The user cannot access the web analytics

I can't a user unable to access the web tests. When the user attempts to log in they get an error box will appear with "an error occurred during initialization of the boot options.

I heard that this may be because of outdated java, so the machine has been updated, but the problem persists.

any ideas guys?

Thank you very much


This problem occurs mainly due to user 'null '.
You can try the following:
1. service and return the available to the user.
2 delete and re-create the user.
3. ensure that the user is able to connect to the workspace.

Tags: Business Intelligence

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