The printer CD will not install software and drivers

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• The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more

  My daughter's office got fried during the last storm, even though she had a surge protector.  Obviously the power company line was bad.  The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more.  When she tries to run a system restore it gets "extended attributes are incompatible."..: thank you for your help.  Debbie

  Hello

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the scan tool (SFC) System File Checker and check if it helps.

  This problem may occur if a system file is missing or damaged.

  You can refer to the method-the System File Checker tool in the following article:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.Microsoft.com/kb/929833

  Method 2:

  Try to clean boot, and then check to see if this helps you.

  How to solve the problem by running the clean boot in Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  Method 3:

  Try the steps in the following Microsoft article and check if it helps.

  Problems installing and uninstalling programs on Windows computers:

  http://support.Microsoft.com/kb/2438651

  Hope the helps of information. Please post back and we do know.

• Microsoft Management Console error: this function is not supported on this system. Also noticed that the automatic updates did not install it and returned error 80070005.

  Original title: Microsoft Management Console this feature only is not supported on this system

  I am running Vista 32 bit Business since an administrator account.

  Recently, I noticed that the automatic updates did not install it and returned error 80070005.   After investigation, I found that I could not open mmc at all and always get the message "this function no is not supported on this system.  No major changes have been made to the configuration to trigger it and I can't watch the event log because it is in the MMC.
  I have studied this question in line and tool the following actions, which none worked:
  carried out a complete antivirus scan (I use Commodo internet security)
  created another account administrator
  has run SFC (no problem)
  has run the registry cleaner (no problem)
  has run msconfig.exe and disabled all the startup process
  updated windows right click and run as administrator
  Started in safe mode and tried all above
  After that, I don't know where to go... it doesn't seem to be a download for Windows vista to reinstall mmc.
  I have about 50 updates critical, sitting in my windows update that can not install because of this problem.  Can anyone help?
  Jeff

  Hello Helpmehelpme,

  First, I would check since it is professional Vista was that computer on a field of work or it was already on an area of work? There may be group policies that are in place that prevent to run MMC.

  When did start to happening? Is there anything new on the system which has been introduced into the environment (software, hardware)?

  This thread gives a few steps trying to the original poster that you can't have.

• I have tried to download/reinstall CS5 that my laptop current doesn't have a dvd drive, but even after downloading the files, it will not install

  I have tried to download/reinstall CS5 that my laptop current doesn't have a dvd drive, but even after downloading the files, it will not install

  When you ask a question you will need to provide some basic information

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

• The new update will not install.

  The new update will not install. (it is said there is a problem with a file called spill.aex)...

  I tried to delete after effects to reinstall, but who doesn't either so now I can't the legacy at all.

  THE FIXED!

  I changed the name of the card effects that included the broken file. (still cannot delete the file itself :/ but at least after effects works again!)

• Documents in the print queue will not cancel or print

  I tried all the usual cancel, delete, turn off the PC, turn the printer off, turn them both off the coast of all etc.

  Do or not.  There is no test.

  These directions will not work with Windows XP, but it's the right idea.

  She also leaves a file .cmd lingering somewhere on your system.

  I propose the following technique that works for all versions of Windows and will not let any .cmd persistent or other files on your system:

  First to clear the print queue, you have to stop the print spooler service, and then remove all the jobs/print files pending.
      
  You cannot delete all print jobs in queue so that the Print Spooler Service is running, so you have to stop first.
          
  To stop the Print Spooler Service, click Start, run and enter in the box:
          
  services.msc
          
  Click OK to open the Services Applet.
          
  Locate the Print Spooler Service, right click and choose 'Properties' and then click on the "Stop" button to stop the Print Spooler Service is running.
      
  The option "Startup Type" of Service properties print spooler is usually set to "Automatic" (which is now a good time to check it out).
      
  If the "Startup type" is not set to "Automatic", set the "Startup Type" field to "Automatic" If that is your desire (which now is the time to check it out).

  Do not try to start or restart the Print Spooler Service again...
      
  Next. remove all updates pending upward and forward to printing from XP.  If they do not print before, you will need to send them to the printer again once things are cleaned in service yet.
      
  Using Windows Explorer, navigate to the following folder (assuming that Windows is installed on your C drive):
      
  C:\WINDOWS\system32\spool\PRINTERS
          
  Delete all the print jobs in queue (select and delete all the files) in the folder if the folder is without waiting for print jobs.  The folder must be empty when you are finished.
          
  Reboot your system and check the Print Spooler Service again to make sure the Print Spooler Service restarts automatically restart (given that the startup type is set to automatic).
      
  After the reboot, check again the spooler service for printing and the 'Status' column for the print spooler must be read "started."

  Submit new failure of print jobs.

• Cannot print on the HP LaserJet 4050 printer - "the printer driver is not installed. Can't find a Package of basic driver required by the printer driver Package.

  Running Win7 32 bit.  Have had the printer HP LaserJet 4050tn installed for 2 years.  It is on the network and is always accessible from other computers on the network successfully.  I was printing to it in a billing program web-based when my PC froze.   Rebooted and was no longer able to print to it.  Tried to delete the printer, the spooler of compensation / Max ', and re-installing the printer with drivers downloaded from HP (tried the standard and universal drivers).

  When I try to install the printer I get a message "Player of the printer was not installed.  Can't find a Package of basic driver required by the printer driver package"

  I have a Brother MFP 2820 it is USB and it works very well.

  Any help would be greatly appreciated

  Try HP Print and Scan Doctor
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

• 5610 cannot clear the print queue, will not print

  Windows 7

  Works very well, then work has been "caught" in the queue. I can't print and I can't delete the job.

  Windows troubleshooting tool said he found a print job in the queue that prevents other print jobs and that fixed the problem, but it has not fixed the problem. If I run againî, I get the same message. Diagnosis seems correct, but just what he thinks he's doing to solve the problem does not work.

  I tried the printer doctor, but even if she sees the printer it does not move to fashion, we're going to fix things.

  Manually, I went to "Cancel all Documets" but that the command was not enabled even if the printer displays the items in its queue.

  I went on the ' record of spooling "in the System 32 directory and it was empty.

  Thanks for your reply. I had who tried once or twice before posting and it has not fixed the problem.

  What I didn't know (and did not appear in the online resources I checked) that the document was in the C:\Windows\System32\spool\PRINTERS directory on ANOTHER computer - hosting the network printer.  Once I found that crime files it I deleted the manually and solved the problem.

• Want to 4500 printer all-in-one: new software and drivers for HP Envy 4500

  Hello, I bought this printer on 1 October and installed on my laptop Windows 10. My question is I noticed there was a series of printer e-all-in-one HP ENVY 4500 full feature software and drivers, version 32.3, filename: EN4500_198.exe which was released on November 12, 2015. Should I download and install this because I've had since October 2015 printer? If so do I have to do something after the installation to keep my printer working correctly on my WIFI wireless? Thanks in advance for any help that I couldn't find out how call HP to ask this question.

  Thank you very much for your answer! I finally understood how do I know what version of the software and the drivers, I have this morning and I don't have the version more recent and even I was wondering about. Thanks again and have a great Thanksgiving action!

• software for the printer driver does not install

  My printer is C7100 all-in-one.  My OS is windows 7 - message comes back "could not install any software.

  I recommend traverse "Programs and features" in your control panel and manual uninstall of the printer, then shut down and restart your computer. If the files do not uninstall, then you can have a deeper problem with your operating system.

  Once the software is missing, try again after the above link and by installing the full setting software.

  Let me know!

• IAM has a problem with the update it will not install code646 KB977839. I tried to install it several times and it still will not be installed. It keeps telling me to try again.

  I have tried everything what iwas instructed aet again this update will not start I get error code646

  Tip: Insert your Office CD in the Bay before the next attempt to install appropriate.

  Tip: If no joy, see if you can download the "fullfile" of the update and then install it manually =>

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a9738816-72cb-404B-9FCB-c58359ce550f

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Why the print settings will not save or new presets and why is same all presets and will not change

  recently updated cc current and in print settings of the title occurs.  Don

  Provide relevant information to get faster answers

  More information you provide about your situation, the better equipped with other community members will answer. Consider including the following in your question:

  • Product number and the version of Adobe
  • Operating system and version number
  • The full text of all error messages
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

• The print queue will not empty the first task he accepts to print.

  I have a PC with XP operating system and a HP Officejet 6500 E709a.

  On there are 5 or 6 days, I had a set of updates to Microsoft for various things, which, as usual, has been installed.

  Since the printer has stopped catalogue mid and holding the paper for about 3 minutes before he spits unfinished.

  The job remains in the queue and will not itself should be deleted, so I can not print anything else.

  If I reboot I get sometimes to print a page, but this work is still in the queue until I restart.

  I uninstalled the software and reinstalled the software from the HP using (OJ6500vE709_Full_14.exe) website.

  I still have the same problem

  Help!

  concerning

  Roger

  Any chance to test the printer USB option?

• My HP Photosmart C309g printer driver will not install on my laptop.

  I am running Windows 7 64 bit. When I try to install the driver for my printer C309g (pilot of the basic functionality or complete) installation hangs during the first phase. Actually, the installation closes and disappears without any error message or explanation. When I tried to use the installation of HP software, he kept just the driver download and try to install it again and again.

  I tried the fixes on this site: http://support.hp.com/us-en/document/c00836418 I turned off finish it and stay programs and disabled the firewall.

  The most frustrating is that the computer can print a test page for the HP diagnostic tool and other computers and my iPad will be printed (using eprint on the iPad), but I really need THIS computer to print.

  Hello klucot.

  During the first phases of installation, there are a screen that allows you to configure your Internet options, which allows you to choose if you want to find the driver updates before you install the driver or not. Select that you do not want to search for updates and installation will pass.

  See you soon!

• OfficeJet Pro 8600 Plus: Scanner will not install software stopped working/Easy Start

  Unable to scan to computer, but has worked in the past. Error message indicates that the software HP for the Scan of the computer could not be located.  Have been trying to install it, it seems to be downloading but then says that it cannot install because no internet connection.  The connection is fine, works for everything else, shows very well in the status reports.  Tried several times, restarted the computer, nothing seems to work.

  Hi @SD58and welcome to the Forums of HP!

  I'd be happy to help you to install the software for your more than 8600. Using Safari or another browser? It seems strange to me that you can download the software, but then can not install, the installation requires no software. However, the Easy Start probably reaches out using internet to locate appreciate software to install. That being said, I feel the question could be linked so browser that I wonder what browser you use and if you could try another.

  Please let me know the result of using another browser and we can go from there. If using another browser resolves the issue, please click on accept as Solution to identify your post as solved.

  Thank you.