The VRM Agent errors in vCAC 6.1 - cannot complete the connection due to an incorrect user name or password.

Receive errors of VRM subject officer in vCAC 6.1 on a random/intermittent basis.

I read the other posts documenting similar errors but in almost all of these positions, these errors arose following a request by commissioning has failed, a misconfigured in vCO vCenter Server Plugin interface or some other connection failure distinguishable. In my case, this condition is intermittent (at least it seems to be) and resolves in the end. I have no problem of supply of virtual machines on one of my endpoints configured in vCAC and, as far as I can tell, the network appears to be stable.

At this stage since there seems to be no significant or negative impact for the health of the entire system, (for aesthetic reasons only), I usually end up the purge of these error messages in the SQL DB Table. I wonder if anyone else has this problem or clues as to what may be the cause of this?

Here are some of the typical error log file.

[05/06/2015 11:54:01] [Debug]: this exception has been taken:

System.Web.Services.Protocols.SoapException: Unable to complete the connection due to an incorrect user name or password.

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse (SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke (String methodName, Object [] parameters)

at VMware.vSphere.VimService.Login (ManagedObjectReference, String userName, String password, String locale _C)

at DynamicOps.Vrm.Agent.vSphere.VSphereSession.Connect (String username, String password)

at DynamicOps.Vrm.Agent.vSphere.VSphereHypervisorServiceProvider.GetVcenterInstanceUuid (ManagementEndpoint managementEndpoint)

at DynamicOps.Vrm.Agent.vSphere.VSphereAgentService.GetHypervisorData)

at DynamicOps.Vrm.Agent.Core.VRMCoreAgent.SendPingReport)

at DynamicOps.Vrm.Agent.Core.CoreAgentBase.SendPingReportLoop (Object sender, ElapsedEventArgs e)

[05/06/2015 11:54:01] [Error]: <? XML version = "1.0" encoding = "utf-16"? >

< Boolean > false < / Boolean >

This exception has been taken:

System.Web.Services.Protocols.SoapException: Unable to complete the connection due to an incorrect user name or password.

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse (SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke (String methodName, Object [] parameters)

at VMware.vSphere.VimService.Login (ManagedObjectReference, String userName, String password, String locale _C)

at DynamicOps.Vrm.Agent.vSphere.VSphereSession.Connect (String username, String password)

at DynamicOps.Vrm.Agent.vSphere.VSphereHypervisorServiceProvider.GetVcenterInstanceUuid (ManagementEndpoint managementEndpoint)

at DynamicOps.Vrm.Agent.vSphere.VSphereAgentService.GetHypervisorData)

at DynamicOps.Vrm.Agent.Core.VRMCoreAgent.SendPingReport)

at DynamicOps.Vrm.Agent.Core.CoreAgentBase.SendPingReportLoop (Object sender, ElapsedEventArgs e)

Ron thx.

Indeed, it turns out that our network has been unstable with intermittent packet loss and the routing of the shortcomings... The main culprit seems to have been Channeling of Virtual Port (VPC) behaves poorly or badly configured on a physical switch uplink... VPC, in our case, was created to supplement our vSphere Teaming and failover policy settings.

Tags: VMware

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