The Windows Firewall has stopped working, 0x8007042c error code

The Windows Firewall has stopped working.

See if this helps: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/firewall-will-not-turn-on/57a4cce5-835f-e011-8dfc-68b599b31bf5

Tags: Windows

Similar Questions

  • the Windows Firewall has stopped working

    I tried the system restore to just before it stopped working

    Hi geoffrey,.

    System restore would have been my first suggestion, so that was an excellent choice on your part.  I would try it again maybe a few days earlier just to be safe, he did not start before you really notice or before, it became clear, as it is certainly the simplest answer, but frankly, I doubt that it will be more effective (but who knows - he can come back works perfectly and we are both happy, it was considered).  He also suggested that you know a little about computers, so I can provide instructions that contain everything you need but I will not go into nauseous detail unless you get stuck on a step and then you should post any problem you encounter and I will provide more help.  If you should post, don't forget to answer as many questions and include both the results of the proceedings or reports or copies or screenshots of screen that you can at the same time, so we can work on what to do then if none of this made the turn.

    How do you know if what she has stopped working?  Do you have an error message (if so, what was the full and exact message Word for Word, including all codes)?  You have more than one firewall installed on your system (like that which is part of Norton Internet Security, Comodo, or something else)?  What security programs do you use and that you have installed (all names and versions)?  What version of Windows you are using (for example, 32-bit Vista Business SP2 or other - please be precise otherwise)?  When this occurred and did you a software or a hardware changes (additions, deletions, upgrades or anything like that) since two weeks before the problem (if so, precisely what has been done in as much detail as possible)?

    Do you get this Center security or firewall Windows itself?  If you are using XP, post back with answers given that there is a limit to the options how can I cover without knowing the basic information.  If you use Vista or W7, go to Security Center or action center and check to see if there is a problem with the notification of the firewall or it's on.  If it's not on, it shows the details or links containing information about the problem?  If Yes, go to these links and copy the information and post here, so we can look at.

    Then go into firewall Windows itself (on the left side of the screen) and confirm that there is a problem.  If she too says it is disabled, click on change settings.  Make sure the firewall is turned on - if not turn it on, click on apply and then click OK and confirm that it starts and begins to work.  If it does not start, it provides an error message (If Yes, what is completely and exactly Word for Word with all codes)?  Click Advanced, and verify that all network connections are checked - make if all are not and click OK, then again try to turn on the firewall.

    If this does not work, go to start / Control Panel / Administrative Tools / Services and then highlight the Windows Firewall and click Open.  Click dependencies and go to each of them and make sure they are started and automatic.  Otherwise change it to automatic and start them.  If it is impossible to do, check their dependencies and do the same until you reach the end of the chain of dependence.  Now return to Windows Firewall and make sure that it is set to automatic and started.  Then restart.  When the system returns, return to the service and confirm that the Windows Firewall is started and automatic.

    Now, go into Windows Firewall and again try to launch and see if it lights.  Go to the center of security or Action and check that the firewall is enabled and works.  If so, the problem can be solved.  Just to be sure, restart and check the firewall to ensure that it is on and working.  If so, who should be the one.  But we do not know why it stopped, and if the problem may come back, then we must redouble efforts to find the cause or confirm that there is no problem.  Moreover, if the above did not work and Windows Firewall is still off, here's what you should do in any case.

    Go to start / Control Panel / administrative tools / Event Viewer and look for error messages regarding the Windows Firewall (there will be errors).  Look in system first and then in Applications.  When you find the error or errors, click on it for details, copy these details and display them in your next reply.  Well, they can help us identify the source of the problem and there a fix for it.

    We will check your system and hard disk for corruption files and try to fix it:

    Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

    , Type sfc/scannow go and let it run.  It will scan and try to the difficulty of some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.

    While in the command prompt, type chkdsk /f /r and enter and let it run.  They tried to set itself to run at the next reboot.   Answer Yes and restart to run the program.  It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

    Then, we will confirm this is not caused by a malware any.

    Update and run a full scan with no matter what security software you use, and remove or quarantine everything you find.

    First, try the following programs if you do not, because they can help. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx. This may or may not remove the infections, but will probably not correct the damage caused by them. Even if they or your current AV software seem to work or indicate that you are not infected, you should not completely trust in them and must continue with the recommendations that follow (so it's up to you if you want to try them first, or just ignore all this and get help from an expert you really need as described below).

    Correctly and completely remove these infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I suggest what follows in any case, so that we can start it (you can ignore the methods above if you want it really is the way forward, but it won't hurt to them for trying).

    Please follow these recommendations of JimR1 - MVP compliments:

    You are running Microsoft Security Essentials?

    If Yes: start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and support and select the option for phone, chat or email (options vary depending on the region)

    If you are in North America, you can call 866-727-2338 for a free Microsoft Help for infections of virus and spyware.

    Otherwise:

    You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

    If this does not work, or that they can't help, try one of the compliments of forums-remove malware following PA Bear - MVP:

    I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?Board=10.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://www.dslreports.com/Forum/Cleanup http://www.Bluetack.co.uk/forums/index.php and http://Aumha.net/viewforum.php?f=30

    I hope this helps.  If none of this worked, then after return with answers to ALL the questions above (especially the first paragraph) and the results of all the procedures and the test that you tried in as much detail as possible and with two copies of reports or screenshots (as you prefer).  Without this information, we do not know where to go next without guessing or recommend a more radical proposal that may be required.

    Good luck!

  • Windows Live Mail does not open. Immediately said 'Windows Live Mail has stopped working' no error code.

    original title: Live Mail does not open

    Not everything goes very well for months in fact no problem since I installed that, then all of a sudden Windows Live mail does not open. He's trying, 'Start-up', but then a box will appear which says "Windows Live Mail has stopped working" and then goes on to say that we are looking for a solution, nothing. "A problem with the program to open correctly. Windows will close the program and notify you if a solution is available"then nothing. No code, no help, zero.

    Submit all Live queries on the forum right here:

    Windows Live Solution Center
    http://windowslivehelp.com/

  • Yet once the Windows Explorer has stopped working

    Once again with the recommended updates download. This time it says there is a problem with the photos... .and the installation failed. OK, so nothing should be changed. Incredible. This is thethird time that this happens with the download later. Now I have to find a way to get to the restore, I forgot, and it is impossible via the Control Panel, because this opens an instance of windows Explorer, which immediately stops the work. UGH. It's late, early, I'll go to bed and watch it with a look later. Kathie

    Type rstrui.exe in start - all programs - accessories - Run to start the system
    Restoration.
     
    --
    ..
    --
    "Kathie351" wrote in message news: 053f703f-d3f5-4d2d-80aa-a876a12513dd...
    > Again with the recommended updates download. This time it is said
    > there is a problem with the photos... .and the installation failed. OK so nothing
    > had to be changed. Incredible. This is the third time, that which has
    > happened with the download later. Now I have to find a way to get to
    > the restoration, I forgot, and it is impossible via the Control Panel, because
    > that opens an instance of windows Explorer, which stops immediately
    > working. UGH. It's late, early, I'll go to bed and watch this
    > eyes later fees. Kathie
     
     
  • THE "Windows Explorer has stopped working" and "Windows host process (Rundll32) has stopped working" messages, can't do ANYTHING!

    I looked for answers to this problem, and while some deal with similar aspects, none were completely relevant. Step by step, is what happened:

    I downloaded Haali Matroska Splitter since the first result in Google, open the zipper and it ran, if I even got that far. Since that time I have been see two posts above, constantly. I turned the computer on and it persists as soon as it started. I can't access 'msconfig', or other programs that could help because apparently everything works through Windows Explorer. I'm currently looking 29 Admail without loading boxes "restart Windows" on the laptop in question, while writing this to another. Please help, as I am a complete no-hoper to a compliacted question. I would be grateful you're not assuming that I know anything about technique and describing all the solutions in a progressive manner. Thanks a lot people.

    I used a system restore and everything seems OK. Wish I had known that earlier would have saved a lot of headaches.

  • Skype has stopped working - have error codes

    Skype will not open and I have administrative error events and hope they help to find a solution:

    Name of the failing application: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
    Name of the failed module: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
    Exception code: 0xc0000005
    Offset: 0x00b9342a
    ID of the process failed: 0xf5c
    Start time of application vulnerabilities: 0x01d00804ee3f9f81
    The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Path of the failing module: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report ID: 3bcc5219-73f8-11e4-9bc6-002219f04898

    You have also renamed the folder %appdata%\Skype?

  • Windows Explorer has stopped working - error status Code - c000009c

    Original title: Windows Explorer has stopped working - debilitating Error Message

    On my main account, I keep getting an error message that pops up every 4 to 8 seconds and freeze the rest of the screen. It comes from Microsoft Windows and the error message indicates that Windows Explorer has stopped working the details include:

    Signature of the problem

    Problem event name - InPageError

    Error Status Code - c000009c

    Media Type-00000003 vulnerabilities

    OS version - 6.0.60012.1.0.256.6

    ID of locale - 1033

    Additional information 1-40 d 4

    Information additional 2-4062ad41ec8067256aa4c5e2b56d3c79

    I can't access the internet and my computer through my secondary account - I of course tried closing down and restart a dozen times, I have ensured that all the Windows updates are installed and I am at a loss for what I could do. Any help would be so appreciated, because I'm working on my computer and couldn't since a few days - get desperate!

    Thank you very much!

    Thank you

    Hi Jessicaco,

    Please see the thread with a similar problem and fix possible:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-Explorer-crash-bug-Explorer-has-stopped/06f4ac0c-E486-491e-8861-30903b8791b1

    I hope this helps!

  • _ "Windows Explorer has stopped working" error - HELP Please! __

    I tried pretty much everything I can try in this thread, and nothing seems to work! It is very probably the the most annoying problem that I experienced with windows! I can open all the files and programs it is just that the 'Windows Explorer has stopped working"error appears literally every 5 to 15 seconds!  I click on cancel, and the other appears which says "Windows Explorer restarts" help please, I've never been more ready to give up on windows for good!

    Thank you, Bryan

    Hello

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error code just a constant circle. This has happened for days. I am running windows 7.

    Whenever I try to update, I get the message "windows Explorer has stopped working".  It then seeks a solution, restarts, and immediately stops again. No error, just a constant circle of shutdown and startup code.  This has happened for days.  I am running windows 7.

    I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

    We will cover all the possibilities.

    1. download each of the tools for deletion below, save it to your desktop:

    Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

    IMPORTANT! => Activate the Windows Firewall immediately after the restart.

    IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

    4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

    5. Repeat step #4 for another removal tool.

    Tips:

    -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

    -Online start the problem in Mode safe computer, if necessary, proceed as above.

    -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

    Why you don't need your anti-virus to scan your email
         http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows 7 Pro 64, windows update/Defender/firewall has stopped working. Firewall gives me error 0x6d9. Defender gives me 0 x 80070424.

    Original title: Windows 7 Pro 64, windows update/Defender/firewall has stopped working.

    I have Windows 7 Professional 64 bit installed, after the time of my last updated 31/7, my windows update has stopped working, and no so Windows defender and firewall.  Firewall gives me error 0x6d9. Defender gives me 0 x 80070424.  Update Windows to 7.31 was an update of the Defender, however, windows update will not give me the option to uninstall this update because the Defender has completely disappeared from the prompt that allows you to choose which puts up-to-date to uninstall. Is it possible to manually remove somewhere else?

    I ran SFC/scannow and I WAB32res.dll has been altered, so I copied the file on my windows 7 CD for 64 Professional (from program files/common files) and copied and replace my program.files/common files one.  I restarted the SFC and the same error occurred.  I had 5 errors like this:

    2012-08-03 19:15:59, 000002fb CSI Info [SR] cannot repair the military record [l:24 {12}] "wab32res.dll" Microsoft-Windows-WAB-Core, Version 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 = (9), the Culture neutral, VersionScope is 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch. "

    I also ran Microsoft Safety Scanner Scanner, he finds 16 errors and fixed them (I saved the names), but even after I reset the computer my Windows Update/Defender/firewall STILL does not work!

    Anyone have any ideas? Especially how to fix 'wab32res.dll"maybe that I recorded it in the wrong place?

    I noticed there is one in each 'program folder' folder (program files x 86 and regular for 64 bit).  Is also wab32res.dll somewhere in system32?

    Thank you!

    Hello
     
     
    Method 1: See the following steps:
     
    a. at a command prompt, type the following command and press ENTER:
    takeown /f Path_And_File_Name
    For example, type takeown /f E:\windows\system32\jscript.dll.
    b. type the following command and press ENTER to grant administrators full access to the file:
    ICACLS Path_And_File_Name/grant ADMINISTRATORS: F
    For example, type icacls E:\windows\system32\jscript.dll/grant administrators: F.
    c. type the following command to replace the file with a good copy of the file:
    Copy Path_And_File_Name_Of_Source_File Path_And_File_Name_Of_Destination
    For example, type copy E:\temp\jscript.dll E:\windows\system32\jscript.dll.
     
     
    Method 2: Since all this started after a Windows Update, restore the computer to a date where updates are not installed.
     
    Reference:

    System Restore: frequently asked questions:

    Method 3: After System Restore, windows updates are available again, put the computer into State of startup in minimum mode and then allow Windows Update and see if that helps.
     
    Reference:
     
    A clean boot to test if any element of service or third party application startup is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:

     
    Note: when you're done to diagnose, follow step 7 in the article to start on normal startup.
  • Weird black/window box after commissioning; "Explorer has stopped working". Error messages; Do not click on some things in the start menu; several McAfee icons in the lower sidebar...

    Where oh where can I start?  When I start the computer, my office is always in the background, but there is a pop up looking for black box thing.  There are no long enough for me to read what it says.  Something about system/Windows32 (not full title), then past to something else, even once too fast to read, disappears.  Then a window that says;

    • Online: 223
    • Char: 2
    • Error: 1% is not not valid Win32 SENSITIVITY
    • Code: 0
    • URL: file:///C:/Program%20files/PeoplePC/ISP3700/HTA/station.brt

    There is an option to run a 'this page with a script' or something to that effect.  If I choose Yes or no is not serious.

    Under this window is another

    "Runtime error!"

    Program:C:\ProgramFilesCyberLink\PowerDVDDXL\PDVPDXSrv.exe

    Application has requested the execution in an unusual way.

    On my sidebar on the right low in McAfee Ms red with white background icons, many of them until I sweep (no click) with the cursor.  They will disappear after the scanning, but then return.

    When I click on Explorer or the window will Flash quickly on and outside, or should I get the message "Windows Explorer has stopped working".

    I can get on explore if I disable all add-ons.  But it won't let me check yahoo IND. e-mail messages.

    When I try to go to things in the start menu that look like we can help him, I'll either get the error messages or off quick flashes of a window.  When I went into Control Panel, nothing happens when I click on the icons.

    When I went into the System Configuration. then click on services there are things that say that they are arrested.

    In its responses, please explain things as you explain to a 60 year old grandmother.

    Hello Halima S,.

    Thank you for your response.  I was checking things until I found your answer.  Do not be alerted via hotmail.  Somewhere in my files McAfee "View Log" I found that I was 'ping '.  What is crazy?  In the files for seven times in a row from 09:30-09:34 "SystemGuards have allowed a moment change on your computer."  Should I try to mess with this before that I have use the above tips or try your advice first?

    Ping, means that your mcafee dat files are up-to-date and also it cannot be updated no more. so try to update your antivrius manually by downlading latest mcafee dat files and also try runing mcafee!

    Take a look at this:

    http://community.McAfee.com/message/91863

  • APPCRASH module name btwapi.dll getting the error "Windows Explorer has stopped working... »

    Hello
    In the home edition of Vista 32 IE 8 when I get the "search for files and folders:

    «Windows Explorer has stopped working...» "and in the watch box Details view:

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: Explorer.exe
    Application version: 6.0.6002.18005
    Application timestamp: 49e01da5
    Fault Module name: btwapi.dll
    Fault Module Version: 6.0.1.5500
    Timestamp of Module error: 46df031a
    Exception code: c0000005
    Exception offset: b 0004, 091
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional information 1: fd00
    More information 2: ea6f5fe8924aaa756324d57f87834160
    Additional information 3: fd00
    Additional information 4: ea6f5fe8924aaa756324d57f87834160

    I hope you can help me on this...
    Thanks a lot guys.

    Hi PaulMazor,

    Well first of all, btwapi.dll is a process no system developed by Bluetooth. If you go on your computer, try to disable Bluetooth by going to network and Internet or however your wireless interface is configured on your computer. If you don't have Bluetooth on your computer, try to uninstall it. go to start > Control Panel > programs > uninstall programs > scroll down and uninstall. My last suggesting opens upward, the Windows Task Manager (press ctrl + alt + delete and release). Go to processes and disable the application there. Other that that, I can't help you any further.
    Good luck
    DJ
  • Error "Windows explore has stopped working" when you open the file in my documents

    Original title: opening a file in the folder my documents

    Whenever I try to open a file in my documents folder, specifically a CV that I downloaded on a construction site. I get a message that windows Explorer has stopped working?

    Hi dalintn,

    1. What is the file format of the document?

    2. are you able to open documents from other locations?

    3. did you of recent changes on the computer?

    Check if the similar problem persists when you access the document from any other location on the computer.

    Method 1

    This error message can occur if there is some system files corrupted on your computer. I suggest that you run a SFC scan, which would be a system file corrupt on the computer search and replace.

    The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

    For more information please visit the link below.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 2

    If the previous step fails then I would suggest that you do clean boot and check.

    To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

     

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Explorer has stopped working error - I can't right click a folder on the desktop.

    This is my brother's computer, and they do not arrive in his account, only mine.  I have administrator rights, but it seems not to matter. This problem occurs only occasionally.  For example, I can right click on this text, copy it, then paste it.  However, if I go to the desktop and try right click on a folder to rename it, I get the error.  The error indicates that Windows Explorer has stopped working, when it says that it restarts, then the Office updates really quick. None of what I found in the forums have worked again this is why I started a new thread.  I think it might be a problem with the registry, then someone can please help me quickly find a solution?

    Note: I can not run as administrator command prompt because I can't right click, so I can't run sfc/scannow.

    We are volunteers here for the most part.

    It's a shame that we don't know anything about the distressed system but it was MS Answers owners have chosen to implement this community - do not ask basic system information when a new question is asked that make problems a lot time and frustrating.

    But now they way they choose to turn things around here.

    Maybe this will help you with your system of unspecified of brand and model with the release of unspecified Windows and Service Pack and unspecified install antivirus/antimalware:

    When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

    Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

    Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

    If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

    If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

    First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

    Download ShellExView here to see what Explorer extensions you have loaded:
    http://www.NirSoft.NET/utils/shexview.html

    ShellExView does not install anything on your computer, simply of runs and displays.

    After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display.
    Choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

    Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

    Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

    If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

    You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

    You can Google something like:

    Windows Explorer crash

    You must complete your suspect on behalf of adds on.

    See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

    I'm not a defender of trial and error, but I can't think of another way to do...

    Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

    If you recognize all the extensions that have been added or recently downloaded, start with these first.

    Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

    Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

    You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

    If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

    When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

    The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

    I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

    If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

    If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

  • When right click on a folder, get the error message saying "Windows explorer has stop working.

    original title: Win 7

    Hi guys

    I have srs problem on my windows, I use win 7 ultimate x 64 and whenever I right click on my files, I will revive an error that says 'Windows explorer stop workin' and I have 3 option 'Search soultion' which do not and "Restart the Program", I always need to select it, and then win explore it will restart itself and also close all folders and programs, etc. "Debug".

    Please tell me what can I do to fix this bug

    Thanks for your time

    Hi hind Roselyne.

    Please see the next with a similar problem and possible, especially the SpiritX MS MVPthread:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working-Windows-7-64/62494d49-fcf4-493e-a2a2-bc5e5ee7b65f

    I hope this helps!

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