The product key you entered will not work with this version of windows
I have a product key for windows 7 Professional n but I used a professional installation usually windows disc 7 and now my windows 7 wont turn on I get the message "the product key you entered will not work with this version of windows. Any ideas how to solve this problem?
Seanhough
You may be stuck re - install the version you have the key for or by purchasing a key for the version that you have installed.
Tags: Windows
Similar Questions
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Product key bad for the wrong version?
Hello
Recently the computer in business inherited from a friend, very fast and very good. Regardless of the operating system no - geniue, is with Vista Business, while the thumbnail of authentication is Vista Ultimate. I took a screenshot of what it says when I put Vista Ultimate product key: (it does not appear if you are unable to use it: P)
http://S13.PostImage.org/57nfn5pqv/vistareg.jpg
He said: "the product key you entered will not work with this edition of Windows Vista. You must run the Windows Vista Setup program or enter a Windows Vista Business product key."
How would the installation of Windows Vista? My files would still be there when you need him? My drivers would still exist? No matter what to get deleted or become unusable? He would return to SP1? Any response is welcome.
You can order form of the manufacturer's recovery media.
The reason why the system as non-authentique shows currently is using a license in Volume KMS - these licenses must be re-activated at least every 6 months by connecting to the KMS user license activation server.
It will require a reformat and reinstall whatever you do, unless you can connect to the KMS - Volume media server cannot be upgraded under normal conditions.
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I bought a laptop HP three years ago in Dubai, now I am in India, my family problem does not activate windows vista and also use it now, I try to use but asked the system to activate product key not found the product key at the bottom of my laptop I enter the product key but the system says "the product key you entered will not work with this edition of windows vista.» You must run the windows vista Setup program or enter a windows vista product key. "In my company sticker a HP laptop, it says" Windows Vista Home Premium, also found in computer ownership 'Windows Vista Ultimate' and as low property said: you must activate today and return their product ID: 89580-014-0000025-71152, but in my laptop near the product key, wrote a different number which is "89580-014-0000025." what is the problem and how to solve that advice me please. ""
Hello
You can use this Recovery Partition to reinstall Vista to his new condition with the right edition of Vista.
This recovery partition was photographed on your hard drive by HP during the manufacturing of the factory.
You press F11 on startup to start the process of recovering back to factory settings.
Here is the information about HP.
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00809678&LC=en&DLC=en&cc=us&product=18703
If the recovery partition is damaged, you can buy HP's Vista recovery discs for a small fee.
If HP's Vista recovery disks, you may need to try this instead:
You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.
Other manufacturers recovery DVDs are should not be used for this purpose.
And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs
Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
And phone Activation may be necessary when you use the above installation method.
"How to activate Vista normally and by Activation of the phone '
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
See you soon
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The product key you entered will not work with this edition of windows 7.
Hi, I see that it is a common problem when upgrading to XP. In my case, I have a version update of win 7 I installed XP on top. I just read the advice from one of your superiors to support people and realized that my problem could be that I have not installed upgrading while XP is running. Instead, I booted from the CD to upgrade and installed from there. I selected custom, but did not format. I install the 64 bit version. I finished the installation, but the product key on the box of win7 has not been accepted. How can I fix this problem without reinstallation of XP and then upgrade to win 7 again? Help, please. Thanks, Deb
How to activate Windows 7 manually
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone and wait for someone to help you with the activation. (Explain your problem to upgrade to the person)Also:
How to activate Windows 7 by phone
http://support.Microsoft.com/default.aspx/KB/950929/en=us
http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.htmlMicrosoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)Product Activation Solution Center
http://support.Microsoft.com/contactus/cu_sc_prodact_masterNever be afraid to ask. This forum has some of the best people in the world to help.
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Activation emits the error "the product key you entered is not valid for activation.
OT: activation problems.
I have Windows 7 Professional, and it says I have 3 days until automatic activation. When I click on activate now, he said: "the product key you typed is invalid for activation.
Now try activating Windows as follows:
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) to select your "country" you are in the drop-down list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
(888) 725-1047 or 800-936-5700J W Stuart: http://www.pagestart.com
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Try to breathe new life into an old laptop I had to hang out, but the key I have is apparently not valid. I'm not using the original installation CD, I borrowed one from a friend, could this be the cause of this?
Yes, your key to the COA needs an OEM disc.
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Suddenly this week 7 Windows has stopped working and the error message said I might have a non-genuine copy, etc. I checked the product key by using the Start/computer/properties menu. The product key was not the same as on my PC, so I tried to get the right version. Then I got the error message that you have entered the product key will not work with this edition of Windows 7, and I want to run Windows 7 set up or enter a professional product key.
I saw that someone else had been advised to run MGADiag.exe so I've already did but am puzzled by the report. And I'm worried, why me nice Acer desktop PC suddenly did that, when he had worked happily with normal updates etc. The report shows a different product to the label of my PC key.
Can someone help, please
Thank you
Andrea
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - FCTV3 - P9RTC-F9C3D
The Windows Product Key hash: G7PayGi + xFabXK4wlLkFbNDozpA =
Windows product ID: 00371-619-5427791-85058
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AC5B74A9-0098-41DC-ACF4-BD8449D66609} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140706 - 1506
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: allowed
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{AC5B74A9-0098-41DC-ACF4-BD8449D66609} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-F9C3D 00371-619-5427791-85058 5 S-1-5-21-1356999665-2362789505-4127209914 Acer Aspire X 3812 FRIEND P01-A0 20090816000000.000000 + 0007A043C07018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-619-542779-01-2057-7601.0000-2042014
Installation ID: 007595347832785135952380495674625140911753099524272431
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: F9C3D
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trust time: 02/11/2014-18:36:20Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 11:1:2014 20:45
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GEkRoSxVFESavzCioZogPYoTFg =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1457 APIC 081609
FACP 081609 FACP1457
HPET OEMHPET 081609
MCFG 081609 OEMMCFG
SLIC ACRSYS ACRPRDCT
081609 OEMB1457 LASRYVITRAGE
GSCI 081609 GMCHSCI
AWMI 081609 OEMB1457
SSDT DpgPmm CpuPmMoved from programs for Windows 7 Forum.
Code of Validation caching online: 0xc004c4a2
Your product key is blocked. suggest you try to activate by phone, they may be able to help you enter the product key on your sticker or say why it is blocked.
How to activate Windows 7 or Vista manually (activate by phone)
http://support.Microsoft.com/kb/950929/en-us1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) to select your "country" you are in the drop-down list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
(888) 725-1047 or 800-936-5700J W Stuart: http://www.pagestart.com
-
I need to get a new laptop as my only current becomes slow and unresponsive, so I thought I'd do a Microsoft Surface tablet when they become available. I only bought my printer a couple of months, and it would really be a guy, if it was not compatible with the Surface.
Also, I downloaded the Windows 8 Preview of consumers, and in trying to connect my printer, it wouldn't install because it did not support the operating system, telling me to make sure I was using XP or Win 7. After a few weeks, I returned to windows 7. Does this mean that my printer will not work with any version of Windows 8, either on a tablet or PC?I thank in advance.HP alone are responsible for the support of pilot and he will be at their discretion. If it is a very recent model, HP will probably out drivers more or less at the same time as Windows 8 in fact for the shelves of stores...
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Activation problems - "the product key you entered is already in use.
I got my copy of windows vista since its first release with a valid certificate. I just had to re-boot it and when I try to activate I get a screen telling me "the product key you entered is already in use. Any ideas? I tried to contact the experts but my product id will not register.
You must phone activate.
To activate by phone: -.
Activation by phone, click on the Start button and type:
slui 4
in the search box and then press the Enter"" key.
This will bring up the activation of the phone dialog window.
Follow the steps indicated by the window.
If need phone normal activation fails, recompose the number, and this time do NOT respond when the ansafone asks that maintain you - this should oblige the operator to pick up that can solve your problem. -
Vista error "the product key you entered is already in use"?
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
I bought Windows Vista Home Premium two years ago and now an activation window appears with a message "the product key you entered is already in use" I kindly ask for an explanation and a solution
Activation by phone:
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.htmlScroll down to step 2: how to do a phone Activation.
Note:
if the activation service you informs that it has failed and cannot help with activation, thenSTAY ON THE LINE and your call will be transferred to an operator of activation which will help you to activate your copy of Vista.For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
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Activate Windows 7
I would like to ask questions about how can activate my correct windows, I tried to activate it but he said to me (the product key you entered cannot be used to activate Windows on this computer) I don't know what I have to do?
Windows product ID: 00426-068-2964761-86079
Recently, there have been a rash of product keys for Windows 7 purchased from auction sites appear here as not authentic. They appear to be related to this HROnline HrOnline code: 0xC004C4A2. If you have purchased a key of a web site selling auctions (like eBay), please understand that the seller would have sold this product to several people key, causing the key more on the blacklist. These keys were never intended for resale; they were intended for the software development or assessment depending on the program that they were obtained through. If you have purchased one of these keys and it became not genuine with the above code, you must purchase a new license for windows 7. Try to validate by going to www.microsoft.com/geniune and follow the links provided to repair windows.
Added note. You have only a limited amount of time (45 days I think) filing a claim with the auction sites. Stay away from these keys, if you purchased a key that has turned non-genuine and are within 45 days of purchase file a claim. There are publishers of legitimate software on auction sites, but if it sounds too good to be true then don't buy it.
Things to watch for.
Recently reported several cases of blocked MSDN subscription product keys packed with legitimate research media. I can not stress enough to save your packaging, media and reception, if you buy software such as this to appeal to the Bank, you bought it and report it to www.microsoft.com/piracy.
If you purchased a product key, with or without DVD or packaging of a sale auction web site (e.g. eBay) or any other person or seller and this could be a product key MSDN Subscritpion because your key has been blocked, you can check a few things. If you have received your key with the physical product go to www.microsoft.com/howtotell and check your product. However, some counterfeit software is if convince you may not be able to identify it as such.
To check your PID the Win Key Press and have a break at the same time or open system properties in Control Panel, scroll to the activation section and look at the PID. It will look something like this: 1234567-12345-067-54321. The part that you are interested in is the section to three figures. If it matches or is in one or two digits from the examples below, you probably have a "non-destinee for resale" MSDN subscription product key
Suspect: 065, 066, 067 068 for Windows 7 Ultimate edition, 220 area for the professional and the 230, 231 area for Home Premium. There are probably others, but they should be close to those posted.
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Original title: the reactivation of Windows 7.
I had uninstalled my Windows 7, or more to the point, to the format that cause hard drive then I bought a copy of Windows 7 Professional 64-bit and tried to install it on my new hard drive 2 TB, but it is around. But now four to five months and this disc hard seems to have failed, the installation going crazy and ends by not completely. So now I use 8 64-bit Windows, on the hard drive that's used to have my old Windows 7 32-bit, and I try to install Windows 7 32 bit on my VMware Player as a virtual PC, but for some reason any bloody, the thing won't turn on. I got my license and my old Tower, the old tower and the old series of hardware Linux now without all the graphics cards, but it is going to be really just a supermodel, a server for a game and accommodation of the tracks that can be downloaded in the game, all she needs a new motherboard cheap as the motherboard, that he completely fried. But the issue I'm having is with virtual PC, however, I use the license that came when I bought it and is not wanting to turn on, it keeps Gush a BS error, my Windows XP is activated, but my Windows 7 does not. He always tells me that "the product key you entered cannot be used to activate Windows on this computer."
How and why? I'm in my series that accompanies it, and that's exactly as it appears on the label. What I am doing wrong?
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-usIf your license of Windows 7 is an upgrade:
However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.
15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.
So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.
--------------
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Hello everyone, I bought the computer dell laptop with Win 7 home preinstalled and then I bought Win 7 Ultimate 64 OEM installed on my computer (dual boot) and activated. Everything worked fine for about a year, but when I reinstalled my windows again, now I can not activate the Ultimate version and get "the product key you entered cannot be used to activate windows on this computer", any help please?
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Click next
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
or
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Original title: Activation of Windows 7
Hello
I have windows 7 Home premium dvd I bought from microsoft. When I tried to install the app in my new laption it displays the error "the product key you entered cannot be used to active windows on this computer".
Please help me with this.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 8DTXM - 6FQ2H-BKDY9
The Windows Product Key hash: tyrxnn4SwD4/dXymV2RGA4cQPHY =
Windows product ID: 00359-OEM-9801782-52192
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {1BCBE11C-A21C-46C6-99B2-41DA76B3FEFE} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7600.win7_rtm. 090713 1255
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{1BCBE11C-A21C-46C6-99B2-41DA76B3FEFE} 1.9.0027.0 6.1.7600.2.00010300.0.0.003 x 64 *-*-*-*-BKDY9 00359-OEM-9801782-52192 8 S-1-5-21-1079193163-3130481270-3640039680 Dell Inc.. Vostro 3558 Dell Inc.. A01 20150209000000.000000 + 000E9BB3607018400FC 0409 0409 India Standard Time(GMT+05:30) 0 3 109 Content Spsys.log: 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002The following files are available for download from the Microsoft Download Center:
For a 32-bit version of the Windows Installer update for Windows 7 for x 86 based systems (KB971033)
http://go.Microsoft.com/fwlink/?LinkId=150841
or if you have a 64-bit version of Windows
Install update for Windows 7 for x 64-based systems (KB971033)
http://go.Microsoft.com/fwlink/?LinkId=152411
Source: http://support.microsoft.com/kb/971033
Please, run again in normal mode and copy Microsoft Genuine Advantage diagnostic tool and paste the results into a response for further analysis:
-
The product key you entered has been blocked for use by Microsoft
Last fall, I bought Windows 7 for my new computer. I bought it from Microsoft, so I knew it would be authentic. Last week my computer crashed and I had to reinstall Windows 7 from the CD. When I type in my product key, he said, "the product key you entered has been blocked for using Microsoft." WHY?
I don't know what other information you might need. But here's what I can tell you. I have the 32-bit software. I don't know what else you need. It's frustrating to seriously. I don't want spend more money to buy another product key. This would make me happy.Lydia
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
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