The printer control page does not appear, page with scanning, printing and other options need

Original title: Page printer control

When I opened my window printer the normal screen to control the printer does not appear.  How can I get this to come form? I need to the page with the scan options, printing and others.

Hello

1. are you referring to the preview before print screen or is it a screen of the printer software?

2. what program you are trying to print from?

3. This occurs when you use another user account?

Method 1:

You can check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

Create a new user account
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If you are not faced with the same question in a new user account, you can check the link below and use the steps provided to screw a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Method 2

You can check the question in the clean boot state. Check out the following link.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
NOTE: once you are done with the boot, please follow step 7 of article to reset your computer to normal startup.

Tags: Windows

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