The screen freezes when the mouse does not move

Hi, I have always used Mozilla Firefox and loved it, but in recent weeks it drives me crazy. Whenever I load a Web page and I move the mouse it freezes just until I move the mouse again. If I load the page even off the coast of internet Explorer it loads immediately without moving or touching anything. I'm on the current version of 34.0 beta version update channel. I tried to use an earlier version and the same problem is there. I really want to use Firefox, but it is at the stage I want to if I have to be sitting at the computer by moving the mouse to load each page that I need. Can someone help me please.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe

Make a check of malware with several malware scanning of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.

Make sure that you update each program to get the latest version of their databases before scanning.

Alternatively, you can write a check for an infection rootkit TDSSKiller.

See also:

Tags: Firefox

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