The touch screen does not work

After the upgrade of win8.1 to win 10, the touch screen has failed since then.
Model. : aspire 5642 V7-482PG... TOUCH SCREEN
I can't figure out why?

Great! I love it when it works.

Can you mark the topic as resolved? In this way, others with the same question will be made here...

Tags: Acer Software

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    Dorothy salvation,

    Thanks for posting your query in Microsoft Community.

    I don't understand that the volume and the touch screen does not work and I'll be happy to answer your query. These features require the updated drivers for them work. Let me ask you;

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    Thanks for posting your question on the Microsoft Community.

    I would like to know some information about the problem so that we can help you better.

    What version of Windows 7 is installed on your computer?

    To check the version of Windows 7 is installed on your computer, please use this link:

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