The so-called Snap.do has hijacked my browser. How can I get rid of him?
I have used Firefox for years and I never knowingly download unknown software. Recently, I've been doing this Snap.Do search screen instead of my usual browser. Does anyone know whence he came, he of dangerous, how do I get rid of him?
Thank you very much
You must do the following:
Scan your computer for malware
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit utility
- Microsoft Security Essentials (A good permanent anti-virus if you don't already have one)
More information can be found in the article troubleshooting Firefox problems caused by malware .
Reset Firefox
The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions, open Web sites and preferences.
To reset Firefox, perform the following steps:
- Go to Firefox > help > troubleshooting information.
- Click on the button 'Reset Firefox'.
- Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
- Firefox opens with all the default settings applied.
Information can be found in the article Firefox Refresh - reset the settings and Add-ons .
This solve your problems? Please report to us!
Tags: Firefox
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