphone 6. Whenever someone calls, I'm not able to take the call and cannot see the identification of the appellant as well. However, he gets noticed in the missed calls. Help, please.

    It is a problem of carrier - I would like to talk with my carrier

    Your signal may be weak or you can be in a dead zone - or there may be interference - those that can cause the call to go directly to voicemail

  • Windows XP cannot see that the internet can only see LAN

    We have a small network in my house. My router was set to WEP security (I know its too old, but my windows xp laptop computer does not work with WPA or newer). And I also added mac filtering for more security addresses. This network has worked well for 2 years.

    Meanwhile in a cell phone (that has windows XP sp3) so its wireless network broke, and we couldn't get living, then we just plugged on the router via a cable.

    Recently I had to reset my router because I forgot a password and I could add anything to the mac filter list.

    After that, I put at 'the original' for example WEP + mac filtering (only the passwords have been changed).

    Now everything is working fine, 2 laptops (both Windows 7 a), 2 readers, network all our phones smart etc can connect again, the only laptop (with Windows XP) problem.

    The XP laptop can see LAN (two disks) and router only (ping works), but in any browser (firefox, chrome, iexplorer) give me a Web site cannot loaded in the background: error 105, Err_name_not_resolved.

    I tried names ping (google.com) and different ip addresses (for example my ISP dns server address) but I get no answer 100% packet loss. I tried a lot of things that they did not help

    (1) has tried to change my XP for some fix + fix dns ip (I found these adressis in my router configuration/network configuration)
    (2) then I put back to dynamic ip once again in the line of cmd ipconfig release, ipconfig/reset, etc., I checked all addresses was going well everywhere (I mean gateway, DHCP server, dns server, looked well with dynamic ip too)

    (3) then I found similar position
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-Networking/cannot-ping-outside-my-local-network/de73a1f9-ef4b-E011-8dfc-68b599b31bf5
    so I tried also what is in the post
    "netsh winsock reset" "netsh int ip reset" then "ipconfig/flushdns" then restart computer

    Nothing helped so I registered here, maybe I answer.

    you might need this information:

    the laptop has Windows XP service pack 3 language _german_
    Cisco EPC2425 router is
    The two networks wdstorage discs + mybookworld... I think they are the two Western Digital stuff. I'm not sure, I can look after if its important (I don't think)
    So, I got two disks still attached. (so 3 connection of the UTP in the router is used, two for disks for the windows XP laptop)

    If something is not clear, ask me please


    Thank you for your answer
    Robert

    Hi Robert,.

    Thank you for updating us the status of the case.

    I suggest that temporarily disable you the firewall.

    I recommend you to test name resolution

    A DNS server provides host name resolution. If you cannot connect to a server on the Internet by using its FQDN, there could be a problem with the DNS configuration of your dial-up connection to your ISP or DNS server of your ISP.

    To determine if there is a problem with the DNS configuration of your dial-up to your ISP connection, follow these steps:

    a. at a command prompt, type ipconfig/all, and then press ENTER to display the IP address of your DNS server. If the IP address of your DNS server does not appear, contact your ISP for the IP address of your DNS server.

    (b) to verify that your computer can communicate with your DNS server, ping IP address of your DNS server. The response looks like this:

    Rattling #. ###. ###. # with 32 bytes of data:

    Response to #. ###. ###. #: bytes = 32 time = 77ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 80ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 78ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 79ms TTL = 28

    The series of digital signs (#. #. #. #) represents the IP address of the DNS server.

    If you can't ping the IP address of the DNS server successfully, contact your ISP to verify that you are using the IP address and the DNS server is working properly.
     
    When you have verified the correct IP address of your DNS server, update the settings of your connection to your ISP's dial-up TCP/IP. To change or add a valid IP address for your DNS server for a dial-up Networking phonebook entry, follow these steps:

    a. in Control Panel, double-click network connections.

    b. right click on your Internet connection, click Properties and then click the network tab.

    c. click the Internet Protocol adapter, and then click Properties.

    d. click use the following DNS server address, and then type the correct IP address in the preferred DNS server box.

    e. click OK, and then click OK again.

    If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

  • No sound on the video file problem

    original title; sound playback problem

    I play a Matroska video file its DTS.x264 I have a very good picture but no sound! If I use another player that I get sound but terrible video, media player works fine with all other types of video files! How can I sort this please

    Hello
     
    1 - is this problem come just playing one Matroska file or all those files?
     
    To read Matroska x 264 files in a Windows computer, you will need to appropriate decoders. Your computer does not have appropriate decoders or decoders you have might not work properly.
     
    I suggest you go through the information in the following article and see if that helps you:
     
    Matroska - reading Windows
     
    It will be useful.
  • For Windows XP (KB2719985) security update will not be installed. The text "a problem on your computer is preventing the updates being downloaded or installed" is reported

    For Windows XP (KB2719985) security update will not be installed. The text "a problem on your computer is preventing the updates being downloaded or installed" is reported. Fix - it crashes too much with the line "invalid command line" when I try to run it.

    Hello

    1. this problem occurs only with this particular update?

    2 did you change on your computer before this problem?

    You can follow the suggestions and check out them.

    Method 1

    You can reset the Windows Update components.

    How to reset the Windows Update components?
    http://support.Microsoft.com/kb/971058

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

    How to back up and restore the registry in Windows XP

    http://support.Microsoft.com/kb/322756

    Method 2

    You can read the article.

    You cannot install some programs or updates

    http://support.Microsoft.com/kb/822798

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

    How to back up and restore the registry in Windows XP

    http://support.Microsoft.com/kb/322756

    Method 3

    Step 1:

    Place the computer in a clean boot state.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Note: After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

    a. click Startand then click run.

    b. type msconfigand click OK.
    The System Configuration utility dialog box appears.

    c. click on the general tab, click Normal Startup - load all device drivers and servicesand then click OK.

    When you are prompted, click restart to restart the computer.


    Step 2:

    Download and install the update from the link.

    Update security for Windows XP (KB2719985)

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=30282

    See also:

    Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services

    http://support.Microsoft.com/kb/906602

  • I'm unable to connect to wireless modem, the message's problem is the network cable is unplugged got new cable still

    network cable unplugged wiundows xp

    I'm unable to connect to wireless modem, the message's problem is the network cable is unplugged got new cable still

    Hello Verashanley

    Since how long did begin?
    You have added a new software or hardware to the system?
    If the issue took place recently then you can try the system restore.
    If you have recently added anything to the system (hardware or software), then remove.
    If the system restore does not then check in Device Manager and verify that the network card is considered and no errors appear.
    To open Device Manager, click Start, and then click Control Panel. Click performance and Maintenanceand then click System. In the hardware tab, click Device Manager.
    Check the type of network card you have and that you try to update the drivers from the hardware manufactures Web site.
    Also, check the connection for the network adapter. Do you see any physical damage. When you plug the NIC saw all the lights on the network card lights up? If not, then you can deal with a hardware problem and need to contact the manufacture of the system and see about obtaining the card replaced.
    Let me know the results. Thank you.
  • Whenever the system is booted it shutsdown and the BSOD right before seeing the screen Ctrl Alt Del to log on. STOP: 0 X 05001210 (0 X 00000000, 0 X 00000000, 0X00000000, 0X00000000)

    Original title: Stop: 0 x 05001210

    On a Toshiba Portege M700 with Windows XP, I get a BSOD with the following:

    STOP: 0 X 05001210 (0 X 00000000, 0 X 00000000, 0X00000000, 0X00000000)

    There is no further information on what happened, it just says: a problem has been detected and windows has shut down to prevent damage to your computer.

    I don't know any specs on the system (processor, memory, ect) I was given this laptop from edge of my guy on the ground.  I searched and I can't find any info on this Stop error message.  It was not a new hardware or software installed on the laptop recently, other than a possible update of Windows, I'm not sure.

    Whenever the system is booted it shutsdown and the BSOD right before seeing the screen Ctrl Alt Del to log on.  I tried the Safe Mode, Mode safe mode with network and command prompt.  Each instance you get to the log in window, but when after entering my info and loggging stop immediately with the same BSOD.  I also tried the last good Config known with no luck.

    Also, the hard drive is encrypted so I can just shoot and get a backup of it before you try to reinstall the operating system.  I have not tried to repair windows, yet, I'm waiting to try other solutions if they are there.

    If anyone can point me in the right direction I would really appreciate it.  If you need any other information, just ask and I'll give you everything I can.

    Hello Jordan,.

    Have you been able to get into the recovery console?

    If so, I would recommend running the CHKDSK command of it followed by the Enter key:

    CHKDSK C:/P

    Let us know.

    Best regards

    Matthew_Ha

  • Old hard drive files to the new laptop, problem of promise.

    How to move files from my old hard drive to my new computer?

    My old HP laptop dv1010 (Windows XP) has stopped working. The reason why it has stopped working is likely a defective power supply.

    I remove the hard drive from the dv1010 and linked to my new HP laptop dv7 - 6143cl with a Unitek Y-1031 USB2.0 to IDE.

    I have no problem, see the file with Windows 7 using the 'computer' link in the start menu. But I can't open one because of the permissions windows opens.

    http://I39.Photobucket.com/albums/E176/hp6350hp/anything%202011/2011-10-31dv1010Lockedfiles001.jpg

    My old laptop HP dv1010 had a connection with a password when I start it.

    Yet once how can I move files from my old hard drive to my new computer?

    Hello

    It is a utility that will add "Take Ownership" to the contextual right click menu.  The download is on the following link.

    Appropriating

    It is a zipped file.  If you do not have an extraction utility installed, download and install 7-Zip , which can be used to open it so that you can run the Setup program.  Then just right click the folder zipped, select 7 - Zip and extract the files.  When you're done, open the newly extracted folder and you can find the utility to add "Take Ownership" to the right click menu.  Double-click it to install it and then close the window.  You should now be able to right click on the files you need to access and select Take Ownership.

    Kind regards

    DP - K

  • On laptop CD/DVD drive is not recognized/is missing. Having read the other topics, problem still not solved.

    I'm on a computer laptop gateway and my cd player does not work all of a sudden. I can eject and put CD in there and it will hum for awhile, but nothing will happen. I went to Device Manager and it is not yet listed. I read the other topics and the problem is still not resolved, please help. Also, my HKEY_LOCAL_MACHINE folder has not all folders in there, so I can't go to system/etc to delete anything because there is nothing to remove. Thank you for your time

    Hello

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers to check with the system manufacturer to see if there is a firmware or drivers for your if necessary.

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • "The network adapter is not correctly configured to use the ip Protocol" problem on Vista

    Hello. My PC has recently came across this problem "the network adapter is not correctly configured to use the ip Protocol", every time I click on diagnose & repair. I don't know how to fix it. Please help, thanks in advance. Magic

    Hello X-x_MaGiC_x-X,

    Thank you for visiting the website of Microsoft Windows Vista Community.

    Try the rest of the stage in this article:

    System restore points are created automatically when the following occur:

    • When you install a new application or driver.
    • When you uninstall or install some programs.
    • When you install new updates
    • Automatically on a daily interval
    • Manually by creating a.
    • If you choose to use system restore to restore to a previous restore point, System Restore creates a new restore point before you restore a previous state in case something goes wrong. If you are restoring to a previous state in Mode without failure, a restore point will create for the current state.

    So that the restoration of the system to work, you must have 300 MB of free space for each hard disk that monitors the system restore. System Restore will also use up to 15% of disk space on each disk that it monitors. That hard disk space runs out, older restore points will be deleted as newer ones. It is also important to note that you must be logged in as an administrator in order to use the system restore. Now that you understand the basics of the system restore, you must continue to the next section to learn how to use it.

    Restore Windows Vista to a previous state

    In the case of a problem on your computer that cannot be solved by normal means, you can restore your computer to a previous working state. To do this, you need to start restoring the system so that you can choose the restore point to restore. If you currently have Windows Vista boot problems, you can use the system restore in Windows recovery environment. Instructions on how to do it in this tutorial can be found: System Restore using the Windows Vista recovery environment.

    If you can connect to Windows Vista, you must follow these steps.

    1. Close and save any documents that you have opened.
    2. Click the Start button to open your Start Menu. The Start button looks like this:
    3. When the Start Menu open click on the menu option all programs.
    4. Click once on the Start Menu Accessories group.
    5. Click once on the System Tools Start Menu group.
    6. Click once on the icon of the system restore. After you click the icon, if a user account control window opens, click on the button continue.

    You will now be on the screen as shown below in Figure 1 system restore. From this screen, you can specify the restore point that you want to restore.

    1 screen of system restore

    By default, Vista will be already selected the restore recommended option. This restore point is one followed a new pilot program, or update has been installed. If you do not want to use this restore point, you can click on the button next to start the restore process. On the other hand, if there is a more recent restore point that you want to restore you should select choose a different restore point and press the next button. This will bring you to a screen, as shown in Figure 2, which contains a list of all available restore points that you can restore.

    2. the list of available restore points

    You must select the restore point that you want to restore, and then press the button next to start the restore process. Vista will display a window showing your selected restore point and asking you to confirm that it is that you want to restore.

    3. confirm the selected restore point

    If you want to select a different restore point, press the Back button. Otherwise, you can press the Cancel button to exit the system restore or the button finish to begin the restore process. If you have selected finish, Vista will display a second prompt asking you to confirm that you want to continue restoring.

    4. second Confirmation

    If you are sure you want to restore, then press the Yes button. Vista will now log you off the computer and start the system restore process, as shown in Figure 5 below.

    5. restoration of a restore point

    When the restore is complete, your computer will be restarted and when Vista starts it backup will be restored to its previous state. When you open a Vista session for the first time after the restore, you will see a message indicating that the restore was successful.

    6. system restore was successful

    If there are problems with your computer because the last restoration, you can return to your previous settings to ebb in the system restore utility and select Undo system restore by pressing the next button.

    7 undo the last system restore

    Your computer should now work correctly again.

    With the help of the restoration of the system in the Windows recovery environment

    Manual creation of Restore Points

    As mentioned previously, it is also possible to create manual restore depending on points. Some popular designs to create manual restore points are when you have your computer configured perfectly and I would save the State in case of problems in the future. To create a manual restore point, you must follow these steps:

    1. Click the Start button to open your Start Menu. The Start button looks like this:
    2. Click on the control panel menu option.
    3. Click the option menu system and Maintenance.
    4. Click on the system menu option.
    5. Click on the System Protection in the list on the left.

    You will now be at the System Protection tab in the system control panel. This tab allows you to enable and disable the system restore as well as making the new manual restore points.

    8. the System Protection tab

    To create a manual restore point, you must click on the button create. When you press this button a prompt asking you to give a title to this manual restore point.

    9. Enter the manual restore point title

    Type a title for the manual restore point and press the button create. Vista will now create a restore point manually and once finished, post a notice that it was created successfully.

    10. Manual restore point has been created

    Now that you have finished doing the manual restore point, you can close the system window.

    Try to download the correct and up-to-date drivers.

    This should solve your problem.

    Let us know if these steps solve your problem.  I hope the information is useful.

    Kind regards

    Anthony
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to solve the single FAX problems

    After HP8600 is installed, what impression the network always goes to FAX instead of the printer. How to solve the single FAX problems

    Hello jim3258and welcome to the Forums of HP, I hope you enjoy your experience!

    I see that you have problems printing and fax.  I'd love to try to help you, but I need some information first. I'm a link some HP Support documents below that will show you how to find the number for your product. In addition, please indicate what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information and the product number we provide you with accurate information.

    How can I find my model number or product number?
    Mac OS X: how to find which Mac OS X Version is on my computer?
    Operating system Windows am I running?
    Is the Version of Windows on my computer 32-bit or 64-bit?

    Please let me know what you find.  Thanks for posting on the HP Forums!

Maybe you are looking for