The SX20 language setting cannot be saved after restarting the device.

Hello world

Anyone encountered below the question before?

I have a SX 20 with the TC7.1.4 software, when I change the default language to another, it will work, but after restarting, the automatic restore of the default language. I have tried the factory reset, but this isn't a job.

Can someone help me? Thanks in advance!

Billy

How did did you deploy the device (CUCM, VCS, TMS,...)?

Have you tried to reboot the device without the network that is attached to it?

I wonder if CUCM or TMS reset your language, have you checked the parameters / models here?

What languages do you speak? Have you tried to update to TC7.3?

Tags: Cisco Support

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