the start-up dv7-7259nr test failed
My dv7-7259nr startup test failed.
Here are the results of the tests:
Verification of the processor: past
memory test: past
drive hard smart check: past
hard drive short DST: failure
Failure ID: GU2AKQ - 6N26P4-QFPJW1-60XM03
Product ID: C6N75UA #ABA
Hard drive 1
For more information, go here.
I can't find it.
Help.
Thank you!
Hello
The short drive Self Test (DST) failure error code would indicate that hard is defective and must be replaced.
If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.
Kind regards
DP - K
Tags: Notebooks
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You are welcome
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