The profile of my Vista won't let pitchers PC game run game applications - a fresh profile works OK. A registry problem?

Last weekend my PC has become infected with a malicious program called 'Vista Antispyware 2012' (probably due to a problem with my Norton subscription renewal).
I used Norton Power Eraser utility and it seems to have removed the infection, but since then I have had two problems that might be related.

One minor thing is that when I open PDF documents in a web browser (usually from Firefox, but IE) as well, the document opens, but I also have a "Open with" box that asks me to choose a program to open the file "AdobeARM.exe" (even if this program active at startup - msconfig function). This never happened before this past weekend. I can simply close the box, but it would be nice to understand why it's happening.

The other thing that has started happening is that pitchers game for several Entertainment Arts (EA) PC games no longer work correctly. If the game is installed, the Launcher applications allow you to launch the game, launch the configuration or the uninstall utility. If the game is not yet installed, it allows you to run the Setup utility. The games and these utilities work fine if you work around the pitcher and activate the application manually files, but it's a problem when installing the game. This problem affects several games with launcher utilities which operate according to the same principle. Before infection and cleaning, these utilities worked well.

As part of troubleshooting with EA and Norton, the following actions were taken:

  • With the EA technical support: a new Vista user profile has been created. By using this profile, the game Launcher worked as it should and I managed to reinstall (I used the control panel to uninstall thinking that a reinstallation may solve the problem, to see that this problem affects prevents installation of the Launcher as well), then activate the game from the Launcher. Switch back to my original profile, I managed to activate the utility launcher and I could activate the game manually, but still I could not the pitcher to do. Here everything before I learned that the problem affects more than just a game.
  • With the Norton tech support: think of a Norton firewall might prevent applications Launcher to work, we have removed Norton Internet Security 2009 and tried to use the Launcher but without success. (We have then upgraded to NIS 2012.)
  • With tech support (new) EA: came to the conclusion that there must be a registry setting in my current Vista profile that prevents the applications Launcher to activate another application. We were pretty sure it was something in my registry that is causing the problem, but we did not know what to look for.

Is this a problem with my registration? Is the problem with the relief pitcher of the question with the opening of PDF files in a web browser?
I'm not particularly be warned when it comes to understand the registry information or change.

If one or two questions are due to a registry setting, can someone guide me through the steps to find and fix the problem?
If it is not due to a setting in the registry, how should I do?

Thanks in advance for any guidance you can provide.

The registry keys used by this malware are listed in this article:

You can also try the FixNCR.reg file that you can download from the article.

If it was my computer, I would probably reinstall Windows. Not sure what damage was done.

Tags: Windows

Similar Questions

  • How can I gat an admin password so im the only Admin and it won't let me create a?

    original title: WHAT should I DO? __

    How can I gat an admin password so im the only Admin and it won't let me create a? Please help me

    To create a password for the account:


    If you have lost your password:

    "Microsoft's strategy concerning lost or forgotten passwords"

    Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

    Read theBANNING of cracking of passwords information tools information provided in these forums in the thread above posted byBill fill MSFT, moderator

    See you soon.

    Mick Murphy - Microsoft partner

  • I need to format the hard drive and it won't let me because the program is running.

    Please help someone... I have a desktop running windows 7.  I need to format the hard drive and it won't let me because the program is running.

    Any ideas on how to get this tour using the bios screen, or y at - it an other way round. The drive has a partition, but no other programs on it.  I'm actually getting rid of the computer and need to erase the first hard drive and reload windows xp pro.

    Thanks for any help given, I'm desperate.

    Original title: help with windows 7

    Reinstall Windows XP

    Insert your Windows XP CD, and then restart your computer.

    When you are prompted to boot from the CD, do so. To do this, press any key on the keyboard.

    To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

    Windows XP will go into its configuration process.

    Once you arrive at the welcome configuration, press enter on your keyboard to start the installation process

    Press F8 on your keyboard to accept the license agreement

    Select the partition, and then press D on your keyboard to remove it

    Select Format the partition using the NTFS file system

    Press F on your keyboard to start the formatting.

    Installation files will now be copied to your hard drive

    Your system will be rebooted, the installation of Windows XP will continue

  • Adobe DC uninstalled previous Adobe Reader, I want DC to uninstall and reinstall the previous version, but it won't let me because I don't have a serial number

    Adobe DC uninstalled previous Adobe Reader, I want DC to uninstall and reinstall the previous version, but it won't let me because I don't have a serial number. How to bring back my previous version? I have a thesis to write and it's very bad timing!

    You will get the guest login/buy / subscribe your tools because you have not installed Acrobat. You have the free Acrobat Reader software. Make sure you understand the difference, it is a common problem, and often people who arrive in this position actually always have their available Acrobat.

  • The site Web from Adobe won't let me go to the cashier and pay after the lightroom update option 5.

    The site Web from Adobe won't let me go to the cashier and pay after the lightroom update option 5

    Use another browser or delete your cookies and try again.

  • window repair virus won't let me not even run in safe mode system restore.

    original title: window repair virus won't let me not even run in safe mode system restore.  What should I do now?

    Research on the web.  Not far from the computer.  Computer is speaking.  Windows repair itself downloaded to my computer XP Prof  Apparently erased all programs, all about office except explore and recycle bin.  Computer restarted in safe mode to do a system restore to an earlier date to wipe clear out of the memory of the computer.  Has started the system restore, you click on a date, click, hourglass and then nothing.  No message, nothing.  Click Next again and still nothing.  Download Security Essentials.  Took several attempts so that it can be updated.  Computer turns off.  EU Security Essentials uninstall and reinstall.  Finally updated.  I hope this works!

    Hi, John. I had to deal with this virus of the Windows repair. I have had pretty good luck (fingers crossed anyway) by using the removal guide posted on

    They have a program called rkill download that stops all the running processes. Allows you to prevent the virus from Windows repair. It will give you a file log and show you things that stop you. Write those down.

    I had the same problem you had with not be able to update Malwarebytes. I would like to run rkill, run Malwarebytes, and then reboot and repair Windows would jump to the top. On the third try, I didn't restart after running rkill and Malwarebytes. Instead, I searched for the files that rkill to stop (and I wrote down) and remove them manually from the C drive. Also, I have downloaded and run CCleaner which has removed registry now dead keys associated with the repair of Windows virus in the registry.


    Then I rebooted. That seemed to do the trick: I was able to update Malwarebytes again. I ran the program display offers the site computer network, and which unhid all files that was hiding the Windows repair virus.

    Again seems to work... thought it might be of help to you as well! Good luck!

  • my computer won't let me download games bigfish games

    my computer won't let me download games bigfish games

    original title: download

    Your question would be better asked on the Big Fish Games Forums.  Your problem seems to be that which is encountered frequently, so it is likely that they will be able to help you.

  • I have install fallout 3 and the last update (1.7), but when starting a new game, he tell me that windows is having a problem reading it & then it locksup.

    original title: game Fallout 3 on Windows 7 problem

    I have install fallout 3 and the last update (1.7), but when starting a new game, he tell me that windows is having a problem reading it & then it locksup, I have a Toshiba Satellite, Fallout New Vegas works perfectly on my laptop, how can I play Fallout 3, is here to play Fallout 3 on windows 7.


    You can see the link provided. It gives information that Fallout 3 is not compatible with Windows 7.

    Windows 7 Compatibility Center: Fallout 3

    You may need to contact the manufacturer of game for support

  • Downloaded Windows 7 Pro trial version (previously using XP pro); currently a student of Microsoft Office 2003 version not in "all programs"; directly from the place of the app to get "operating system is not currently configured to run this application"

    Trial download using Windows 7 Professional (previously had XP pro)
    Student Microsoft Office 2003 version is no longer in "All programs" on the start menu
    Running EXCEL, WORD etc application of the subdirectory of the program file generates "operating system is not currently configured to run this application"
    Still have diskettes for installation for Office 2003, but the box with the product key is lost, this effect cannot be re - install.
    Microsoft Office does not appear in Control Panel programs in Windows 7
    How can I get Microsoft to work again without reinstalling Microsoft Office?
    If I have to re - install, how I get lost product key for Microsoft Office?
    I tried using Compatibility Wizard without result.

    Welcome to the Microsoft answers site.
    The question you have posted is related to Outlook and would be better suited to the Microsoft Office community.
    Please visit the link below to find a community that will provide the best support.
    Thank you and best regards,
    Azam - Microsoft Support

  • Vista won't let me not rename files or file names

    When place... again... folder, I try and rename it and it does that go back to the new name of folder(2-XX). I made myself admin so that I can change. It still won't let me. Anyone know how to get it to be able to rename the file?

    Hi comp_user_800esm


    Method 1:
    You can perform a scan of the SFC (System File Checker). It lists all the issues and will also retrieve all files if necessary. Follow the steps below to p Ed a SFC Scan -.

    a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
    b. type the following command and press ENTER:
    A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
    c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
    d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
    e. once the scan is finished, close the command prompt window, restart the computer and check.

    Check the link below for further guidance on scan SFC - mentioned

    Method 2:

    You can perform a clean boot and check. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -

    If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.

     When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    a. Click Start, type msconfig.exe in the start search box and press ENTER.
    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

    b. on the general tab, click the Normal startup option and then click OK.

    c. When you are prompted to restart the computer, click on restart.

    Method 3:

    If the problem persists, you can check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

    Create a new user account-

    If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile


    I hope this helps.

  • Vista won't let me change my user password


    Vista (Home Premium) won't let me change my password user (Administrator group)

    I give the old password (this is the same password as my login information) and 2 times the new password.
    When I click the button change password, Vista let me now that this isn't the right password!

    Strange, I can connect whith this password, but I can't changed more?


    If you want to change the password in Windows Vista, follow these steps:

    -Click on Start and go to control panel.
    -Click user accounts and family safety.
    This link is not available using the classic view of the control panel.
    If you use the classic view just do a double-click on the icon user accounts.
    -Click the link for user accounts.
    -In the area called to make changes to your user account, click on the change your password link.
    -In the first text box, enter your current password.
    -In the other two text boxes to enter the password you want to use.
    -Finally click on the button of past change and to confirm the changes.
    -Close the window user accounts.
    -Now your Windows Vista logon password has been changed

    By the way; you need ADMIN rights to change this.

  • Windows Vista won't let me enter a password


    My mother has Windows Vista, and today when she went to turn on the computer, to the Vista Welcome screen, when it prompted for a password, it would not let him anything.  If she goes into repair mode when starting, it let him then and he will accept.  She has not changed recently, or someone else.  She tried to start safe mode and also checked the keyboard keys stuck and dirt.  She is old, does not know the product # and is not a disc of recovery of any kind.  For some reason any Vista simply won't let no its nothing State in the password box.

    Can we do anything?

    While she did a restore of the system scanned for malware and nothing works.

    If she can't do those steps, or they do not solve the problem, it will have to reinstall the operating system.

    Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

    Here's information from Microsoft, explaining that the policy:

    And this is the Information from Microsoft on the problems of passwords;

    You will need to borrow a Microsoft DVD from a friend, Recovery DVD a manufacturer without these special work options available.

    If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

    You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

    • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
    • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
    • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
    • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

    "What to do if you forget your Windows password"

    "If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »

    See you soon.

  • My printer is installed and then quit all of a sudden - when I go to the printers and faxes, he won't let me not reinstall my printer - the prompt says print spooler does not work. What I can do. "

    My printer has been installed then suddenly stop working.  When I go to printers and faxes, he won't let me not reinstall my printer - I get a prompt that displays the print spooler isn't available...  What is it and how can I solve this problem

    Printer in Windows problems;en-us;324757

    J W Stuart:

  • I AM trying to DOWNLOAD ADOBE PHOTOSHOP ELEMENTS using the redemption code, but it won't let me?

    I bought Photoshop Elements and followed all the instructions for download through the because I don't have a CD player. I got the serial number, but it still won't let me download the software?

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • I need help to be an option for me to use the filters Gallery. It won't let me click on it.

    I am doing a project for my digital art classes and I'm trying to use artistic filters from the filter Gallery. When I go to the filters tab, the Gallery of filters is gray and it won't let me click on it to access these filters.

    Hi Ericaaervin,

    Please of course color mode is RGB, you can check it out by clicking on the image and choose the mode. Also, make sure that it is the 8-bit.

    Here is the screenshot for your reference,

    Thank you

Maybe you are looking for