The system restore RID a computer of malware?

Hello

My sister's computer has been hijacked by malware.  Before I had a chance to talk with her, she called Dell technical support which adised him that a full system restore rid your computer of viruses.  Is this true?

Thank you

Nissi1


Tags: Dell Software

Similar Questions

  • I have Microsoft XP 3 package and some how I lost the ability to restore the system. How can I reinstall the system restore on my computer please?

    I have Microsoft XP Package3 and somehow, I lost the ability to restore the computer to an earlier date. How can I reinstall the system on my computer restore it please?

    Thank you.

    Santosh Mathur

    E-mail address is removed from the privacy *.

    Help us understand what "I lost the ability to restore the system" actually mean for you...

    Are you unable to launch/open the system restore?
    Are you unable to create a new Restore Point manually?
    Your system restore calendar is empty dates?
    You preform a restore and get a message that has failed or nothing has changed?

    If the restore in safe mode will not do, keep reading:

    It would be useful to know a few things about your system:

    What is your system brand and model?

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

    The afflicted system has a working CD/DVD (internal or external) drive?

    You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

    What do you see (exactly) that you don't think you should see, and when you see it?

    What do not you think that you should see?

    If the system works, what do you think might have changed since the last time it did not work properly?

  • XP pro have two problems: the system restore will not work and rdpclip seems to work computer

    I had a virus, trogan, stopzilla online to fix the problem after allowing access to my computer, (it's a virus) tried to uninstall this program, finally just disabled and removed from the start menu.

    Now, in the pc Registry mechanic tool the first thing listed is rdpclip as run from my computer.
    Since that time I have been unable to use system restore from windows system.   only restore I access is
    from backups of registry mechanic even if I went and set on system restore after that I checked the settings and discovered that they had been handed over to OFF.
    I used the restore before so I know it worked before the access help online.

    Is the solution just to disable repclip?   I have access to my computer so that I have to allow access by external connection...
    computer programs run more slowly, there is always time to wait before the update when I try to use wp-admin to make changes on my Web site.

    Former title changed, but explains the problem
    XP pro, has had a problem with virus removal program, it turned off because it wouldn't uninstall.  Now when I run Registry mechanic it shows my system being run by rdclip.  I can't use the windows system restore.  Points on the calendar are lit up but do not work.  Can I use mechanic registry to disable the rdclip? in auto start menu?  If so this might restore ability to use the system restore?

    Hello

     
    1. you receive an error message when running the system restore?
    2. which antivirus app do you use?
    3. what happened when you try to uninstall the program?

    4, are service packs installed on your computer?
     
    To uninstall the application:
    Method 1:
    Run the hotfix, restart the computer and try to uninstall
    Problems with programs that cannot be installed or uninstalled.
     
    Method 2:
    I suggest to keep the computer in a clean boot state and check the status of the issue.
    How to configure Windows XP to start in a "clean boot" State
    http://support.Microsoft.com/kb/310353
    Note: After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.
    I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx
    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
    Important: While perform analysis on the hard drive if bad sectors are found on the hard drive when parsing tent repair this sector if all available on which data may be lost

     
    To solve the problem of system restore:
    I would sugggest you to go through the link following.
    Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP.

    http://support.Microsoft.com/kb/302796

     
  • A Virus infect my computer from the system restore?

    My computer has been infected recently by (I think) a kind of malware that would be redirecting My search Google results (with a warning of Google chrome that the site had a low signature) and remove Windows Defender. I tried many possible solutions on the internet, but none of them worked. In the end, I decided to do a system restore to about two days before, he started, and my computer seems to work very well.

    After the restoration of the system, I installed AVG Antivirus (paid version / pro) and did a full scan of the computer. I think he deleted something like that harmful things we found on my computer.
    Now, three days after the system restore, I've read a few articles and questions on the internet that says a system restore does not remove a virus and that she could hide in the system restore files. I don't know if this is related, but some sites will not load for me (like 'wiiublog' and 'malwarebytes' Web sites), and when I check on another site (like 'downforeveryoneorjustme'), he says that the Web sites are on the rise. In addition, some Web sites load with just the words and links, but no images.
    The virus infect my computer in system restore files? It still does damage to my computer?
    If so, is there something I need to check my files system restore (I read that you need to turn off and do another scan, but I don't want to do anything without first aid)?
    I am running Windows Vista Home Premium Service Pack 2.
    I also Iobit Advanced Systemcare running.

    On Wednesday, May 9, 2012 23:09:41 + 0000, bt2004 wrote:

    My computer has been infected recently by (I think) a kind of malware that would redirect my Google search results (with a caveat
    Google chrome that the site had a low signature) and remove Windows Defender. I tried many possible solutions on the internet, but none of them worked. In the end, I decided to do a system restore to about two days before, he started, and my computer seems to work very well.

    If this is the case, no matter what your problem was, it was probably not
    malware. A system restore is rarely effective in eliminating
    malware.

    After the restoration of the system, I installed AVG Antivirus (paid version / pro) and did a full scan of the computer. I think he deleted something like that harmful things we found on my computer.

    In my opinion, AVG, who was one of the best anti-virus programs
    is no longer. There are several better choices:

    For an anti-virus program, I recommend eSet NOD32 or Kaspersky, if you
    are willing to pay for it. If you want a free anti-virus, I recommend
    (do not run more than one antivirus program) one of the following
    three:
     
    Avira AntiVir
    Avast
    Microsoft Security Essentials
     
    You also need anti-spyware software (even if you run a program such as)
    Microsoft Security Essentials, with integrated anti-spyware capability
    It). I recommend that you download and install MalwareBytes (freeware)
    AntiMalware

    Now, three days after the system restore, I've read a few articles and questions on the internet that says a system restore does not remove a virus and that she could hide in the system restore files.

    An infection in a restore point is completely harmless, unless you
    restore from this restore point.
    The only way to remove the virus is to turn off System Restore, then again, but who's going to delete all the your restore points, not just the one (s) infected. Alternatively, you can just wait for the points that are infected at the end of the chain - a maximum of 90 days of fall.
    My preference is to wait 90 days.

    Ken Blake, Microsoft MVP

  • Virus will not let run me the system restore, and I can't understand how to run a system recovery because there is no return upwards for this computer. It's a basic vista.

    When the computer starts, it must choose to leave a program unknown to the system access everything else it shows is a black screen. When you click on allow, he pulls up a virus scanner that says he has all sorts of viruses, but the program is the virus itself, because this virus program is not really on the computer. When you try to run the system restore, it says that this option has been disabled by the administrator. Also, I can't find how to run a recovery of the system and start the computer to its original settings. Help, please. It's not my laptop which is having this problem, but my roommates computer. Thank you for your time, I've ran out of ideas and was seriously in need of a little help. I tried to repair the system running through prerssing F8 in the boot menu and has not worked. also try the system restore via the SafeMode command prompt does not work either.

    Download Malwarebytes' Anti-malware using another machine. Install it in the
    your roommate infected computer in safe mode and run. Accept all default settings.
    Don't forget to do a backup when offered. I hope you find and
    eliminate the infection.
     
    "crashbbandicoot" wrote in message
    News: 351ebb9b-60aa-47 d 2-9b 13 - e309f4ee035b...
    > When the computer starts, it must choose to leave a program unknown
    > access the system all that it shows is a black screen. When
    > you click on allow, he pulls up a virus scanner that says that there are all kinds of
    > but the virus program is the virus itself, because this virus program is
    > not really on the computer. When you try to run the system restore it says this
    > option has been disabled by the administrator. Also, I can't find how to
    > system recovery and boot the computer back to its original settings.
    > Please help. It's not my laptop that is having this problem, but my
    > computer of roommates. Thank you for your time, I'm out of ideas and
    > seriously needed a little help. I tried already running
    > repair system through prerssing F8 in the boot menu and has no
    > work. also try the system restore via the SafeMode command prompt has no
    > not work.
    >
     
     
  • XP hang on to the restoration of the system during installation error: no changes have been made to your computer to choose another restore point restart the system restore

    Original title: XP hang up to the restoration of the system during the installation

    During the configuration of the system in the process of getting XP to hung up on the screen of the system restore

    The message says:
    No changes have been made to your computer
    To choose another restore point, restart System Restore
    To restart System Restore, click Home
    The jury of the mouse and the button doesn't work so I can't click Home tab
    Help

    Hello

    Why you try to run the system restore?

    Step 1: Check if you are able to complete the restore of the system in safe mode.

    Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

    Reference:
    Using the event viewer
    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

    Understanding of event viewer
    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

    Procedure to view and manage event logs in Event Viewer in Windows XP
    http://support.Microsoft.com/kb/308427

    For more information, please see the following article.

    Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

    http://support.Microsoft.com/kb/302796

  • After many attempts computer will not allow the system restore. Received message is... Unspecified error occurred restoring the system durning

    After many attempts computer will not allow the system restore. Received message is... Unspecified error occurred restoring the system durning

    Hello

    If you use Norton, which could interfere with the restoration of the system.

    Disable Norton while doing your system restore.

    See you soon.

  • By using the system restore before computer restart after updating Windows 10...

    I chose to try the upgrade of Windows 10 on my laptop primary.  Because of the long installation times, I started late in the evening then followed finishing (or almost) the update the next morning.  Until I sat down to 'start' I spoke with a friend who had just completed an installation of two heavy day of problems.    Although I am good enough to solve computer OS and software installation problems, I was very reluctant to go forward.   After serious soul searching I elected continue to use Windows 7, I don't really like.

    That's why I chose to use the system restore before restarting my computer needed complete Windows Update 10.  I chose the previous restore point before the update of windows 10 and ran through the entire procedure and then restarted the computer after the restore point.

    Everything worked fine and I was able to do the foregoing... Except that I can't do updates of security that have been uninstalled.   The Windows Update screen repeat "you must restart your computer...". "with the reboot by holding the active button.

    This window doesn't go away even after reboot, and I can not "check for Updates".

    Does anyone have any suggestions on how to reset this program if I can do all the updates except Windows 10 security.

    Thank you for any assistance.

    By using the system restore before computer restart after updating Windows 10...

    Sorry, System Restore does not cancel the major updates, that's why a lot of automatic updates delete all system restore points. The tool that is appropriate in this case would be a restore Image. If you have not created an image before the upgrade, then you are out of luck.

  • The system restore function is unable to do with the error "no restore points were created on the disk your computer system...." ».

    Original title: where is my last system restore?

    I am under W7 SP1 on an Acer Aspire 7720Z computer laptop and when I try to use the system restore get them all is a box saying "no restore points were created on your computer's system disk. To create a restore point open System Protection. "When I open the protection system and then configure the" C"drive, nothing happens!  I have not tried to use the restore of the system for at least 2 years, but when I lost Autoplay I thought that I would give it a go and the above is the result.  I must say that I solved the problem of AutoPlay (it's a program called VMWare has changed the registry) and after that I put the registry to what it should have been, then, everything is ok.  I would really appreciate someone tell me what is the problem... Thank you

    "Hi

    I hope that you realize that, if in the case of the system restore's restore points is deleted
    This is perhaps the reason why
    to enable the system restore
    You can follow this
    and for all troubleshooting in advance
    go through
  • Cannot use the system restore

    When I tried to do a restore of the system after a software installation failed I got the message "system restore is disabled. You want to turn on? "I clicked the Yes button and then got a screen display that she couldn't be turned on because"system restore has been disabled by group policy. When I searched for how to change group policy, they told me to go to start, run and type gpedit.msc. When I tried that I got an error that gpedit.msc does not exist on my machine. Can someone tell me please how to restore the system restore. I am running an old Vaio with XP, but it still works very well this problem.

    Also, I tried it while logged in as an administrator, it is not part of the problem. I do not have a system restore disk because it did not come with the machine and I forgot to make one, but I have a disk of Windows XP with Service Pack 2. Do I have to re - format the entire disk to fix this? I use a sturdy old Sony Vaio, which works very well except for this problem. Any advice would be appreciated.

    How did you delete the system restore?

    I think you have bad things on your computer (or you did at some point).

    If you have XP Home Edition, you have no Group Policy Editor (gpedit.msc), but the error message that you declare (if it's like my examples), indicates that group policy has been changed, so that something has changed.

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    Perhaps GoBack is it for you to prevent you from using SR then you would be forced to use use GoBack instead and I do not wish to install GoBack to find out.

    Malware "break" things that he knows that you will use to try to get rid of it... like the Task Manager, the restoration of the system, the registry editor, etc.

    The malware is happiest when she can trick you into thinking you need to do a repair installation, use a Restore Point or even a complete reinstall when none of those things are needed that outsmart you, and then got rid of with MBAM and SAS.

    AV tools will not often catch these things because they can not tell if policies have been disabled by malware or if you made on purpose, so just leave them.   MBAM will point out a few of them as suspect and give you the opportunity to correct them if you wish.

    The malware may also know you have XP Home and adjust policies that he thinks that you do not have to be set because you have no Group Policy Editor - This is how he thinks and that's what he does.  He wants that reinstall you XP from scratch.

    First run MBAM and SAS if you want.

    I've done to the top of this edition of registry for you :).  It's an accumulation of things that responds to all things under the sentence "If you see things like...". ».

    If you just want to see if you can get your work of SR and are comfortable editing the registry, you can go here:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore

    Find and delete this registry key:

    DisableSR

    That's what this line in the file .reg on top:

    [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore]
    "DisableSR" = -.

    He "skins" (removes) politics DisableSR.

    That will solve your problem of immediate SR, but will not any question that you have not yet set.

    Before making any changes to your registry, back up the registry with this free and popular tool:

    http://www.SnapFiles.com/get/ERUNT.html

    But, as I said, if you have in your registry, you have probably other things too.  My regedit will fix all the things I've seen come with the question SR whether or not they have need of fixing.  It does nothing, it will remove anything that might be there (you have at least one).

    Then, you should broaden your horizons AV because what you use dropped and could not protect your system.

    Or, you can wait and see what other people have to say.

  • Is the system restore wiped XP Recovery disk space?

    I definitely OE deleted messages, and then wipe the hard drive.  I need to do a restore of the system because of an annoying popup Windows start happened after deleting some files after you uninstall an HP printer.  A system restore will cancel the changes on the hard disk, allowing thus the recovery of these messages permanently deleted using Recuva or another program recovery?  That I don't want to happen as I am to get rid of the computer (I bought a new).

    If you you debarrassez of your PC anyway, why not simply wipe the hard drive with a program of format-based security (Google can help)? Even if the system restore does not return emails, there is still a lot of information on this computer, so that you can not someone else access using a different type of deleted file recovery program. Never made a purchase online? Access your bank account? May make changes to your social security account or 401k? It's all there somewhere.

    If this a brand like HP or Dell PC, you should have a recovery or disk partition which will allow you to restore the first day.  Which will be enough to thwart the average snooper a little better than average.
    If it's not, and you have the OS disk, you can wipe it off yourself and do a clean install.

    SC Tom

  • After the removal of malicious software through the system restore, now some applications don't work

    Control Panel... Help and Support... do not work... I get this message on both of these and other:
    Rundll32.exe not found Application...
    When I try to access some also uses Open with open... This has not happened before... I think I lost something that needs to be restored... BTW I tried the system restore to get rid of malware... It worked (obvriously) but only up to a point... Now, some applications do not work...
     
    Thank you
     
    Elaine

    Then when you get your rundll32.exe work, follow these steps:

    Looks like your Windows file associations have to dispose. This means that XP is not
    know what to do with the files by looking at the file extension (for example, .exe for executables,
    .doc for MS documents, etc.).

    If you don't have it you, something done for you - most likely malware.

    Go to this site WWW by Doug Knox:

    http://www.dougknox.com/

    On the left, click on the Win XP fixes, file Association fixed and read the instructions at the top of the page.

    Download the EXE File Association Fix on your desktop, unzip the file and apply it by following the instructions at the top of the page, then to restart and test.

    Run the following scans for malware, and then fix any problems:

    Download, install, update and do a full scan with these free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if you wish.

  • Cannot access the system restore

    When you try to use the system restore, it asks which file to open it with, which is something that he has not asked before. After that, he does not use the system restore. In addition, Firefox is the same way and I have to use Internet Explorer. Finally, the control panel behaves as if it does not exist.  I don't know if they are related, but they started after my 'sealed' antivirus 'virus' that appeared while Adobe Reader has been updated... I'm completely lost as to what I should do.

    When you try to use the system restore, it asks which file to open it with, which is something that he has not asked before. After that, he does not use the system restore. In addition, Firefox is the same way and I have to use Internet Explorer. Finally, the control panel behaves as if it does not exist.  I don't know if they are related, but they started after my 'sealed' antivirus 'virus' that appeared while Adobe Reader has been updated... I'm completely lost as to what I should do.

    First of all, if your anti-virus removed viruses/malware you don't want to use system restore. This is likely to give the malicious software on your computer.

    It sounds as if your file associations have been damaged. What makes no sense at all, it is that you are able to open Internet Explorer. Click on the link below. Download the file, save it to your desktop. Right-click on the file and choose merge. Confirm your choice to merge.

    http://www.Filemail.com/DL.aspx?ID=MGKJAIFFMFBHANI

    Click on the link below, download, update and perform a quick scan with Malwarebytes. Let me know the results of the analysis.

    Malwarebytes.org

    How to use Malwarebytes

  • can not get the system restore to work

    tried to get the system restore back to an earlier time. says I need to get rid of the useless programs.did who. I have also some icons for files, tools or downloads

    In addition to what has been mentioned, consider the following:

    First of all, what is the last time that the restoration of the system worked?

    Check your system restore settings:

    1. Click Start
    2. Right click on my computer
    3. Click on Properties.
    4. Click on System Restore
    5. If system restore is enabled, the column status of a player will show surveillance.
    6. If not, you can delete ""disable the system restore on all drives ' and then click on OK to activate "

    Is both as soon as you try to restore to the most recent available? If so, unless you have specific reasons to keep the previous restore points, clean the rest, so that you have the most recent restore point on the left.

    To do this:

    1. run Disk Cleanup

    2. click on more Options

    3. under system restore, click cleaning of

    4. click on OK

    This will free up the space. System restore needs a minimum of 200 MB of space to work.

    Reference: http://support.microsoft.com/kb/300044

    Hope this helps

    Post back if necessary

    _________________________________________________________

    If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Do not click Next in the system restore. A similar problem here not found.

    Hi all! I'm trying to restore my HP Pavillion 1650 XP at an early stage a system restore starts fine but... When I get to the screen just after that I selected the date to restore, but before it will re-start and I click Next nothing happens. The box just stays there and I can click then everything I want but nothing happens. I am running XP SP2 with all the latest updates installed.

    Thank you

    Please completely read this broad message about restoring the system and begin by the two scans mentioned in the last part:
    You are a Service Pack behind (you should be on SP3).
    Have you ever used the system successfully restore in the past?
    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
    What is the issue that you are experiencing that you think that the system restore will be remedied (or you are just convenient)?
    Some tools Anti Virus 'protect' your system so that they will not restore the system work properly.
    For example, if you use Norton/Symantec products, you will see a message like this:
    Restoration incomplete. Your computer cannot be restored...
    It is also a popular Symantec problem (well, I'll be polite and call an "undocumented feature"...), they wrote an article about it:
    According to what you use for malware protection, you may need to disable the product temporarily, do the system restore and then turn the products light up again when the system restore is complete.
    Sometimes you need start your system in Mode safe and so that your protection programs are not running, and then do the system restore.  Tips from Microsoft in some of their articles that if the system restore does not restore your computer, start in Safe Mode, and then run the system restore.  It works for some configurations.
    System Restore is sometimes so afflicted or Restore Points are suspicious, the best solution is to reinstall your system restore.  This will remove the old Restore Points, but sometimes it's the only way to fix a broken system restore.  You don't have to reinstall XP, only the part of system restore.
    That can leave you with your problem of unspecified origin that you hope the system restore will fix (using a system restore is not equivalent to 'fix' the problem though).
    Give these ideas some consideration if they apply to you.
    Sometimes malicious will afflict your system restore to prevent you to find and remove malware.  It would much rather you trick into thinking that you need to repair or reinstall your XP when it is not necessary.
    No matter what you use for protection against malware, I do so and then only begin to solve any problems:
    Download, install, update and do a full scan with these free malware detection programs can solve any problems:
    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    It can be uninstalled later if you wish.
    The scans by operating clean, reboot, test and we can fix any other issues.

    Do, or do not. There is no test.

    I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

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