The site Web from Adobe won't let me go to the cashier and pay after the lightroom update option 5.

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• Site Web from Adobe said that my redemption code is not valid

  I bought Adoge photoshop elements 12 Office Max.  They scanned the box during check out and told me that my purchase was now "activated".

  When I tried to install, I went to adobe and had to open an account and sign in.  When I entered the code of the postcard in the box with the cd (and I've been very careful get 24 features captured properly), website returned a yellow box "the code you entered in inalid. Please try again. »

  I have several times and the same error code.  There are number of PHONE number to call to have this corected.  Now I'm wishing that I had purchased the product of another company.

  How to pass this error message to complete the installation?

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

  Mylenium

• I have an old record of creative adobe 4 elements but it is scratched, but I still have the serial number and it is registered on the site Web of adobe, the problem is that I can't find a way to download version 4

  I have an old record of creative adobe 4 elements but it is scratched, but I still have the serial number and it is registered on the site Web of adobe, the problem is that I can't find a way to download version 4

  on the website it starts only from 9

  If anyone knows a site were I can download this program again post in the comments

  Yves pauwels

  kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  If your version is not included in the above link, I don't know any other source

• Im trying to set up monthly payroll. IM currently living in the United Kingdom, but the payment of adobe won't let me only select the India? It is also giving me the price in rupiah instead of books?

  Im trying to set up monthly payroll. IM currently living in the United Kingdom, but the payment of adobe won't let me only select the India? It is also giving me the price in rupiah instead of books?

  Please check which country is using your Adobe ID. The country must match the store you purchase and the payment address.

  See also:

  FAQ: Why my purchase showing the wrong currency?

  FAQ: How can I view Adobe web pages in another language?

  FAQ: How can I change the country associated with my Adobe ID?

  You can see answers to other frequently asked questions creative cloud here:

  Forum FAQ Creative_Cloud

• you attempt to add a web form of Business Catalyst to my site Web of Adobe Muse (via insert html) and the shape is cut all the content below where to place the html area.

  You attempt to add a web form of Business Catalyst to my site Web of Adobe Muse (via insert html) and the shape is cut all the content below where to place the html area. I tried the basic troubleshooting and it's only when I insert a form of Catalyst Business that my web page is cut, where is the bottom of the form. I use this code when you insert form BC in Muse,

  "< div class ="bulletin of information-form"> < form name ="catemaillistform58787"onsubmit ="return checkWholeForm58787 (this)"method ="post"action =" http://theincitejournal.BusinessCatalyst.com/CampaignProcess.aspx?ListId=53681& OPTIN = true & PageID = / index.html"> < div class ="form"> < div class ="item"> < label for ="CLFullName"> full name < / label > < br / > < input class ="cat_textbox_small"type ="text"name ="Full name"id ="CLFullName"maxlength ="255"/ > < / div > < div class ="item"> < label for ="CLEmailAddress"> E-mail address < / label > < br / > < input class ="cat_textbox_small"type ="text"name ="EmailAddress"id = '" "CLEmailAddress" MaxLength = "255" / > < / div > < div class = "item" > < label > Enter Word verification in box below < / label > < br / > {module_captchav2} < / div > < div class = "item" > < input class = "cat_button" type = "submit" value = "subscribe" id = "catlistbutton" / > < / div > < / div > < script type = "text/javascript" src = "http://theincitejournal.businesscatalyst.com/CatalystScripts/ValidationFunctions.js" > < / script > < script type = "text/javascript" > '

  The only settings I did took the H3 header on opt-in and page navigation after the action to get rid of the opt in BC function as default. I tried to download the source code as well and I'm having the same problem. The web Page is here " copy " and a version of what I was creating the page to look like here is ' home ' As you can see, the 'House' version allows me to scroll past where I would have placed the shape box while the 'copy' stops at any user to parade before. I have called the shape slightly from the "development" of British Colombia under the style sheets tab and still tried to trouble shoot and get rid of the code to see if it affects something and it did not add style. For some reason only the HTML to the form is but I cannot understand what the section of the code would do that. Any ideas?

  I see that you have inserted a script tag open that you forgot to close, which generates errors on the page and prevent it from be returned correctly. You should ensure that the code that you insert in the Muse is syntactically correct.

  

  - Abhishek Maurya

• I accidentally uninstalled the trial version of photoshop cs6 on the same day, that I installed it. Adobe won't let me reinstall it?

  I accidentally uninstalled the trial version of photoshop cs6 on the same day, that I installed it. Adobe won't let me reinstall it? Help, please. I really want to try fully.

  Fixed! I found the implementation of application in a folder called adobe cs6. I feel really stupid now because I forgot that you must run the application setup and so now I have the trial once again. Please help us well!

• I recorded annual plan and you paid every month since November 2015. But because of the pregnancy, I can't use adobe more at this time. Can I Cancel to pay after next month, or are there other ways? Please let me know.

  I recorded annual plan and you paid every month since November 2015. But because of the pregnancy, I can't use adobe more at this time. Can I Cancel to pay after next month, or are there other ways? Please let me know.

  Hello

  Please refer to cancel your Adobe Creative Cloud membership

  If you need to contact support technical assistance

  Contact the customer service

  Concerning

• Just did the Lightroom update to 2015.4 and now I can not launch LR. "Met Lightroom user authorization problems."

  Just did the Lightroom update to 2015.4 and now I can not launch LR. "Met Lightroom user authorization problems." I hit the repair button continue and I get a message that Adobe is unable to solve the problem, I have to do it manually. I followed the steps to allow permissions for preferences and Adobe and Caches and always LR launch. Help!

  Hi Mariej,

  If please check the following link and let me know if it helps: Lightroom has encountered problems of the user's permissions. Bridge of Photoshop Lightroom crashes or hangs at the launch

  Kind regards

  Tanuj

• Could not get the "Hide update" option in vista

  I am unable to get the "Hide update" option in my vista. I keep getting invited to download a update that won't install. I followed the instructions to hide it, but when I right click the update option to hide does not show. What I am doing wrong?

  Hey Cody. Thanks for your reply. I think I may have misunderstood Andre's initial response. In the meantime, I think I solved my problem. When I was invited to install the update again once I started doing that and then 'cancelled' after he began to try to install it. When I right click it (the update), while it is in this state of limbo the ability to 'hide' appeared magically in the selection box and I was able to chose him. I still don't understand why it does not show for me without going through this procedure. I hope I could make myself clear to you.

  I'm using Vista which I believe is completely updated at the moment.

• How to check the Lightroom updates.

  How to check the Lightroom updates.  I have a version 6.2.1 stand-alone.  When I go to the help tab and click on updates, she wants to connect to the CC.  I don't want to join the CC.

  Also, I hate the new interface to import.  It makes some assumptions about what you want to import.  I have to go through several steps just to import a picture of my office. I had no problem with the former.  Why was changed?  I hope that Adobe comes to their senses and and simplifies the interface to import again.

  LR 6 wants you connect to check your license, not join CC.  You have the latest version of this day, and you check the updates correctly.  You can also see the announcement on this forum area to see what is the latest version of LR.  You can disable the new Panel to add Photos into LR / preferences / general.

• I just downloaded and installed the Lightroom update version (5.7).  When I now try to open the program I get an error message stating "the application could not start properly (0xc00007b).  It happened the last time I upgraded and I w

  I just downloaded and installed the Lightroom update version (5.7).  When I now try to open the program I get an error message stating "the application could not start properly (0xc00007b).  It happened the last time I upgraded and sent me a few files that has corrected the problem.  Can help you.  With our thanks.  John

  Try this: error "Unable to start properly - 0Xc00007b"

• Adobe won't let me change my email from Adobe communities

  When I get to my profile, to revise my email required, on Adobe's Web site communities, it doesn't let me.

  How can I change the email to another address?

  MJ

  MJ,

  I'm afraid you will have to change here, because it is part of your Adobe ID, not only for the forums:

  Adobe ID code

  Or get help from Adobe, see the chat at the bottom of the page option.

• Unable to connect to a site web - says Adobe Flash Player and JavaScript problem

  For more than a year, my daughter was able to use the Web site for children for the lively game. Ago about a week after it has loaded the site and clicked on "Let's play", instead of check-in at the login screen, she received the following message - "to view this content, you must activate JavaScript and you need the latest version of Adobe Flash Player. I found this confusing, because we all software up to date. But, just in case where I did everything he said... still no results. I then contacted the web site support and they recommended I uninstall Adobe software and reinstall it. They sent me specific links from Firefox to do. Always without success. I don't know if some updates have taken place in the last week that may have caused this problem with the web site, but it's very frustrating for us. In addition, we are able to connect (as we used to be able to) on IE, but we love Firefox - Please HELP! One last thing, I am also unable to open web site to my work computer, which also uses Firefox. I'm a fool to the computer, so I would need instruction step by step... Thank you!!!

  URL of affected sites

  http://www.ClubPenguin.com

  I had the same problem and it goes back to AdBlock. Once I disabled that, Club Penguin loaded well again.

• My hard drive is dead and now Adobe won't let me install my copy of CS6? How to solve this problem and get my product?

  It is not my fault that my hard drive has ended then why they won't let me install? It would be the 3rd time I installed because I had to wipe my hard drive last year due to a virus is not as if I was crazy with it. How is - that different from me dust off a disc and install it manually? I sent redsupport, but they have not yet responded. The telephone line will not help with anything related to my product so I can not literally put their hands on someone. I NEED for my work animation and can not afford to CC or a replacement.

  How can I speed it up and get the product I own?

  Thanks in advance.

  In that case please contact customer service to obtain your activation account is reset.

• Site Web of Adobe keeps acting as if I have no ADA

  When I tried to download the trial version After Effects, at the bottom of the page it goes on to say "If you click on download now button, you can download Adobe Download Assistant". But I have already downloaded ADA. I refreshed the page, uninstall, then reinstall Adobe Donwload Wizard, but nothing works. InDesign and Photoshop downloaded fine on my laptop, but After Effects is unable to download.

  I tried to download AE directly from ADA, but I get error 107.

  That's why you receive error 107.  Your operating system must be 64-bit to run and install After Effects.  You can find the system requirements at http://www.adobe.com/products/aftereffects/tech-specs.html.