The Web Acceleration Client error (513) - internal error of the Web acceleration Client has detected an internal error that caused the connection between the accelerometer of the Web

The Web Acceleration Client error (513) - internal error
The Web acceleration Client has detected an internal error that caused the connection between the customer to accelerate Web and server acceleration Web to be broken. A new attempt of the web page may correct the problem.

I get this error at all times when working in the ancestry.com Web site. I have to reload the page on almost every search I do on this Web site. It is the site of the ONLY I get this error message, can run uninterrupted for several hours on other sites and never get this message. I talked to the people at Ancestry.com support and they did 2 recommendations: turn antivirus (did not help) or switch to another web browser. I tried both 11 IE and Chrome Version 31.0.1650.63 m and I have no problem with either of these 2 browsers this error.

Is there a problem with the way Firefox and ancestry.com communicate?

Hello byron.lewis, many site problems can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
Note: This will be you temporarily disconnect all sites, you're connected to.
To clear the cache and cookies to do the following:

  1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

More information can be found in article to clear your cache, history, and other personal information in Firefox .

This solve your problems? Please report to us!

Thank you.

Tags: Firefox

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