The Windows media player 11 does not work

How can I uninstall and then reinstall Windows Media Player 11?

Note: The Panel remains preventing a unistall or rollback to Media Player 10. Also, if I try to open it, Media player 11 opens then closes almost instantaneously. Any ideas?



1. what happens when you try to uninstall windows media player 11? You receive an error message? If so, then post back the exact error message.
2. don't you make changes on the computer before this problem?

Step 1: Try the fix tool in the following article and verify.

Solve the problems of Windows Media Player video and other media or library

Step 2: Check if you are able to open the windows media player in the clean boot state.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

How to configure Windows XP to start in a "clean boot" State

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
1. click on start and then click Run.
2. type msconfig and click OK.

The System Configuration Utility dialog box appears.

3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.

Tags: Windows

Similar Questions

  • The Windows media player 11 does not work correctly

    My windows media player 11 does not work properly

    whenever I go to open a video with it, it appears on the taskbar, you can here the sound, but the player himself does not appear on the destop

    I tried to reinstall the drive, and I get the same thing.

    If I go to roll back the player, add remove programs say it has been restored, but the media runtime in Add Remove programs won't disappear because it says that windows media player 11 is always there.


    Hello rockys_rod,

    To fix it, simply remove your old library files. Then have Windows Media Player find your new files. It will not destroy your music files.

    How to get WMP to re - index your music:

    1. close Microsoft Media Player.
    2. click on Start and then run
    3. in the box, type the following:
    [list] %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player

    4. click on OK and a folder containing your library files will be displayed
    5. delete all files ending with .wmdb
    6. open Microsoft Media Player
    7. press F3
    8. Select the addresses of your music files
    9 WMP will re-index your music.

    If this does not help, try the FixIt in the article below:
    KB Article ID: 947541 -Windows Media Player stops responding after you install a third-party product that registers its own version of the Wmp.dll file

    Please reply back and let us know if this can help.


    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • the Windows media player 12 does not convert to mp3 when synchronizing files

    I am using windows 7 ultimate x 64. The Windows media player 12 does not convert to mp3 when syncing library on my mp3 device files. But when I use windows vista with windows Media Player 11 it automatically convert. I missed something in windows media 12? or Windows media 12 does not have this feature?

    Thank you.

    Welcome to the Microsoft Answers site!

    Follow these steps and see if it's what you wanted;

    Configure a limit of Bitrate MP3

    1. in Windows Media Player 12, click on the menu to organize, and then click Options and select the tab plug-in.

    2. in the categorylist, select background.

    3. in the backgroundlist, select MGTEK dopisp and click on Properties.

    4. on the Conversiontab, check the MP3 from re - encode that exceed a limit of flowand choose an encoding rate and the rate limit.

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Media Player 12 does not work after you choose the initial settings

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    My post was actually in response to JRTLOVER:

    Why we cannot uninstall and reinstall from the CD just Media Player... or is there a way to fix this?

    I have seen that it was already proposed earlier in this topic, my apologies.

    Regarding your problem, have you tried to launch directly executable WMP? To do this, click Start, type wmplayer.exe in the search box and press ENTER.

    You should also check if WMP is already running: start the task (Ctrl + Alt + Delete) Manager, look for one or more elements called wmplayer.exe on the process tab, select each item and then click end process , then try to start WMP again.

    Tim Baets

  • Component security update windows media player button does not work.

    I tried to upgrade the safety component of windows media player when you place a digital copy of a movie, but does not have the button "upgrade". He sent me to this site: is there a way I can spend?


    1 did you change on your computer?

    2. what web browser do you use?

    I suggest you to follow the links and check out them.

    Method 1:

    Step 1:

    Try to use only Internet Explorer.

    Step 2:

    Right click on Internet explore and run it as an administrator.

    Step 3:

    You can try to reset the DRM store on the computer and check if that helps you solve the problem. To do this, follow these steps:

    a. Locate the DRM folder on the hard disk, and then rename the folder to DRMbackup DRM.
    Note By default, this folder is located in the following location in Windows 7: %SystemDrive%\ProgramData\Microsoft\Windows\DRM

    b. visit the following Microsoft Web site: (

    c. follow the instructions on the website to update the safety component of Windows Media Player. This procedure allows you to obtain new licenses for media content. You can also reset licenses for purchased content so that you can play that content on a computer.
    Note on a Windows 7 computer, you must run Internet Explorer as an administrator before update you the safety component of Windows Media Player. To do this, follow these steps:
    a. Click Start and then click all programs.
    b. right-click Internet Explorer, and then click Run as administrator.
    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

    Also, you can access the link below for more information about how to reset the DRM in Windows.

    Method 2:

    When you try to use Windows Media Player 11 to play a digital camera digital rights management (DRM) - multimedia file protected, the media can not play

    WARNING This procedure affects all media files on the computer that use Windows Media DRM technology. The effect of this procedure is not limited to media files that you have obtained from the Zune Marketplace. If you follow this procedure, content licenses for all multimedia files protected on the hard disk are deleted. Other providers, such as Napster, Netflix, MSN Music, and Wal-Mart, may have mechanisms for restoring licenses. If you have content from other providers, consider strategies to restore appropriate license before continuing.

  • The product key for the Windows Media Center 8 does not work!

    I tried 3 or 4 times to use the product key for the Windows Media Center 8, that you sent. But it keeps saying "this key will not work. Check it or use a different key. "I tried too communicate with someone who could help me and now I am very displeased with Windows. I tried several times.

    You are running Windows 8 or Windows 8 Pro? Media Center requires that you run Windows 8 Pro and your installation must be enabled.

    Add the feature does not

    To work around this problem, disable the Nalpeiron Licensing Service until you try to install the feature. To do this, follow these steps:1.Swipe from the right edge of the screen, and then click search. Or, if you use a mouse, point to the corner bottom right of the screen, then click on search.

    2. type services.msc, and then press or click on Services in the results of research.

    3. press on or double-click Nalpeiron Licensing Service or NLS.

    4 tap or startup type-click and select disabled.

    5. press or click OK.

    6. restart the computer.

    7 install the feature and then restart the computer.

    8. Repeat step 1 to step 3, and then change the startup type for the licensing of Nalpeiron or NLS on automatic Service.

    9. click OK and restart the computer.

    The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

  • Windows 7 Windows Media Player 12 does not update the library when I add an item to the library - please help!

    Windows 7 Windows Media Player 12 does not update the library when I add an item to the library, also, when I delete a file from the folder that contains the media player does not remove it from the library. Can you help me please?


    For the question, you can also view the following link for more information:

    You cannot view, add, or delete items in the library of Windows Media Player 11

    The steps are also applicable for Windows Media Player 12.

    Thank you

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How can I switch to Media Player 10 as Media Player 11 does not work?

    How can I return to Windows Media Player 10 without losing the library? Media Player 11 does not work after update.  Drivers check out OK, can hear sound on the computer updates have been made and Mr. opportunity fix... no help. Please advise! TX,

    There are three things you can do.

    * Stick with WMP11, re - download the file and re-install on top of himself. Who can fix whatever your problem.

    Control Panel > Add Remove Programs > WMP11 and you'll be with WMP10-findyourself.

    * Re-post explaining what your problem and giving messages of error you may have seen, update you talking about and what file types it will not play.

    See you soon,.


  • 1: 0x80042318__2 system restore error: Windows Media Player 11 will not work open__3: Internet Explorer 8 crashes when opening.

    I have these three questions of program after reinstallation of Windows Vista and tried (mostly unsuccessful) using Windows Easy Transfer to move and reinstall my programs and files. My computer had some problems before start, (it would be almost always gives me the blue screen at startup and go into Startup Repair). The Startup Repair wouldn't fix anything and just lose about 20 minutes of my time. Finally, he wouldn't even load at all and the Startup Repair did not help so I decided to reinstall Windows Vista. It worked perfectly until what stupidly, I decided to try and use Windows easy transfer if everything goes well "to" my programs this new copy of Windows Vista.

    So now my questions are: Windows Media Player 11 does not open. I don't see a thumbnails of videos that would open with Windows Vista either. Oddly, although I can use Windows Media Center very well. I also installed Quicktime player and it seems to work perfectly.
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    Second: I can't create restore points at all. Once I try, I get this error message:
    "The restore point could not be created for the following reason:
    An error was detected in the copy Service VSS (Volume Shadow). The problem occurred while trying to connect with the VSS writers. Please check the event system service and the VSS service are running and look for errors related to event logs. (Ox80042318) Please try again. »

    Finally, for some reason any after the transfer, eventually after Internet Explorer automatically updated it will completely freeze when I open it. This is for me the prompt to open the session previously was crushed, and if I try that or close the dialog to open just the home page, it will freeze completely, even the blue circle next to the name of the tab to load.
    Fortunately, I have Firefox and Google Chrome installed, both work very well.

    Any help is greatly appreciated. I'm not entirely fretting on IE8 and WMP 11 but I feel really that less stressed if I know that I have a System Restore Point in case my previous numbers start to happen again.

    Here are my system specs, in case that dans le cas ou c' est is somehow useful.

    Dell Studio 1535 laptop
    Windows Vista Home Premium 32 bit
    Service Pack 2 recently reinstalled
    Intel Core 2 Duo 4 Ghz processor
    3 GB Ram
    4.0 Windows Experience Index/Rating

    Big thanks in advance to anyone who can give a glimmer of assistance. I tried searching on these issues online and found no help. My next step is the Dell technical support (.. don't looking forward not to y).

    Do you have these problems if you for testing purposes create a new user?

    Other things you can try after trying the suggestions "Sreenkanth T" is to run the ChkDsk program.

    Try running ChkDsk to check your drive for errors. Right click on your drive icon / properties / tools / error checking.  Try first by checking do not each box (that it will run in read-only mode) to see if it reports any problems file or hard drive.  If so, restart it by checking both boxes and restart to allow him to attempt to fix any problems found

    Windows Easy Transfer moves not installed third-party programs on the whole, he does that move their settings, your files and settings Windows.

    As you have just reinstalled Vista, where were your old programs and files (on which machine) when you used Windows Easy Transfer, you still have access to them?

    You have to maybe do the reinstall once more but forget your settings and just manually copy all of your data?  This way you will give you restart with no old parameters of any other machine?

    You can also consult the third-party program (costs a little money), but he can move everything, including the programs installed.


  • My copy of windows media player 11 does not play video.

    My copy of windows media player 11 does not play video. When you try to play the video (usually an avi file) I get audio and visualization. I tried to uninstall and install new, but does not. I chose also to all types of files media player by default but video still does not play.

    An avi file is simply a container that may have different types of files in it for video and audio.

    You probably don't have the correct Codec to play the video.

    Either download a codec pack such as K-lite or download a little program called G-spot, open it and drag your avi file in the center of the small window of G-spot.

    It will then tell you what Codec uses the avi file. You can then Google that particulat Codec, download and install it.

    See you soon,.


  • When I copy a CD in Windows Media Player 11 does not apply media information.

    With the XP sp3 operating system, I rip the CD purchased and Windows Media Player 11 does not apply media information. Either he gives and error saying that it cannot be done because I am not connected to the internet while I'm connected, or it can recognize my internet connection, but I have to do a manual search and manually apply the name of each track, even if they are present and order under each line I have to click to match the name of the correct track.

    It's so frustrating to have to fight manually for applied information on the media which is clearly presented, and after all, album art that shows correctly in the finder info media constantly refuses to fill in the library and I have to go to a separate Web site and copy and paste it in. Yes, he found elsewhere on the internet, with the help of the connection which was present all along!

    It's crazy, the info is already there! And why do I go online in any case the info is in the CD? This doesn't seem to be a problem with the previous players. Please provide a fix for this useless, frustrating dinosaur, waste of time, a process!

    Have you tried to delete temporary Internet files and the Cookies in Internet Explorer?

    If you temporarily disable your firewall software, which helps? This could be a third-party firewall, like Symantec, or the built-in Windows Firewall.

  • Why not Windows Media Player 11 does not recognize w4a files in the library list more.

    I have Windows XP Pro (SP3) with Windows Media Player 11. I had a virus wipe my hard drive (everything has been updated) and after reinstalling and updating everything, it no longer recognizes the w4a files, but it automatically plays them the OMP 11 if I click on the file in Windows Explorer.

    Before the accident, all the files on my computer w4a was included in the library. Now the entire albums, as well as individual songs are missing. In fact, now NO w4a file is listed. So my question is, why does Windows Media Player 11 recognize the w4a files?



    Method 1: I suggest you try the steps from the link below and check if it helps.

    a. close Windows Media Player.
    b. find the file of database on the computer that contains the entries of your library. In general, the library database file (CurrentDatabase_219.wmdb) is located in the following directory:
    (Drive :) Users/xxx(the user name)/Appdata/local/Microsoft/Media Player
    c. right click on the file and then click Rename.
    d. rename the file by changing its file .bak extension.
    e. start the player. When you do so, a new database of library file is created.
    f. press F3 on your keyboard to open the add to Library dialog box search for computers.
    g. click the Browse button to search for a folder on your computer that contains digital media files. Specify the location of the folder in the box look in.
    h. click on the search button.
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    Method 2:
    You may need to rebuild the database of Windows Media Player.
    Here's how:
    To resolve this problem, delete the Windows Media Player database. To do this, follow these steps:
    a. exit Windows Media Player.
    b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.
    c. Select all files in the folder and then click on Delete on the file menu.
       Note: You don't have to remove the folders that are in this folder.
    d. restart Windows Media Player.
    Note: Windows Media Player automatically rebuilds the database.

    Hope this information is useful.

  • A video shows the 'windows media player 2 has stopped working ". How can I fix it?

    When I click on the icon to play a video, "windows media player 2 has stopped working" is the only thing that appears. How can I fix it?
    I have to go into the program to find the video. I didn't know that there was a Media Player 2. Would it not be better to download another drive to use? If so which do you recommend?

    Hi Dave,.

    1. What is the format of the video you are trying to play?

    2 are you facing this problem only with a particular video file?

    3. have you made changes to your computer recently?

    I suggest to follow the link and run Microsoft fix - it and check if that helps.

    Playing video files crashes or blocking Internet Explorer - Windows

    I hope this helps.

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    My windows XP SP2, the windows media player 11 not to rip CD audio discs. My windows media player 11 on my computer Vista SP 2 was able to rip an audio CD disc, but now it not to rip CD audio discs. The type of CD that I'm tearing on my Windows media player 11 is the one who plays on the stereo and a CD player.  What is the solution? Help.

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    It is possible that your optical drive requires maintenance or replacement.

    In addition, the following links may be worth a visit:

    (314060) your CD or DVD drive is missing
    or is not recognized by Windows or other programs
    (Windows XP / Vista / 7 / 8)

    (925718) you cannot view, add, or delete items in the library
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    Can't rip a CD in Windows Media 11-Vista Home Premium

    Good luck...

  • Windows Media Player 12 does not all songs.

    Hey, guys!

    I have a little problem. I have a total of 4 700 songs on my computer. The Windows media player 12, however, only we add 1 230 my library. I just had to launch a song directly from Windows Explorer, because it is not present in the Media Player Library. This song is located in the My Music folder, which is supposed to be identifiable my Media Player. It is also in the music library of Win7, but not in the Media Player library... Any suggestions?

    Thank you


    m00cher, try the following steps to reset the media library:

    -Restart the PC.
    -Go to start - run, type services.msc and press ENTER. In Services, locate the Windows Media Player Network Sharing Service . If its status is started , double-click the service, and then click stop .
    -Click Start, type %LOCALAPPDATA%\Microsoft in the search field and press ENTER. This folder opens in Windows Explorer.
    -In this folder, rename the folder Media Player as Old Media Player . If you do not see the folder, then it is probably hidden. Set Explorer to view the hidden files and folders and show protected system files.
    -Launch WMP, your library will have been reset and will be rebuilt. Check if the problem persists.

    Who help me?

    Tim Baets

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