The process C:\Windows\system32\wbem\wmiprvse.exe (computer) has started closing the computer

Similar Questions

• d:\windows\system32\wbem\wmiprvse.exe

  This "d:\windows\system32\wbem\wmiprvse.exe" appears on my screen quite often and don't know how to correct it.  Please tell us how to solve the problem.  Thank you.

  There are some viruses that will make that appear, I'd get malwarebytes, or a similar program like that and a scanner, just in case.

• C:\Windows\System32\wbem\unsecapp.exe

  Well, I have an Acer Aspire with Vista sp2 32-bit Timeline. It is a rental until I get my return on the funds of the school. As we are praising this computer, they have installed some sort of Microsoft program which allows them to control the computer remotely, or what they say. This has been a recent addition to their computers and until there was nothing but complaints about the features of the comps since.  We have tried to locate the program in the menu to uninstall without a bit of luck. We found a few things in the process, the C:\Windows\System32\wbem\unsecapp.exe being what we thought likely. Users and administrators have virtually no permission for the use, but someone or something called trusted Installer has ALL the capabilities. Could you please tell us exactly what it is and what its for. We just want the computer to run right and figure if we find that it IS the program in question, we can kill the process and enjoy the best performance of the PC. Regardless of the program, you cannot even make a backup by default from the computer, although he keeps trying. Please help us. Just don't feel like waiting for four additional months to pay, as its problems causing with feature and it's a computer at school.  Thank you guys.

   
  1. you are the administrator of the computer?
  2. what happens when you run the backup of th program? You get the error message?
   
  The Unsecapp.exe application is used in the communication of both computers and this program starts automatically on Windows vista. The Unsecapp.exe application is used to return the results to a client in a process lacking permissions to be a DCOM service. Scripts and Microsoft System Management .NET namespace rely on the Unsecapp.exe application to receive the results of asynchronous operations.
  Method 1.
  Try the reset default security settings and check.
  How to restore the security settings the default settings?
  http://support.Microsoft.com/kb/313222
  Method 2.
  I would also ask the system administrator or the COMPUTER assistance service ask our school on this.
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error message: Windows cannot find the C:\windows\system32\drivers\prdmgr.exe file to start Windows XP.

  Original title: can't end file message system 32 drivers prdmgr.exe.

  Under windows XP when I boot, I get a message: windows cannot find the file: c:\windows\system32\drivers\prdmgr.exe and I already made a ststem restore and still get this message.

  Turn off System Restore. Use ccleaner and then go to tools/startup. Select it and click on delete. Are you sure its not the windows folder drivers? If its in the windows folder, is a worm/trojan. Looks like it belongs to the trojan.agent so sound in the drivers folder

  Use ccleaner, and then click run cleaner. First close the browsers

• Rstrui.exe - bad Image of the application or DLL C:\Windows\System32\Wbem\Framedyn.dll is not a valid windows image. AND the exe task manager. -Bad guess. The application or DLL C:\Windows\System32\VDMDBG. DLL is not a valid windows image.

  I use WIndows XP.  After that THINKPOINT is presented on my system, I have not been able to access my task manager or restore my system to an earlier date.

  I have checked Kellys Korner and various other suggestions on the internet, but have had no luck with anything.

  It shows that the HKEY value for the Task Manager is set to 0.  Don't know if that helps.

  I BELIEVE I have the THINK POINT removed from my system.  I use Microsoft Security, Ad-Ware and Malwarebytes Anti - Malware.  Between the 3, it seems I have everything.

  But now I can not restore my system, or use my TASK MANAGER.

  Help would be GREATLY appreciated.

  Thank you!

  Bindifer

  Think like a malicious software...
  It infects your system and is not to be found and removed.
  What are you most likely to use to find and remove malware?
  Internet, Google, Task Manager, regedit, restore the system command prompt, etc...
  The malware is often afflicts one or more of these components to try to trick into thinking you need to perform a system restore, a repair facility, or even to reinstall your XP from scratch.  None of these things are necessary since you can usually just to thwart malware.
  If the referenced files are completely absent from your system, you will see messages like this when you try to run the applications:
  Taskmgr.exe - Unable to locate component
  This application has failed to start because VDMDBG.dll is not found.  Reinstalling the application may fix this problem.
  Rstrui.exe - Unable to locate component
  This application has failed to start because framedyn.dll was not found.  Reinstalling the application may fix this problem.
  Sometimes you can click through the OK messages to access the System Restore screen, but the restoration of the system is still broken.
  If the referenced files are present on the system, but somehow corrupted, you will see messages like this when you try to run the applications:
  Taskmgr.exe - bad Image
  The application or DLL C:\WINDOWS\system32\VDMDBG.dll is not a valid Windows image.  Please check this against your installation diskette.
  Rstrui.exe - bad Image
  The application or DLL C:\WINDOWS\system32\wbem\framedyn.dll is not a valid Windows image.  Please check this against your installation diskette.
  Sometimes you can click through the OK messages to access the System Restore screen, but the restoration of the system is still broken.
  These files are part of the file 3498 who cares about Windows File Protection, so unless the WFP is also broken it is likely that files are missing completely (you get a different error message).  What is more likely is that the files are somehow corrupt or have been replaced by incorrect files.
  Assuming that XP is installed on your C drive and in the windows folder, XP keeps copies of 3498 files that he cares about this issue:
  c:\Windows\System32\dllcache
  On a health care system, Windows File Protection keeps track of 3498 protected files and quickly and quietly replaces all the files in the list that appears missing from the backup folder.  File protection Windows will not replace the files if they are somehow corrupted or replaced by bad files.
  You can simply copy the backup files in the dllcache folder in the folder where are the suspects or missing files.
  Using Explorer, navigate to the folder c:\windows\system32\dllcache and individually to copy the backup files in there and then navigate the folders where the suspect or incorrect files are and paste in the copied files.
  Depending on your installation, you can also find copies of the files in this folder:
  c:\windows\ServicePackFiles\i386
  Answer Yes, if you are prompted to replace existing files.
  Test your functions now and then to reboot your system to make sure the changes 'stick', and then fix any problems.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• IM using XP and it keeps running a shutdown of the system initiated by authority NT\SYSTEM w/status code 1073741482 & system process ' C:WINDOWS\system32\services.exe. How can I stop the closure?

  I get the following message: closing system, the system stops. Please save all work in progress and log off. All wukk unsaved changes are lost. This shutdown was initiated by authority NT\SYSTEM. The system process ' C: Windows\system 32\services.exe ended unexpectedly with status 1073741482 code. The system will now stop diwn and restart.

  I tried the boot, and all the days that something did not work if today I'm the switch back to the normal startup. I tried to run a scan, but it does not have the "clean boot" State... it would also not automatic updates... so here Let's go!

  I had the same problem, tried the clean boot, like Wells, and it has not fixed the problem.  Please try this:
  There are several steps to follow.
  The first is a suggestion from one of the blogs with a slight variation.

  First step:
  Enter safe mode.  (Put in the computer market, press F8 several times until the window offering the Safe Mode option appears.  Use your top and arrows to select Safe mode, and then click it.)

  Since the Office Safe Mode:
  1. right click on 'My Computer' and select 'Properties': my computer-> properties. This opens the "System Properties" dialog box

  2. Select the "Advanced" tab

  3. under "Startup and recovery", click on the button "settings".

  4. at the bottom, in the section "System failure", see what boxes are checked. Windows XP checks them all by default.

  5. click on "Automactically restart." This is probably your cause if you get automactic closures. As an alternative to optimise this method, you can, at your own discretion, also do the following:

  i. uncheck "write an event to the system log.
  II. check 'Send an administrative alert' (which should do more to view the sudden error rather than stop).
  III. uncheck "Automactically restart."
  IV. in the combo box of the section 'Write debugging information', choose '(none) '. Note that this will disable the rest under "information write Debuggin".

  6. your finished, then click 'Ok' to close the dialog of void and then 'Ok' again in the "System Properties" dialog box

  That should do it. Some upgrade suggestions are the best propally but I think these security only handle issues related to other areas if they worth downloads of 2 to 5 hours of 56 k modem for added security. However, I find that some updates are not even for my type of installation (due to unused configuration detection?) or I do not use the services.

  For more information on Tweaking, I suggest to look at "http://www.tweakxp.com" If you are a user of Windows XP.

  Good luck.

  Step 2:
  Also in safe mode.

  Some of these steps have been found on the microsoft Web site.  However, the following text is a little different and should translate into success.  It did for me.
  1) enter the Configuration of the utility system.  You can do this by done safe mode right click on Start, by choosing Search, then typing in msconfig and searching the c: drive.  Once the search is complete, click on one of the icons of msconfig.  This will bring up The System Configuration utility.
  (2) click on the tab general select Selective startup.
  (3) click to uncheck the Process SYSTEM. INI file.
  (4) click to uncheck the process to WIN. INI file.
  (5) click to disable Load Startup items.  Make sure that The Load System Services and use Original of INITIALIZATION. INI are checked.
  6) click on the Services tab.
  (7) click to select the hide all Microsoft Services check box.
  8) click disable all, and then click OK.
  (9) computer.

  Step 3: log in to Windows.

  (1) when you receive the following message is displayed, click Select, check box don't show this message or launch the system to Windows Startup Configuration utility , and then click ok.

  If this solves the problem, go to step 4.  If it is not the case, then you will need support from a professional.

  Step 4: find the culprit.

  1) enter in the System Configuration utility (SCU for future reference.)
  2) click on the Startup tab.  (NOTE: If you find "audm" within the list of starting points, it is most likely the culprit.) It was for me. If it is, go to If not, go to 3).
  (3) the top of the list in the start menu, check AN item, then restart the computer. Make a note of each element that starts without failure.
  Repeat this step until you get the window to "Shut down NT Authority... ».  This will reveal that the start point is the origin of the problem.  Once found, go to 4).
  (4) get in safe mode / SCU / Startup / untick the culprit.
  (5) restart Windows.  If this solves the problem, you are almost finished.  If this isn't the case, you will need the services of a professional.

  Step 5: remove the culprit and the reactivation of the process.
  1) go to Start / Search / and look for the item that caused the problem.  (When I did a search for audm - 2 released files.)
  (2) delete all files with the name of the offender and empty your trash.
  3) enter the Configuration of the system - (start/run/msconfig).
  (4) on the general tab, re-enable the Process SYSTEM.ini, WIN.ini processand Load Startup items.
  (5) restart the computer.   The problem should be solved.
   
  Basic suggestions:
  (1) ALWAYS keep a firewall- and choose the option "Open at Startup.  (That's how I think that was my problem - by not having is not the Firewall opens at the beginning).
  (2) perform a virus Scan is every DAY.
  (3) keep all windows programs and drivers updated - every DAY.
  (4) keep all antivirus programs and firewalls updated - every DAY.

  Good luck

  Non-XP-Prof.

• After download of Internet Explorer 8 I can't open all the icons in the control panel. On display is come information that Windows cannot find 'C\WINDOWS\system32\rundll.32.exe '.

  Dear Sir/Madam,

  Yesterday, I downloaded Microsoft Internet Explorer 8 web from Microsoft Download Center.

  After downloading Microsoft Internet Explorer 8, I can't open any icons in the control panel.

  On display is come information that Windows cannot find 'C\WINDOWS\system32\rundll.32.exe '.

  Help, please. Thanks Gene.

  Thanks Gene.

  Dear: :

  Running sfc/scannow will not replace the missing rundll32.exe file.

  Why you post methods that do not work and will be just wasting time?

  Hove you never even seen this problem before, tried to recreate it so that you can actually see, or have you never really fixed?

  Why you learn not what sfc/scannow does and does not do?

  Here is a simple test to you and all your colleagues in the technical support engineer:

  Rename or delete just your c:\windows\system32\rundll32.exe file is "missing".

  Rename rundll32.exe---> rundll32.xxx

  If you started normally, before you can blink, the 'missing' rundll32.exe file quickly and quietly replace the copy in the dllcache folder.  It is the Protection of Windows file in action and you will see something like this in the Event Viewer log system:

  Event type: Information
  Event source: Windows File Protection
  Event category: no
  Event ID: 64002
  Description:
  File replacement was attempted on the protected system file c:\windows\system32\rundll32.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.

  I beg you to perform this simple test to know how the sfc/scannow:

  Boot your system to Safe Mode or the recovery for the Windows File Protection Console does not run.

  For this example, we will use the system critical file rundll32.exe.

  Rename or delete your c:\windows\system32\rundll32.exe.exe file so the file is now "missing."

  A critical file, is it true?  It is on the list of the file 3498 knows the Protection of Windows and SFC files, but now he isn't.

  If Windows File Protection is running, the "missing" file would be quickly and silently replaced (try to rename or delete it in normal mode and it will be quickly and quietly replaced).

  Now, with your file rundll32.exe missing, start in Normal mode and try to use something like control panel to open something like Power Options and you'll see that familiar message:

  Control Panel
  Windows cannot find 'C:\WINDOWS\system32\rundll32.exe '.  Make sure you typed the name correctly and then try again. To search for a file, click the Start button, and then click search.

  Now you have recreated a common problem with the missing file and seen the error of our own eyes.  A Microsoft Support Engineer will usually suggest running sfc/scannow for this kind of problem, but it will not work or help and you can prove it to yourself, and now you have reproduced the error.

  You follow own advice and run sfc/scannow to the end.

  The rundll32.exe is always had disappeared, right?  Did run sfc/scannow replace the missing critical system file?

  How can he be so sfc/scannow is supposed to replace the missing system files?  This is because it is not this that sfc/scannow does.

  Now you know sfc/scannow does not.  He did not replace your missing system file (don't forget to put your rundll32.exe back so you will have a).

  Now, go to c:\windows\system32\dllcache and delete or rename the file rundll32.exe from there - and it will be gone and not replaced automatically because the Windows File Protection does not seem after this record.

  Run sfc/scannow in full again.

  Replace the file rundll32.exe missing in the dllcache folder, since it handles missing files (not the system32 folder) IS the folder that sfc/scannow.

  Now you know sfc/scannow does.

  Do you need help to know too much about the corrupt system files?

  Since most people do not have a genuine XP bootable installation CD, they will not be able to develop a copy of the file that is missing from the installation CD, they have not.

  After some directions on how to replace the file when the user has no XP bootable installation CD authentic and that will be useful to all.

  If you don't know how to say "I don't know how" and I'll help you.

  You want to inform/warn the poster that SP3 is installed that running sfc/scannow will take a long time for the installation of SP3 CD?

  If you do not have a CD with the same Service Pack as your installation (most people don't), the posters are in for a rough and frustrating time.

  Of course this will help with the detachment of the Ministry of Education of the impossible to try things that don't work, but I thought I'd throw it out there for the 100th time.

• XP to start, get the message "Windows cannot find C:\WINDOWS\System32\Tools\DelFoders.exe".

  When I start my computer, apearing this message Windows can't find C:\WINDOWS\System32\Tools\DelFolders.exe

  What can I do?

  Although what follows is 5 1/2 years, it looks like something, you should study.  Look for the message by "Savel'evna" part to the bottom of the page: http://www.pcreview.co.uk/forums/windows-cannot-find-c-windows-system32-delfolders-exe-message-t532088.html

• WINDOWS\SYSTEM32\WBEM\Logs\FrameWork.log file of only 1.3 GB in size with 65 404 of fragments that cannot be defragmented

  Original title: WBME\Logs\Framework.log

  I have a WINDOWS\SYSTEM32\WBEM\Logs\FrameWork.log file which is 1.3 GB with 65 404 fragments that cannot be defragmented.  How I can fix this, or is it acceptable?

  http://social.technet.Microsoft.com/forums/en-us/ConfigMgrSetup/thread/fa9daa24-410f-44b1-AB2C-66054c161f9e

  http://support.Microsoft.com/kb/836605

  first link has been resolved by the second link, please read both.

• Remote Desktop error: the system cannot find the specified file. C:\WINDOWS\system32\ < LANG_NAME > \mstsc.exe.MUI

  Came across an interesting problem this morning. After starting my PC from various applications (OutLook 2002, Management Studio of SQL Server 2008, etc.). I was able to connect to a server by using Remote Desktop (RDP, alias). On trying to connect to a second system, I started getting the following error message:

  The system cannot find the specified file. C:\WINDOWS\system32\\mstsc.exe.MUI

  Will always be connected to the server, I tried to launch a second instance using RDP, but received the same error message.

  I googled the error and found different solutions (the best solution to examine ishttp://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/164d1e0b-51e6-4201-9dc2-3f4a0ccb14e5), however, none of the solutions seemed to work.

  I tried checking the virus/malware, etc, but nothing was found. I tried to re - load the dll and the exe (s), but still not received the error message.

  The next solution was to try to see what can be changed on my system (new programs, etc.). I noticed there is an update downloaded to my system (C:\Windows\WindowsUpdate.log): AutomaticUpdates content success install successful and Restart required for the following update: update for Windows XP (KB969084)... the update is related to remote desktop.

  I rebooted the system, still not received the RDP error messages. Is I did a complete "install updates and shut down ', and then restarted my system that started working again.

  For the record, here is some information on my system:

  XP Professional: Version 5.1 (Build 2600.xpsp_sp3_gdr.091208 - 2036: Service Pack 3)

  c:\windows\system32\mstsc.exe: 6.1.7600.16385

  I wanted to just post this in case someone else runs into a similar problem...

  Thank you!

  Argue for your limitations and of course they will belong. -Richard Bach, Illusions

  I have a machine with the same problem

  XP Professional: Version 5.1 (Build 2600

  I installed the update for Windows XP (KB969084).

  It does not, but a reboot is required because the system is running on the old dll

  MSTSC.exe works now

  Thanks for the info!

• Receive error message: the system cannot find the specified file. C:\Windows\System32\ < LANG_NAME > \mstsc.exe.MUI when I try to use remote desktop.

  Remote Desktop error

  I use Vista Home Premium.  I used to be able to use the remote desktop connection application, but all of a sudden, it stopped working.  When I try to run it I get this message:
  _________________
  The system cannot find the specified file.

  C:\Windows\System32\\mstsc.exe.MUI
  _________________

  Does anyone have a solution to this problem?  I do not have this file into C:\Windows\System32\en-US\... but perhaps it was corrupted somehow?

  Please help me.  Thanks in advance.

  Hello

  It seems that there are a few system files that have trouble.  One of them being mstsc.exe, I wish you find spyware or infection by the virus first, before you try the next step.  Please see the sticky thread in the security forum.  MVP offers some good advice how to remove these problems.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

  If everything is clean, we will try a repair installation to replace the problem files and also to ensure that other system files are good.

  The 'repair' installation (upgrade on-site) will not affect your installed programs or data.  Just make sure that you are already connected to your computer when you start the installation.  Do not boot from the DVD.

  If the installation does not start automatically when you insert the DVD, run setup.exe from your DVD player.

  • When the Setup program starts and the install now screen, click install now.
  • Note When you receive the important Get updates for installation message, click go online.
  • Click upgrade when the which type of installation you want? appears

  Please let us know if this solves the problem for you.

  Brent
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• The system cannot find the specified file. C:\WINDOWS\system32\ < LANG_NAME > \mstsc.exe.MUI

  Hello

  I get the following message appears when I try to start a remote desktop connection (the shortcut target is % windir%\system32\mstsc.exe).

  This used up until one of my pc, including all upgrades of Windows reinstalled.

  It is on a Windows 7 pc with all the service packs and updates.

  The system cannot find the specified file. C:\WINDOWS\system32\\mstsc.exe.MUI

  I have a Dutch version of Windows. The mstsc.exe.MUI file is available in C:\Windows\System32\nl-NL

  It was not available in C:\Windows\System32\nl, but after that I copied it on I still get the same message.

  I even copied the entire content of the... \nl_NL folder in the... weather folder and still no luck.

  Isearched the internet for more solutions but nothing has solved the problem.

  Thank you

  John-Pierre

  OK problem solved.

  I ran the scan of the updated and all updates already installed.

  I checked the list of updates installed and already had KB2592687, KB2574819 installed.

  However, when I looked under installed updates, it showed KB2592687 and 3 others in English while I have a Dutch version of Windows.

  

  So I decided to uninstall the updates English 3 so I could reinstall it again.

  "Note that after uninstalling these 3, Remote Desktop already worked again.

  Apparently, these 3 uninstalling uninstalled a lot more, because after a reboot, there were 10 updates available instead of only 3 that I uninstalled). And after installing them and another restart there was even more updates available. Overall, it took three update sessions and restarts all up-to-date again.

  Although the list of installed updates again 3 updates in English, Remote Desktop works now. So obviously something has went wrong with one of the previous sessions of Windows Update.

• Windows cannot find C:\WINDOWS\system32\rundll.32.exe

  Windows cannot find C:\WINDOWS\system32\rundll32.exe

  This show upward in a box gray, whenever I go to control panel > add or remove programs.

  It also appears when I right-click on the screen with the desktop icons. He appears in the gray area after I click on properties.

  That's why I'm unable to use one of these. Cannot add or remove programs, or change the properties. I tried searching but the same answer.

  Hi cls3028,

  This problem occurs because of a missing or corrupted Rundll32.exe file. This problem can also be caused by a virus.

  Try the steps listed in the link below: cannot find the Rundll32.exe file when you open the control panel:http://support.microsoft.com/kb/812340

  Also scan virus online to check if there is any malware or virus activity. See the link below:http://onecare.live.com/site/en-us/default.htm

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Continuous Windows\system32\wuauclt.exe pop up __16 bit subsystem MS-DOS error message: C:\Windows\system32\wuauclt.exe__The NTVDM CPU has encountered an invalid statement.

  have a couple of pop ups on my computer that appear every15 seconds or more. It is just an empty box with the title "Windows\system32\wuauclt.exe". Nothing in it. The other is a "16 bit MS-DOS subsystem" box with the following error message: "C:\Windows\system32\wuauclt.exe NTVDM CPU has met an invalid statement. CS:0000 IP:0077 OP:f0 37 05 02 0e choose 'Close' to end the application.

  When I choose 'close' or 'ignore' the windows go away but systematically re - appear about 15 seconds later. Now, I am just pass the windows out of the way and can use my computer like that.

  I ran scans on my computer but nothing was found.

  Since this problem started, my computer automated updates have not been installed. I understand that the above file has to do with automated updates. My Windows Update starts either in the Panel.

  I also had problems downloading the file exe running for installation on my computer since...

  Microsoft support directed me to this forum for help. Can anyone help?

  Hi Hibernatus,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  3. what happens when you try to start Windows update? You receive an error message?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  Method 2

  The question Windows Update make sure that services associated with the update of Windows running on the computer.

  You must be logged on as administrator to perform these steps.

  (a) open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.

  (b) double click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (c) in the Services window, double-click in the Background Intelligent Transfer Service.

  (d) under the tab general , under Startup type, click Manual, and then click apply.

  (e) click on the general tab, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (f) in the Services window, double-click the Windows Update service.

  (g) under the tab general , next to Startup type, make sure that Automatic is selected.

  (h) next to Service status, check to see if the drive is listed. If this is not the case, click pie S, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (i) in the Services window, double-click Cryptographic service.

  (j) under the tab general , next to Startup type, make sure that Automatic is selected.

  (k) next toservice status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (l) to close the Services window and try again to install updates to Windows.

  Also see the Microsoft article below if you use the Windows XP operating system.

  "16-bit MS-DOS subsystem" error message when you install a program

  http://support.Microsoft.com/kb/314452

  Error message when you install or start an MS-DOS-based program or 16 - bit Windows based

  http://support.Microsoft.com/kb/324767

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• C:\windows\system32\xpsviewer error opening message has encountered a problem and must be closed.

  I am trying to open MS C:\windows\system32\xpsviewer, currently running on MS XP Professional.

  Get an error message whenever I try to open XPS.

  The message reads "XPSViewer.exe has encountered a problem and needs to close. We are sorry for the inconvenience ".

  I tried looking for the answer, but they seem to relate to MS Vista or 7?

  I wasn't sure what I should put it in so I chose programs?

  Best regards

  Anthony Tidey

  I would like to uninstall the XPS Viewer, then download and install a new copy.

  I don't know where you got your copy of Microsoft XPS Viewer, but it was packaged with XPS Writer in the Microsoft XML Paper Specification Essentials Pack

  I have not downloaded this, but I think that you don't have to install the XPS writer if you do not want to.