The search in Windows Explorer has stopped working properly - it does not find the files which are there, but will find other files that match the search criteria

Window 7

Was working before, but have only allowed a number of updates to Windows that had been blocked for a while.

For example. Type 'safe' in the search box. It finds files and directories with 'security' in the title, but not the files and directories that I can see are there with 'safe' in the title.

When I search using the "safe * ' it seems to do exactly the same thing as"safe ".  It does not show only files beginning with 'safe'

My suggestion was not ' safe * ' but ' name of the file: ~ safe * "(without the quotes).

Tags: Windows

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    Hello

    Did you change your computer?

    I suggest you follow the link (this also applies to windows vista)

    Explorer Windows stopped working

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  • "WINDOWS EXPLORER has STOPPED WORKING" error every time I try to open things like 'Control Panel' and any other file of windows.

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    Problem
    MpTelemetry

    Date
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    Hi 1pinktink,

    Welcome to Microsoft answers forums!

    a. What is the exact error message that you receive?

    b. don't you make changes to the computer before this problem?

    c. what anti-virus program you installed on the computer?

    This problem may occur if there is a conflict between windows defender and the security software installed on the computer.

    I suggest you try the following steps:

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    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

    Note: Activate security software back once the test is completed.

    Step 2: The System File Checker (SFC) utility allows administrators to perform an analysis of all protected resources to make sure they are the correct version. Whether SFC should find all incorrect versions in one of these protected resources, SFC will be replaced by the correct versions.

    You can still run a SFC scan on the windows vista computer. To run a scan suite SFC as follows:

    a. Click Start, in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.

    b. at the command prompt type sfc/scannow , and then press ENTER.

    Step 3: Install the latest updates for windows defender

    To check updates in Windows Defender, follow these steps:

    1. start Windows Defender if it is not already open. To do this, click Start, click programs, and then click Windows Defender.

    2 search for new definitions. To do this, click search for updates now

    Please check the links below, which deals with a similar question
    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/574fb871-034C-4B42-B800-328af16a9177

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/e72f2d6a-31cf-4FD9-B735-b4382eac6b89

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • HOW TO FIX: "windows Explorer has stopped working".

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    The problem could be a third-party context menu Manager.

    The following link has some info and download ShellExView you can use to selectively disable third-party management context menus to find a problem:

    http://WindowsXP.MVPs.org/slowrightclick.htm

    Also, can you check here? :

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  • "Windows Explorer has stopped working" - help!

    Running Vista HP, sp 2.

    Firewall on the router & McAfee.

    WE automatic updates of windows

    In the last two days, I get "Windows Explorer has stopped working" pretty constantly.  Not the kind of endless loop, just whenever I try to use it, it will give the errmsg, close, claim that it restarts and fail to do so.

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    My hunch is that it started with what seems to be a Windows Update absolutely unrelated to C++ security two days ago.  But it could be a complete diversion.

    Any ideas?  I'm reaching the end of my tether here.

    Download http://www.nirsoft.net/utils/shexview.html
    Disable all non-microsoft shell extensions (to explore) and reactivate a
    by so this can help.
     
     
     
    --
    ..
    --
    "r3dh3d" wrote in message news: 04e82bbf-458f-48 CF-86e7-6a39480a4a9f...
    > Running Vista HP, sp 2.
    >
    > Firewall on the router & McAfee.
    >
    > Automatic windows updates WE
    >
    >
    >
    > In the last two days, I get "windows Explorer has."
    "> has stopped working" pretty constantly. Not the kind of endless loop, just
    > everytime I try to use it, it will give the errmsg, close, claim that it is
    > restart and fail to do so.
    >
    > I had a scout quick tour here and tried all solutions the
    > obvious:
    >
    > 1) run the checker of the filesystem (found nothing)
    >
    (> 2) run chkdsk (found nothing)
    >
    (> 3) installed and run anti-malware (Nothing found)
    >
    (> 4) turned off the display of thumbnails (past again)
    >
    (> 5) started in SafeMode (past again)
    >
    >
    >
    > Fwiw a few other applications have the same problem, for example Adobe Acrobat
    > will crash all trying to save a file, to the point where it is
    > View folders. And Acrobat and Explorer Windows is
    > crashing if you try to display all drives on the computer.
    > So if you start US at a lower level, in 'my documents' that's fine with
    > what it shows you. If you then scroll down to the bottom in 'computer' and click
    > to develop, this is the point where it crashes.
    >
    > However, other applications (such as Word) can access and save items to this level, for example
    > Can I save a word doc on my phone as another drive of the word itself.
    > Although if I tried to slide anywhere in US it would have crashed before I
    > couldn't even see the phone was there.
    >
    > My hunch is it started with what seems like two days a
    > totally unrelated to Windows update for the security of C++. But it could be a
    > complete red herring.
    >
    > Any ideas? I'm reaching the end of my tether here.
    >
     
     
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    I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

    We will cover all the possibilities.

    1. download each of the tools for deletion below, save it to your desktop:

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    McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

    IMPORTANT! => Activate the Windows Firewall immediately after the restart.

    IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

    4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

    5. Repeat step #4 for another removal tool.

    Tips:

    -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

    -Online start the problem in Mode safe computer, if necessary, proceed as above.

    -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

    Why you don't need your anti-virus to scan your email
         http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Hello
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    Hi PaulMazor,

    Well first of all, btwapi.dll is a process no system developed by Bluetooth. If you go on your computer, try to disable Bluetooth by going to network and Internet or however your wireless interface is configured on your computer. If you don't have Bluetooth on your computer, try to uninstall it. go to start > Control Panel > programs > uninstall programs > scroll down and uninstall. My last suggesting opens upward, the Windows Task Manager (press ctrl + alt + delete and release). Go to processes and disable the application there. Other that that, I can't help you any further.
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    DJ
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    More information 2: 4062ad41ec8067256aa4c5e2b56d3c79
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    Hello

    Norton search spyware however your question may be caused by or to the less aggravated
    by Norton.

    Norton/Symantec is known to cause strange problems and aggravate others. Better is to uninstall
    for a test by simply disabling will still allow pieces of it to install. Uninstall it and run the Norton
    Removal tool to avoid problems causing leftovers being left behind. The following recommendations
    to use when testing, even better all the time.

    List of tools to clean/uninstall anti-malware programs
    http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

    Norton Removal Tool
    http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

    ------------------------------

    Here's what I use and recommend: (these are all free and very effective versions.)

    Avast and Prevx proved extremely reliable and compatible with all I have
    launched on them. Microsoft Security Essentials and Prevx have also proven to be very
    reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

    Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
    Operation of the network.

    Prevx - Home - free

    Windows Firewall

    Windows Defender (is not necessary if you use MSE)

    Protected IE - mode

    IE 8 - SmartScreen filter WE (IE 7 phishing filter)

    I also IE always start with asset if filter InPrivate IE 8.
    (It may temporarily turn off with the little icon to the left of the + bottom
    right of IE)

    Two versions of Avast are available 5.x and 4.8 x

    Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
    Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
    Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
    Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
    disabled - click OK
    http://www.avast.com/free-antivirus-download

    Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
    and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
    Finish those you don't use).
    http://www.avast.com/free-antivirus-download#TAB4

    Or use Microsoft Security Essentials - free
    http://www.Microsoft.com/Security_Essentials/

    Prevx works well alongside MSE or Avast

    Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
    or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    PCmag - Prevx - Editor's choice
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
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    http://www.Malwarebytes.org/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Hi dalintn,

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    2. are you able to open documents from other locations?

    3. did you of recent changes on the computer?

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    For more information please visit the link below.

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    See the link below to learn more about how to clean boot.

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    http://support.Microsoft.com/kb/929135

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    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Explorer has stopped working error - I can't right click a folder on the desktop.

    This is my brother's computer, and they do not arrive in his account, only mine.  I have administrator rights, but it seems not to matter. This problem occurs only occasionally.  For example, I can right click on this text, copy it, then paste it.  However, if I go to the desktop and try right click on a folder to rename it, I get the error.  The error indicates that Windows Explorer has stopped working, when it says that it restarts, then the Office updates really quick. None of what I found in the forums have worked again this is why I started a new thread.  I think it might be a problem with the registry, then someone can please help me quickly find a solution?

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    We are volunteers here for the most part.

    It's a shame that we don't know anything about the distressed system but it was MS Answers owners have chosen to implement this community - do not ask basic system information when a new question is asked that make problems a lot time and frustrating.

    But now they way they choose to turn things around here.

    Maybe this will help you with your system of unspecified of brand and model with the release of unspecified Windows and Service Pack and unspecified install antivirus/antimalware:

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    Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

    Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

    If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

    If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

    First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

    Download ShellExView here to see what Explorer extensions you have loaded:
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    ShellExView does not install anything on your computer, simply of runs and displays.

    After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display.
    Choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

    Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

    Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

    If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

    You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

    You can Google something like:

    Windows Explorer crash

    You must complete your suspect on behalf of adds on.

    See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

    I'm not a defender of trial and error, but I can't think of another way to do...

    Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

    If you recognize all the extensions that have been added or recently downloaded, start with these first.

    Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

    Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

    You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

    If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

    When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

    The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

    I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

    If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

    If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

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    Hi guys

    I have srs problem on my windows, I use win 7 ultimate x 64 and whenever I right click on my files, I will revive an error that says 'Windows explorer stop workin' and I have 3 option 'Search soultion' which do not and "Restart the Program", I always need to select it, and then win explore it will restart itself and also close all folders and programs, etc. "Debug".

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    Thanks for your time

    Hi hind Roselyne.

    Please see the next with a similar problem and possible, especially the SpiritX MS MVPthread:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working-Windows-7-64/62494d49-fcf4-493e-a2a2-bc5e5ee7b65f

    I hope this helps!

  • Windows Explorer has stopped working and needs to close"error message while opening the control panel in Windows 7

    Original title: "Windows Explorer has stopped working and needs to close" Windows 7

    Help, everytime I try to go to the Control Panel, I get the message "Windows Explorer has stopped working and needs to close"


    I searched some other forum posts and can't find anything that works

    I tried using my guest account
    Ran antivirus/spyware
    Disc chk
    scannnow
    shooting and antivirus (under msconfig) programs
    nothing seems abnormal in the printer and device section
    When I look at the errors, which seems to be the culprit: "KERNELBASE.dll, version: 6.1.7601.17651.
    Because of this error, I can't (or don't know how) uninstall programs or doing anything in the control panel.

    I tried to install ms office 2010 when it started past so now I uninstalled all older versions of office and can not install a new because it says I need to uninstall the old version of Groove (not sure that I have never used it).
    I'm not good at this stuff so pls be kind in your explanations of what I should try.

    Thank you!


    Julie
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