The so-called Snap.do has hijacked my browser. How can I get rid of him?

I have used Firefox for years and I never knowingly download unknown software. Recently, I've been doing this Snap.Do search screen instead of my usual browser. Does anyone know whence he came, he of dangerous, how do I get rid of him?

Thank you very much

You must do the following:

Scan your computer for malware

More information can be found in the article troubleshooting Firefox problems caused by malware .

Reset Firefox

The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions, open Web sites and preferences.

To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

This solve your problems? Please report to us!

Tags: Firefox

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