The sistem didn't recognize me as an administrator when I update to windows 8.1

I try to update windows 8.1 hollow the aplication of store in my laptop, but when I download the update, it stops and asks me to try with an administrator account. Wathever I am the administrator, what can do?

Hello Leti,
Welcome to the HP Forums.

I see that you are trying to update from 8 to 8.1. I will try to help you with this.

What I would like to first of all, is read in this document: Windows 8 to 8.1 update. It will guide you in the process of doing the update, as well as some provides some troubleshooting if something happens during the process.

If your always get the message to be administrator, please let me know.
Thanks for posting on the HP Forums.

Tags: Notebooks

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