The Windows Installer Cache is missing

For awhile, I was unable to install any program who need Windows Installer. It seems that I do not have a folder for the Windows Installer cache. I looked carefully in c:\windows for the "Installer" folder, but it does not exist.

A 'repair installation ' using a disk upgrade would solve this problem or should I completely reinstall Windows?

Thank you!

Hello

Thank you for the Microsoft Community approach. I understand that you are facing problems with Windows Installer. I will certainly help the question of fixing.

I suggest you perform the steps in troubleshooting of these links and then check if it solves the problem.

Solve problems with programs that cannot be installed or uninstalled

How to solve problems when you install or uninstall programs on a Windows computer

I hope that helps you fix the problem. If the problem persists, we after return. We would be happy to help you.

Tags: Windows

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    2011-01-07 10:36:08, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xdffd9c)
    2011-01-07 10:36:08, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 10:36:08, info CSI CSI 4127992 (0x003efcf8) store initialized 00000005
    2011-01-07 10:36:08, CBS Session info: initialized 30125654:2986643887.
    2011-01-07 10:36:08, CBS information value missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 10:36:08, CBS Session info: 30125654:2986643887 finalized.  Reboot required: no
    2011-01-07 10:46:08 info CBS trap: package store indicates there is no element to clean, to jump.
    2011-01-07 13:30:13, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 13:30:13, called CSI Info 00000001@2011/1/7:13:30:13.231 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5b588a50 @0x5e78854e @0x5e7663a1 @0 x 81392 @0x81ed4 @0x817cb)
    2011-01-07 13:30:13, called CSI Info 00000002@2011/1/7:13:30:13.247 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5b588a50 @0x5e7be7b6 @0x5e7a0f93 @0 x 81392 @0x81ed4 @0x817cb)
    2011-01-07 13:30:13, called CSI Info 00000003@2011/1/7:13:30:13.248 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5b588a50 @0x6ec51a0d @0x6ec51794 @0x8360b @0x82be3 @0x817cb)
    2011-01-07 13:30:13, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-01-07 13:30:13, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x27fd48)
    2011-01-07 13:30:13, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 13:30:13, info CSI CSI 3144952 (0x002ffcf8) store initialized 00000005
    2011-01-07 13:30:13, CBS Session info: initialized 30125679:57964016.
    2011-01-07 13:30:13, CBS information value missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 13:30:13, CBS Session info: 30125679:57964016 finalized.  Reboot required: no
    2011-01-07 13:31:50, CBS Session info: initialized 30125679:1030474016.
    2011-01-07 13:31:50, value of information CBS missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 13:31:50, CBS Session info: 30125679:1030474016 finalized.  Reboot required: no
    2011-01-07 13:40:13, info CBS trap: package store indicates there is no element to clean, to jump.
    2011-01-07 15:35:18, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 15:35:18, called CSI Info 00000001@2011/1/7:15:35:18.685 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x6d6f8a50 @0x6dc1854e @0x6dbf63a1 @0x8c1392 @0x8c1ed4 @0x8c17cb)
    2011-01-07 15:35:18, called CSI Info 00000002@2011/1/7:15:35:18.700 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x6d6f8a50 @0x6dc4e7b6 @0x6dc30f93 @0x8c1392 @0x8c1ed4 @0x8c17cb)
    2011-01-07 15:35:18, called CSI Info 00000003@2011/1/7:15:35:18.716 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x6d6f8a50 @0x6e801a0d @0x6e801794 @0x8c360b @0x8c2be3 @0x8c17cb)
    2011-01-07 15:35:18, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-01-07 15:35:18, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x163f86c)
    2011-01-07 15:35:18, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 15:35:18, info CSI CSI 2948344 (0x002cfcf8) store initialized 00000005
    2011-01-07 15:35:18, CBS Session info: initialized 30125696:2098239480.
    2011-01-07 15:35:18, value of information CBS missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 15:35:18, CBS Session info: 30125696:2098239480 finalized.  Reboot required: no
    2011-01-07 15:47:32, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 15:47:32, called CSI Info 00000001@2011/1/7:15:47:32.419 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x660a8a50 @0x66bd854e @0x66bb63a1 @0xc11392 @0xc11ed4 @0xc117cb)
    2011-01-07 15:47:32, called CSI Info 00000002@2011/1/7:15:47:32.435 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x660a8a50 @0x66c0e7b6 @0x66bf0f93 @0xc11392 @0xc11ed4 @0xc117cb)
    2011-01-07 15:47:32, called CSI Info 00000003@2011/1/7:15:47:32.435 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x660a8a50 @0x69bb1a0d @0x69bb1794 @0xc1360b @0xc12be3 @0xc117cb)
    2011-01-07 15:47:32, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-01-07 15:47:32, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x1d8fc00)
    2011-01-07 15:47:32, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 15:47:32, info CSI CSI 3276024 (0x0031fcf8) store initialized 00000005
    2011-01-07 15:47:32, CBS Session info: initialized 30125698:845649157.
    2011-01-07 15:47:32, CBS information value missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 15:47:32, CBS Session info: 30125698:845649157 finalized.  Reboot required: no
    2011-01-07 15:53:51, CBS Session info: initialized 30125699:340581861.
    2011-01-07 15:53:51, CBS Session info: 30125699:340581861 finalized.  Reboot required: no
    2011-01-07 16:19:29, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 16:19:29, called CSI Info 00000001@2011/1/7:16:19:29.963 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5d808a50 @0x6379854e @0x637763a1 @0 x 271392 @0x271ed4 @0x2717cb)
    2011-01-07 16:19:29, called CSI Info 00000002@2011/1/7:16:19:29.975 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5d808a50 @0x637ce7b6 @0x637b0f93 @0 x 271392 @0x271ed4 @0x2717cb)
    2011-01-07 16:19:29, called CSI Info 00000003@2011/1/7:16:19:29.977 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5d808a50 @0x660b1a0d @0x660b1794 @0x27360b @0x272be3 @0x2717cb)
    2011-01-07 16:19:29, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-01-07 16:19:29, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xadff0c)
    2011-01-07 16:19:29, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 16:19:30, info CSI CSI 3800312 (0x0039fcf8) store initialized 00000005
    2011-01-07 16:19:30, CBS briefing: initialized 30125702:2841183518.
    2011-01-07 16:19:30, CBS information value missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 16:19:30, CBS information session: 30125702:2841183518 finalized.  Reboot required: no
    2011-01-07 16:19:45, CBS briefing: initialized 30125702:2993165518.
    2011-01-07 16:19:45, CBS information session: 30125702:2993165518 finalized.  Reboot required: no
    2011-01-07 17:22:39, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 17:22:39, called CSI Info 00000001@2011/1/7:17:22:39.619 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5f388a50 @0x5ff6854e @0x5ff463a1 @0xf1392 @0xf1ed4 @0xf17cb)
    2011-01-07 17:22:39, called CSI Info 00000002@2011/1/7:17:22:39.630 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5f388a50 @0x5ff9e7b6 @0x5ff80f93 @0xf1392 @0xf1ed4 @0xf17cb)
    2011-01-07 17:22:39, called CSI Info 00000003@2011/1/7:17:22:39.632 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x5f388a50 @0x69ed1a0d @0x69ed1794 @0xf360b @0xf2be3 @0xf17cb)
    2011-01-07 17:22:39, info CBS NonStart: check to ensure the treatment of start-up was not necessary.
    2011-01-07 17:22:39, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x1d3f8b4)
    2011-01-07 17:22:39, info CBS NonStart: success, start, treatment not required, as expected.
    2011-01-07 17:22:39, info CSI CSI 3013880 (0x002dfcf8) store initialized 00000005
    2011-01-07 17:22:39, info Session CBS: initialized 30125711:2082959857.
    2011-01-07 17:22:39, value of information CBS missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 17:22:39, info Session CBS: 30125711:2082959857 finalized.  Reboot required: no
    2011-01-07 17:32:39, info CBS trap: package store indicates there is no element to clean, to jump.
    2011-01-07 22:22:46, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2011-01-07 22:22:46, called CSI Info 00000001@2011/1/7:22:22:46.233 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x63d38a50 @0x70b5854e @0x70b363a1 @0xf1392 @0xf1ed4 @0xf17cb)
    2011-01-07 22:22:46, called CSI Info 00000002@2011/1/7:22:22:46.245 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x63d38a50 @0x70b8e7b6 @0x70b70f93 @0xf1392 @0xf1ed4 @0xf17cb)
    2011-01-07 22:22:46, called CSI Info 00000003@2011/1/7:22:22:46.247 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x63d38a50 @0x74951a0d @0 x 74951794 @0xf360b @0xf2be3 @0xf17cb)
    2011-01-07 22:22:46, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-01-07 22:22:46, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x8efa34)
    2011-01-07 22:22:46, CBS NonStart info: success, start, treatment not required, as expected.
    2011-01-07 22:22:46, info CSI CSI 1441016 (0x0015fcf8) store initialized 00000005
    2011-01-07 22:22:46, CBS Session info: initialized 30125753:1760342112.
    2011-01-07 22:22:46, CBS information value missing current state for the packet: Package_for_KB2436673 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, recalculate
    2011-01-07 22:22:46, CBS Session info: 30125753:1760342112 finalized.  Reboot required: no
    2011-01-07 22:32:46 info CBS trap: package store indicates there is no element to clean, to jump.

    Hello

    The problem may occur if the installer of Windows service is not started or it is damaged, you can follow the methods below and try to resolve the issue.

    Method 1:

    Follow the instructions below to start the Windows service install.

    1. click on start.

    2. type services.msc and press ENTER.

    3. Locate the installer of Windows.

    4. make a right click on it and start the service.

    5. change the auto type of properties.

    Check whether the problem is resolved.

    Method 2:

    You can also try saving the installer of Windows and check if that helps resolve the issue

    http://support.Microsoft.com/kb/319624

    Method 3:

    If the methods above don't work then you can try to download and install Windows Installer 4.5 from the link below.

    Windows Installer 4.5 is available

    http://support.Microsoft.com/default.aspx/KB/942288

    Hope that helps!

  • Could not access the Windows Installer service

    I am tring to install .NET Framework 2.0 and windows gives me an error saying that my Windows service install could not be accessed

    I'm tring to appear on an error message received when I tried to download .NET Framework 2.0 it says could not access windows service install and I need this program to the someone can help?

    Hello
    1. are you able to install other programs?

    This problem may occur if one of the following conditions is true:
    1. the Windows Installer files that are on your drive hard are missing or are damaged.
    2. you install or remove a program that uses the package file to install software for the Microsoft install (MSI) Windows (.msi).
     
    To resolve this problem, use the following methods.
    Method 1: Reregister Windows install.
    1. Click Start, type cmd, right-click on cmd, and then click Run as administrator.
    2. at the command prompt type msiexec /unreg and then press ENTER.
    3. at the prompt, type msiexec/regserver, and then press ENTER.
     
    Method 2: Disable the .NET Framework 3.0 before installing .NET Framework 2.0
    Microsoft .NET Framework 3.0 is the default version built into Windows Vista. We recommend that you first cross check if it is enabled in the Windows features turn on or off. To do this, try the following steps.
    1. click on start, type optionalfeatures and press to enter.
    2. in the verification of the list if .NET Framework 3.0 is enabled or disabled. If it is enabled, disable it and restart the computer.
    3. install .NET Framework 2.0 and check the result.
     
    Method 3: Install the latest .NET Framework.
    1. visit the following Web site and download the latest version and install it.
    http://go.Microsoft.com/fwlink/?LinkId=120486
     
    For more information, see this link: http://support.microsoft.com/kb/942288
     
    NOTE: Don't forget to follow method 2 to activate the .NET Framework.
     
    I hope this helps.
     
    Kind regards
    Syed
    Answers from Microsoft supports the engineer.

  • I try to install or uninstall programs, but a message appears and says "the Windows Installer service is not to be accessible" GOLD that the system administrator has set policies to prevent this installation

    Several times I tried to install itunes but a message pops up saying

    • Windows install is not properly installed and

    I also try to uninstall programs and whenever it says the system administrator has set policies to prevent this installation, but I've changed my settings so that I can be the administrator

    • the windows service install could not be accessed
    Hello
     
    You may encounter this error message when the Windows Installer files on the system are missing or damaged.
    You can resolve the error by using the methods mentioned below:
     
    Method 1: Start the Windows Installer service
     
    a. Click Start, type "Services.msc" and press {ENTER}
    b. double-click Windows Installer
    c. the value of the Windows Installer Manual startup type
    d. Click Start to start the service. Note the error message, if any.
    e. click OK.
     
    Method 2: Unsubscribe and re - register the Windows Installer
     
    a. Click Start, click Run, type "MSIEXEC /Unregister." and then click OK. Even if you do it right, it may seem that nothing is happening.
    b. Click Start, run, type "MSIEXEC/REGSERVER" and then click OK. Even if you do it right, it may seem that nothing happens, or you can briefly see an hourglass.
    After you run this command, the operation is complete.
    c. try your application based on Windows Installer again.
     
    Method 3: Scan SFC
     
    Perform a scan of the SFC to check if this is related to the missing or corrupt file system.
     
    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
    http://support.Microsoft.com/kb/929833
     
    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • My computer will display the BIOS boot screen then do nothing yet, I insert the Windows installation disc. What should I do with it?

    My computer will display the BIOS boot screen then do nothing yet, I insert the Windows installation disc and I press F11, 12 > no response, F10 > BIOS Setup. What should I do with it?

    Brand: HP
    Type: laptop
    Model No.: Pavilion zt3000
    512 MB DDR1 RAM
    Thank you very much!

    Hi Dominic,

    Are you able to get into BIOS to make changes?

    If so, you can try to reset the default settings of the BIOS and check.

    NOTE: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

    You can also try to remove all external usb devices that can be connected to the system and start-up and see if the system boots.

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