The window crashes when I try to download Adobe Flash Player. I tried several times to different windows & have the same problem. Help!
The screen freezes trying to download Adobe Flash Player
Hello
Welcome to the Microsoft answers forum
I suggest to start your computer in safe mode with network and check if the problem occurs.
Follow these steps:
1 restart your computer if it is running
2. tap on the F8 key after that your computer powers initially on
3. Once you see the advance boot option menu you can stop tapping
4. use up/down arrow keys to highlight your selection.
5. Select safe mode with network, and then press ENTER.
6. you should see loading drivers and wait please.
7. you should then be at the Welcome screen.
8 log your computer using an account with administrator privileges.
And try to download in SafeMode with network.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
You can also try to optimize internet Explorer, check this link:
http://support.Microsoft.com/kb/936213
Thank you and best regards,
Azam - Microsoft Support
Tags: Windows
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