The touch screen does not work after a reset.

Original title: lost after factory reset touch screen

I bought an acer aspire z1801 on the secondary market, the former owner has done a factory reset to delete personal data, but now there is no touch screen. If I look in the windows 7 Home premium, there is not a program for pen and touch, I learn that something happened when restarting a part of windows is missing? If I can add this section or I have to re install a new windows 7 on my computer, if I have to pay for the program I could go directly to the upgrade of windows 8 and that would be the missing piece?

Thank you

Hello

Welcome to the Microsoft community.

I see that contact drivers are missing on your computer.

You can check this link to order tp download and install the drivers:

http://support.Acer.com/us/en/product/default.aspx?modelId=3796

Alternatively, you can contact Acer for assistance with the issue of touch, because the question has started to occur after performing a factory reset.

Here is an article which described on 'Upgrade to Windows 8'.

http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

I hope this helps.

If you need help with Windows let us know.

Tags: Windows

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