The touchpad scrolling stops working during the AVG scanning
I had problems with my touchpad scrolling intermittently does not not in Firefox for everything to doing some time-probably at least a year. I've probably tried all the common fixes without result. I found that if I sign out and then sign back in to Windows, scrolling will work perfectly until AVG antivirus does a scan or an update. It will not work again until disconnect me and reconnect. Firefox is the only application that is affected.
I am running Windows 7 Home Premium (64 bit) with all current updates on your laptop Gateway ID49C, version FF 27.0.1.
Thanks for your help!
I figured out how to stop the break when an AVG scan starts. It seems that it is the AVG scan notification that appears in the bar of tasks that causes scrolling to stop working. When I disabled the taskbar notifications in AVG, the scans run normally and my scroll continues to operate correctly. So, I guess I don't really fix anything, but found a workaround I can live with that.
Thanks for your help and assistance. If you find a permanent solution, please let me know. Have a great day.
HelloI have a HP Pavilion dv5 laptop, purchased abt 1.5 years, OS - Windows Vista Home Basic - service Pack2. These last days, I have a problem.Whenever I start my laptop, the touchpad works fine for a while - like 20-30 min and after the error message is displayed "touchpad Synaptics improvements have stopped working" and then scrolling stops working. Rest well all the features of the touchpad work.To fix - I tried to reboot, it works but I can not go on restart every 20-30 minutes while working.Windows updates are installed on a regular basis according to the notification. Could you please tell me what to do.Thank you
Check if there is no updated driver for the touchpad from the manufacturer. Follow the HP link, fill in the correct details and download the latest driver install and check if the touchpad works very well.
Hope this information is useful.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
I can not download the Flash Player. GetPlus + R stops working during the process
A. what browser do you use to download flash player?
Have b. you tried with another browser?
Have c. you downloaded this earlier?
Please, try the following steps.
Step 1: uninstall previous versions of Flash Player
Before you install Flash Player for any Windows browser, uninstall all previous versions, and then restart your computer. Try to download flash player, if it does not work then uninstall Download Manager and check.
Step 2: Verify Internet Explorer security and ActiveX settings
Make sure that the Internet Explorer security is set at a level that allows viewing ActiveX controls. The medium: default level allows you to view the Flash content. For any custom level, follow the instructions below. (Contact your system administrator for more information.)
To change your security level:
1. open Internet Explorer.
2. choose Tools > Internet Options.
3. Select the Security tab.
4. Select the custom level.
5. Locate the section "ActiveX controls and plug-ins.
6. set "Download signed ActiveX controls" at the command prompt.
7. the value "Run ActiveX controls and Plug-ins" Prompt.
Download and install the flash player.
You can also post your questions in the Adobe forums.
I hope this helps.
Bindu S - Microsoft Support
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]
I have a Toshiba Satellite A200. Touchpad has stopped working, I can no longer scroll. I tried all the settings, but it did not work.
What should do?
Why you n t trying to update or reinstall the driver of the touchpad?
I think that this should be done first of all, you can download the compatible driver since the European driver Toshiba page and could reinstall it.
I have a HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 ultimate 32-bit for more than two years already. During these periods so far, whenever my laptop is idle for an hour or two, the keyboard and the touchpad suddenly stops working, without worrying if his operation on battery or AC.
I always ensure that I have an external mouse in order for me to navigate correctly and pull up the screen keyboard to type when this issue arises.
Everything seems to be updated regarding the Windows updates and I even reformatted, but issue persists.
What point particular I feel a harware problem? Maybe a software problem? Or maybe a defective model?
Your prompt response is much appreciated.
Welcome and thanks for posting your question on the Forum of Support HP
Looks like you are facing difficulties to solve problems with your laptop Touchpad
We will surely help you with this
Steps to drain the static charge and load the BIOS default settings to solve the problem
Step 01. Turn off the laptop
Step 02. Disconnect the power/AC adapter and also remove the battery too
Step 03. Press and hold the power button of the laptop for a minute
Step 04. Now re - insert the battery back in and plug again the power supply/adapter
Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS
Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS
Step 07. Now press ESC/ESC. Save Changes and Exit - Yes
Step 08. Now, please wait until the unit load the Windows operating system
Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support
Please click on this link to find several troubleshooting steps to solve this problem
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the star of CONGRATULATIONS on the left to say thank you *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
K N R K
Although I am an employee of HP, I speak for myself and not for HP
Hello. I'm Zaitul and I Aspire E 15. the touchpad suddenly stopped working and if the cursor isn't even when I touch the touch pad. my laptop still can be exploited can I use an external mouse. but the touchpad is one of the important components for certain situations. What should I do?
I had the same problem happen to me only yesterday. I ran windows update and it showed the optional updates to install. One of them was the "Serial IO I2C ES controller driver Intel", which I clicked on update. It installed and required a reboot. To restart, I noticed that the mouse cursor disappeared during the connection and after that the touchpad was totally insensitive. I tried to disable/enable the touchpad with FN + F7, but that did not work. Fortunately, I had a classic USB mouse I plugged, which worked. Open the Control Panel, Device Manager, it showed the devices system/I2C controller with a yellow triangle next to it (showing that the driver could not run). I chose to restore the driver to the previous version, and the touchpad started working immediately. I suspect that you have the same problem.
1. open Control Panel.
2. Select and open the Device Manager.
3. Locate the I2C controller in system devices.
4. double-click on I2C controller.
5. Select the driver tab and click on the button return to the previous version.
6. your touchpad should start working again.
7. close the Device Manager.
8. close the control panel.
I see the Acer response to this problem and their suggestion because I suspect that in the following days, there will be a large enough percentage of users of Acer laptops running into the same question.
My Touch Pad has stopped working in my Satallite L850 - 150 / Windows 7 64 bit. Could someone help me?
> Touchpad has stopped working in my Satallite L850
How to understand this?
You can toggle touchpad by using the FN + F9 key combination?
The touchpad driver is installed correctly?
Touchpad is listed in Device Manager?
I have a Tecra A8 (model: PTA83E) who has an ALPS touchpad. The touchpad has stopped working even if it is visible and fully operational in 'Device Manager' and also the 'Control Panel '. Apparently there is nothing wrong with it but the touchpad does not meet the clicks or touchs, it seems as if it has been disabled, but said, in Device Manager, the information is 'this device is functioning.
I updated the OS to Windows 7 Enterprise and I would like to activate the touchpad if not I should always use a usb mouse. I searched the touchpad drivers but it seems they are Don t.
This is the information that I can view in "Device Manager", about the pilot:
-Controller version: 7.0.302.3
Thanks to you all.
You have activated the touchad by pressing FN + F9?
The touchpad has stopped working, I tried most of what is obvious
I assume you tried Fn + F9? This combination activates / deactivates the touchpad on and outside.
I put t know if anyone can help.
My touchpad has stopped working.
At first, it only works on the login page. Now it s not there at all.
I've only had my Toshiba C for a few days and it s the first time I used Windows 8.
I tried F5, and I tried to go on the BIOS with F2 when booting, but used to come.
Please check this Toshiba document:
+ How to change the settings of the Synaptics touchpad in Windows 8? +
Don't forget that the necessary parameters of the touchpad are enabled!
I use the mouse wheel to scroll on my desk and the button of "middle" in conjunction with the pointer on my laptop (lenovo thinkpad W500) node to simulate a mouse wheel. At the point in time, I upgraded firefox to V4, this function stop working. I tried it in IE and it still works there, and it still works in swriter OpenOffiice.org , so it is not something has changed in the hardware or the operating system (XP). Any suggestions?
Type of topic: config in the address bar, press ENTER, Firefox asks if you want to access the settings, say yes you know the risk.
When the list of configurations to come, type track point in the filter area, you will see a frame ui.trackpoint_hack.enabled , that change from-1 to 1. Now you should be able to scroll through the help of trackpoint and the Center button of the mouse on the trackpad again.
For some unknown reason view the left work area or right, using my mouse dragging my finger on the mouse or the touchpad of my MacBook, stops working.
I continually leave logic and re - open so he can scroll through how I want it. This usually does not last long, until I have to again re - opn logical
Anyone know if this is a bug or my settings?
I have Logic Pro X 10.2.2
MacBook Pro retina El-Capitan 10.11.4
Logic Pro X, OS X El Capitan (10.11.4)
Just loosening because of this "gentleman".
It is a problem.
Fix this Apple, please.
HP Pavilion dv7 laptop computer that came with Windows 7, I've upgraded to Windows 8, but now the touchpad scrolling is not working.
- update the driver
- reinstalled the original driver
- troubleshoot compatibility on the original
- tried a battery remove / hold power button option
They have not fixed my roll at all. No other actions are no longer works... The Synaptics driver devide score is installed right now.
The only thing I can DO point-and - click on by touchpad.
Appreciate the help.
It is possible that the setting you need have not enabled by default, so you better check the following.
Open windows control panel, open the mouse, select the tab "Setting ClickPad", and then click the setting button ClickPad. In the next window, enter a check mark in the "Scroll" checkbox, then click on the word 'Scrolling' and you will see a cog on the right. Click the sprocket to open another page of settings and enter a check mark in the box against "Vertical scroll". Click on the close button and then click on apply and Ok in the previous window.
You may well find other 'gesture options' can also be activated in the same way.
DP - K
So I have a laptop windows 7. Yesterday, I did a clean boot to try to get a program to run. I put everything as he was back, and now the scroll bar on the touchpad does not work. How can I fix the problem?
Control Panel - mouse - look for the TouchPad settings - mine is on the settings of the device and your own tab
may be different (it is NOT the Scrollings tab which is for the mouse). On some, you can activate
and disable scrolling and/or define the size of the area and the sensitivity of the touchpad.
Device - mouse and pointing devices configuration-manager Panel
Right click on the TouchPad and UNINSTALL it (do not check the box of pilots to remove), and then
Reset - the touchpad drivers will be refreshed when Windows returns to the top. If there is no
help to check the settings in the controls and also to update or reinstall the drivers of HP.
Some will have a TouchPad progam/control icon in the Notification area near the clock - low
Check with the manufacturer of System Support, online documentation and forums (if any).
If necessary: (make sure that you have restarted at least once, if the above did not work)
Panel of configuration manager devices - mouse and pointing devices - Double click on the touch pad-
The driver tab - click on Update Driver (which is may not make anything like MS is far behind certifying)
(drivers), now right CLICK on the touchpad and UNINSTALL.
Then go to the USB and UNINSTALL ALL controllers except the category itself (all in). RESET
This will refresh the driver for the TouchPad and battery USB.
Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
Then go to the system manufacturer's website and get the latest touchpad drivers.
Download - SAVE - go to where you put it-click on - RUN AS ADMIN.
Support HP & drivers
Check with HP Support, their online documentation and drivers and the HP forums where those who have the
same system have probably solved this problem.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Game on my WIndows Visa Launcher has stopped working when I tried to load a game of Oberon
If you experience the issue where game Launcher stops working when you try to load a game Oberon, follow these steps:
1 left-click on start
2 - right click on computer
3. left-click on properties
4. left click on advanced
5 - running, click settings
6 - left click on Data Execution Prevention)
7 - click on turn on DEP for essential windows only and services programs.
8. click on apply and then OK.
UAC: (User Account Control)
Open Control Panel, and then open user accounts.
You will see the link for "turn User Account Control (UAC) or not". Until it clicks.
Uncheck the box and restart your computer.
It is just a suggestion, try and let us know if it works for you.
Thank you, Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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