The RV042 web utility screen turns off after the connection

I'm running a new RV042 with the latest firmware (4.1.1.01).  I put about 2 weeks ago and have been running without a problem.  Today, I tried to go the web utility to make a few changes.  I was invited for the user and password name, which seems to accept (if I typed in the wrong he rejected), and then the screen went blank (normally I would get the status display now.)  Instead, the screen I get is the blue light of the login screen, but there is nothing about it.  The router is passed to the https://192.168.1.1/home.htm page

I have tried different browsers and access it from multiple computers - the situation is always the same.  I rolled power the router, and there is no change.  I suspect that the next step is a manual reset to factory settings - but of course I'd rather not (as I'm not saving all my settings of course!)

Any suggestions for how to get to see the content?

You can try to clear the cache of your browser.

Tags: Cisco Support

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