The resource is not found when you open microsoft mobile Web site

Hello

I'm going through a microsoft mobile site to get information on my local prices. the thing is that I have a problem when opening the Web site

at first I thought that there could be a problem with the web, but when I tried to open the web with mobile IE on Windows Phone 8.1 is not having any problems at all

I use the web browser chrome. given that the browser is in beta, I thought that something is wrong with her. then I tried to open the page with Internet Explorer 11 (11.0.9600.17843, KB3058515) and still the same error message appears.

Here is the link I click on

http://www.Microsoft.com/en-us/mobile/

in a first time opening the page correctly, but after a few seconds, it is the address redirects to this page

https://account.webapps.Microsoft.com/ssocheckcomplete?returnurl=http :// www.microsoft.com/en-us/mobile/&f=255&MSPPError=-2147207940

no idea what is the problem? because chrome as well as IE displays the same message, I think something's wrong here.

Here is the screenshot when you use Chrome

and this one with Internet Explorer 11

Here is my system

Windows 7 SP1. 64 bit

Intel Core i7 2670QM

8 GB RAM

Thanks in advance

Hi Heickel,

Thanks for posting your query in Microsoft Community.

The specified error occurs if the Web site tries to connect with the stored credentials and gets the error from the server. In this case, I would suggest trying the following methods and check if the problem persists.

Method 1:

Step 1: Open the site with InPrivate browsing

(a) right click on the Internet Explorer icon.

(b) click Start InPrivate browsing.

(c) a new window will appear. Open the Web site link in this window and check if the problem persists.

If the problem does not persist, proceed to the next step.

Step 2: Remove temporary Internet files and cookies

Disk Cleanup to delete all temporary internet files. Consult the following link:

Delete files using disk cleanup

If the problem persists, try the following method.

Method 2:

Reset the Internet Explorer settings and check if the problem persists.

Change or reset Internet Explorer settings

Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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