the Windows media player 12 will not play 3gp (from mobile phone) with sound files

I have windows 7 media player 12 and when the videos are downloaded from phone video shows but with no sound. Have all the updates so far I know. Turn windows media player

12.0.7600.16415

Hi vett82ce, 

You will need a codec to play the video file. A codec is a software to compress or decompress a digital media file, such as a song or a video. Windows Media Player and other programs use the codec to play and create digital media files.

You can check the link to see the guidelines on the issue below:

http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

You can use the link provided below and check if you get the necessary codec to download depending on the type of file, you try to play.
http://www.Microsoft.com/downloads/en/default.aspx

You can also use your favorite search engine to download and install a codec based on the file type, you must use.

NOTE- Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Kind regards

Gaurav Prakash - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • The Windows media player 12 will not play 40% of my library

    He will not play about 40 percent of my library and even custom show new downloads. How to obtain as new again.can it be restarted etc.

    Original title: the Windows media player 12 is damn wrong. Need help.

    Hello

    1. have there been recent changes to the computer before the show?

    I suggest to follow the steps provided and check if it helps.

    Method 1: Try to run the troubleshooting Windows Media Player settings Troubleshooter:

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

    Method 2: Troubleshooting to launch Windows Media Player library.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

     

    Method 3: If the problem persists then clear database of Windows Media Player. To do this, follow these steps:

    a. exit Windows Media Player.

    b. for Windows 7: click Start, run, %LOCALAPPDATA%\Microsoft\Media Player and then click on OK.

    c. Select all files in the folder, and then click delete on the file menu.

    Note: You don't have to remove the folders that are in this folder.

    d. restart Windows Media Player.

    Note Windows Media Player automatically rebuilds the database.

     

    Method 4: If the problem persists, try to disable and enable Media Player and check.

    Step 1: turn off Windows Media Player:
    a. go initially and in search type 'Turn Windows has or not'.
    b. click on "Turn Windows features on or off".
    c. find multimedia and uncheck Windows Media Player.
    d. restart the computer.
     
    Step 2: Enable the Windows Media Player:
    a. go initially and in search type 'Turn Windows has or not'.
    b. click on "Turn Windows features on or off".
    c. find the multimedia functions and place a check mark in front of the Windows Media Player.
    d. restart the computer.

    For more information, see the article:

    http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

    Hope this information is useful.

  • Windows Media Player 11 will not play video

    Windows Media Player 11 will not play DVD-video or video files from a SD card.  I tried several update codec options, but none were successful, including the option offered by Microsoft (http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en).  Windows tells me that a more recent update has been installed and refuses to go forward.

    Hi RonMcCulloch,

    ·         You receive an error message or error code?

    ·         What is the type of file you are trying to play?

    ·         The DVD I get recognized by the computer?

    ·         Did you do changes on the computer before the show?

    In the meantime, you can try to reduce hardware acceleration, and see if it resolves the problem. (Only if your video card supports hardware acceleration)

    a. open the screen resolution by clicking on the Start button, click Control Panel, and then under appearance and personalization, click adjust screen resolution.

    b. click on settings Advanced , the Troubleshooting tab and then click change settings.

    c. move the hardware acceleration slider toward none to reduce or turn off video hardware acceleration.

    d. click OKand then click restart now.

    Let us know if it helps.

  • Windows Media Player 12 will not play or burn music CDs!

    Running Windows 7 Home Premium-Windows Media Player will play a DVD but will not play an audio CD, which begs the question: why it does not burn the CD using Roxio Burn (which just sits there doing nothing) just like WMP 12.  I tried uninstalling and reinstalling and suggestions in this forum, but nothing is done.  Microsoft has really any solution of constantly failing to player?  In addition, reinstalled my computer back to the State factory and Media Player STILL will NOT play or burn music CD.  Hello, Microsoft, I would rather download Media Player 11, which at least has worked, so tell me how to get that back.  Thank you.

    Are normally given CD detected?
    If not, the problem is probably with the drive itself - CD and DVD is access differently if we wouldn't necessarily affect each other.

  • Windows Media Player 12 will not play mp4, mp3, wmv files through IIS hosted local site when the PC is disconnected from the Internet

    I have an IIS Web site 6.1 on local 32-bit Windows 7 machine that serves HTML and MP4 videos via Internet Explorer on the local computer.  An internet connection is not necessary because it is all local storage and local accommodations through IIS.  IIS is configured to serve the MP4 videos in the form of downloadable files, don't not streaming somehow.  I have the right MIME type ".mp4" with the installation of "video/mp4" in the IIS server, so I don't think that's the problem.

    When the machine is connected to the internet, by clicking on a video link MP4 in any HTML page served by the local IIS server results in Windows Media Player opening and playing the video in its own window.  However, when the Ethernet cable is unplugged, by clicking on the same results of video link MP4 in Windows Media Player by opening its own window, and then display this error message:

    Windows Media Player cannot play the file.  If the file is on the Internet, connect to the Internet.  If the file is on a removable storage card, insert the storage card.

    It's almost as if Windows Media Player has a bug and since it accesses this media file via a URL, but the machine is not connected to a network, he thinks that this file is unplayable.

    When the Ethernet cable is disconnected, the local IIS server is still all the HTML code and ActiveX content except for media files.  I also tried to access MP3 and WMV files via the IIS server to see if Windows Media Player will open those when the computer is disconnected from the Internet.  These caused also Windows Media Player files display the same error message.

    I tried the VLC (VideoLAN) Player after changing the property file in VLC of WMP for .mp4 files extension.  With VLC installed and the extension changed to VLS property, I can download/open the MP4 video using the link in the web page served by IIS all when they are disconnected from the internet.  The only thing I can't do is get VLC player to open and play the video simply by clicking on the link in Internet Explore web pages served by the local IIS server.

    I would like to make use of Internet Explorer and Windows Media Player with this IIS server that serves the MP4 videos rather than using VLC player.

    Thank you

    Michael Rayman

    I finally found the answer to my problem:

    When they are disconnected from the internet, mysteriously, Windows Media Player 12 requires that you check a checkbox in tools > Options... > zone settings tab player called "Internet connection (ignore the other commands).  Once this box is checked and the settings saved on APPLY, then Windows Media Player 12 will play videos served by the local IIS server on the same machine, while disconnected from the Internet.

  • Windows Media Player 11 will not play files with extension mp4 even when the appropriate codec is installed

    Hello

    my windows media player doesn't just play everything that carries the mp4 extension, it keeps saying "Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file. »

    If I rename the extension to any other extension m4v for example, videos play normally, but if I change it back to mp4 it gives the error message

    someone knows the solution for this problem

    Thank you

    PS: answers n ° 2 and n ° 4 for more details

    Nevermind, I solved it by myself already

    Thank you

  • My windows vista SP 2, the windows media player 11 will not rip CD audio discs. Windows media 11 a player able to rip CD audio disc, but now, it won't rip CD audio disc.

    My windows XP SP2, the windows media player 11 not to rip CD audio discs. My windows media player 11 on my computer Vista SP 2 was able to rip an audio CD disc, but now it not to rip CD audio discs. The type of CD that I'm tearing on my Windows media player 11 is the one who plays on the stereo and a CD player.  What is the solution? Help.

    My windows XP SP2, the windows media player 11 not to rip CD audio discs. My windows media player 11 on my computer Vista SP 2 was able to rip an audio CD disc, but now it not to rip CD audio discs. The type of CD that I'm tearing on my Windows media player 11 is the one who plays on the stereo and a CD player.  What is the solution? Help.

    ===================================================
    It is possible that your optical drive requires maintenance or replacement.

    In addition, the following links may be worth a visit:

    (314060) your CD or DVD drive is missing
    or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/314060
    (Windows XP / Vista / 7 / 8)

    (925718) you cannot view, add, or delete items in the library
    in Windows Media Player 11
    http://support.Microsoft.com/default.aspx/KB/925718/en-us

    Can't rip a CD in Windows Media 11-Vista Home Premium
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-pictures/cannot-rip-CDs-in-Windows-Media-Player-11-Vista/06a4c90e-6e75-4aa6-b9cd-7933fd46ab63

    Good luck...

  • Windows Media player 12 will not play .avi files

    Original title: Media Player 12

    I have WMP12 on my windows 7 and never had a problem 2 days ago. Now I can't play video files, it seems to be only the .avi files. When I click on it I get a message saying that windows media player has stopped working and is looking for a solution. Some of these files, I had some time and always played using WMP12 without problems. It will play everything, MP4, MP3, audio books simply not excerpts from movies avi, I looked for updates, codec & addons, nothing helps, any suggestions

    I already have VLC that I use for the .mkv files, but I prefer WMP it has better quality image and sound. I downloaded the codecs from the link you gave me, (Combined-Community-Codec-Pack-2013-08-01) and installed it. Yay it worked. Thank you very much

  • When I try to view an e-mail pps on my computer, it is automatically in Windows Media Player, which will not play it. How to do this problem?

    My computer won't play powerpoint emails that I receive. When I try to view them, Windows Media Player comes up with a message saying that it cannot read this. I use Microsoft Vista Home and I just bought and downloaded Microsoft Office Home and Student who has powerpoint. I used to be able to see, but for some reason, keeps it by default in Windows Media Player. Can you please let me know step by step how to reset my computer so I can see the functionality of powerpoint?

    Thank you.

    Carol

    Save one of the. PPS files on your hard drive.

    Right-click, and then click Properties

    Under the general tab change

    Click Browse

    Click on the computer

    Open your hard drive

    Open the Program Files folder

    Open Microsoft Office

    Looking for POWERPNT. EXE

    Select which

    Click Open

    Select the check box, always use this program to open this type of file

    Click on apply and OK

    Try the consultation.

  • Windows Media Player 11 is not play videos from my camera

    I have problems with my Windows Media Player 11. It does not correctly play my videos from my camera. I can hear the sound but nothing appears. I hear the sound but no video. There is no error message. I can play in Quick Time, but not on Windows Media Player.

    If the video file extension .mov...
    Windows Media Player is not natively compatible.

    The 3ivx decoder is supposed to enable WMP to
    play Apple's QuickTime .mov files...

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    decoder 3ivx (not freeware)
    http://www.3ivx.com/download/
    (Windows 2000 - XP - Vista)

    3ivx MPEG-4 5.0.2 Decoder (not freeware)
    http://store.3ivx.com/3ivxStore/product_details.php?ID=11
    (Windows 2000 - XP - Vista)

    The components of the 3ivx decoder read
    most MP4, M4A, 3GP, MOV and AVI files
    with Audio MPEG-4 video and MPEG-4 AAC

    Also... the following freeware players can play QuickTime .mov files.

    Apple QuickTime
    http://www.Apple.com/QuickTime/Download/

    QuickTime Alternative
    http://www.filehippo.com/download_quicktime_alternative/

    VLC Media Player
    http://www.videolan.org/

    Media Player Classic
    http://www.filehippo.com/download_media_player_classic/
    (just unzip and run it... (no installation required)

    Media Player Classic Home Cinema
    http://MPC-HC.sourceforge.NET/

    If you want to install a pack of codecs... one of the following
    may be worth a try:

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    Proceed at your own risk *.

    Media Player Codec Pack
    http://www.mediaplayercodecpack.com/
    (Windows XP - Vista - 7)

    K - Lite Codec Pack (full)
    http://www.filehippo.com/download_klite_codec_pack/
    (Windows XP - Vista - 7)

    Windows 7 Codec Pack
    http://download.CNET.com/Windows-7-Codec-Pack/3000-13632_4-10965840.html
    (Windows XP - Vista - 7)

    Info on CCCP (combined Community Codec Pack)
    http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
    (Windows XP - Vista - 7)

    Good luck...

  • Windows Media Player 11 will not play its video only!

    I already have the fine plays media and media that I download from my camera is fine. However if I upload any kind of video on the internet via my Utorrent that noise plays, no Visual at all. My friend gave me a file of its Utorrent and it's exactly the same thing. Cannot reinstal windows indicates a newer version is associated with installed this version cannot be re installed. However impossible to find another version. Have tried all sorts of things without success. Please advice most welcome!

    I already have the fine plays media and media that I download from my camera is fine. However if I upload any kind of video on the internet via my Utorrent that noise plays, no Visual at all. My friend gave me a file of its Utorrent and it's exactly the same thing. Cannot reinstal windows indicates a newer version is associated with installed this version cannot be re installed. However impossible to find another version. Have tried all sorts of things without success. Please advice most welcome!

    ===============================
    I'm guessing that you need a certain codec to play the
    files (possibly of DivX or Xvid) and the following free
    codec pack may be worth a try:

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    Windows Vista Codec Package (100% free)
    http://Shark007.NET/vistacodecpackage.html

    Windows Vista Vista Codec Package
    http://www.MajorGeeks.com/download.php?Det=5326

    Good luck...

    Word to the wise... Make sure that you download...
    files under copyright can lead to legal problems. For example...
    movies, music, games, etc. that you would normally
    have to buy retail.

  • Windows Media Player 11 will not play DVD

    I bought Roxio decoder & downloaded online in order to play DVDs.

    It comes on the screen, the name & tel film but when I click on 'play' it 'stops immediately.

    I reinstalled the player thinks that might be the problem. He plays very well my CD.

    Help?

    Hi Stormie64,
     
    -What is the format of the files that are on the DVD?
    -You receive an error message or error code trying to read the content on DVD? If Yes, indicate the same.
    -Have you been able to play the DVD before this problem?
    -Did you change on your computer before this problem?
     
    Check Event Viewer for error message related to this issue:
     
  • My copy of windows media player 11 does not play video.

    My copy of windows media player 11 does not play video. When you try to play the video (usually an avi file) I get audio and visualization. I tried to uninstall and install new, but does not. I chose also to all types of files media player by default but video still does not play.

    An avi file is simply a container that may have different types of files in it for video and audio.

    You probably don't have the correct Codec to play the video.

    Either download a codec pack such as K-lite or download a little program called G-spot, open it and drag your avi file in the center of the small window of G-spot.

    It will then tell you what Codec uses the avi file. You can then Google that particulat Codec, download and install it.

    See you soon,.

    Jerry

  • the Windows media player 12 does not convert to mp3 when synchronizing files

    I am using windows 7 ultimate x 64. The Windows media player 12 does not convert to mp3 when syncing library on my mp3 device files. But when I use windows vista with windows Media Player 11 it automatically convert. I missed something in windows media 12? or Windows media 12 does not have this feature?

    Thank you.

    Welcome to the Microsoft Answers site!

    Follow these steps and see if it's what you wanted;

    Configure a limit of Bitrate MP3

    1. in Windows Media Player 12, click on the menu to organize, and then click Options and select the tab plug-in.

    2. in the categorylist, select background.

    3. in the backgroundlist, select MGTEK dopisp and click on Properties.

    4. on the Conversiontab, check the MP3 from re - encode that exceed a limit of flowand choose an encoding rate and the rate limit.

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows media player 12 will not read or play a cd of Canon mfc.

    Why my windows dvd player will not read or play a recorded individual Canon dvd (e-manual mfc)? I am running windows 7.

    Hello

    1. don't you make changes on the computer before the show?
    2 is the issue limited to Canon mfc cd?
    3. you receive an error message?
    4 is it Canon mfc cd recognized on another computer?

     
    Method 1:
    You can run the fix it from the link; If it does not help the fix then try manual steps from the link:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs.
    http://support.Microsoft.com/kb/982116

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry in Windows:
    http://support.Microsoft.com/kb/322756
     
    Method 2:
    You can try to turn off and turn on Windows media player and check if it helps.
    Step 1:
    a. go to start and in the search type 'Turn Windows has or not'.
    b. click on "Turn Windows features on or off".
    c. find multimedia and uncheck the brand in the face of Windows Media player.
    d. restart the computer
    Step 2:
    a. go to start and in the search type 'Turn Windows has or not'.
    b. click on "Turn Windows features on or off".
    c. find the multimedia functions and place a check mark in front of the Windows Media Player.
    d. restart the computer.
    Check out the link:
    Turn on or off Windows features

Maybe you are looking for

  • IOS iPad Mini Gen 1 7.1.2 upgrade to ios 8.3

    I currently use the iPad 1 Gen with iOS 7.1.2 mini. Is it possible if I update to iOS 8.3, during the last generation iOS already issued? Thanks before.

  • T420-best SSD for use in housing Ultrabay caddy?

    What is the best SSD for use in the Ultrabay caddy in a Thinkpad T420?

  • Helps to remove programs

    Good evening! I want to uninstall Visual Studio 2008, and I don't know where to start. However there are a bunch of list in Add or remove programs. But I don't know where to begin the uninstall. List includes .net, mobile, visual studio, etc. etc. an

  • Windows Vista won't load on my computer

    My Windows Vista computer does not load upwards after I log in.  As soon as I connect you I get an error message: "Windows Explorer has stopped working" followed by "Restart Windows" and then it never restarts.  I soon begin to receive error message

  • problem with to activate my windows

    IM opening activate windows window appears and indicates to Windows cannot access the path of the device or the specified file has perhaps not appropriate permissions to access the item can someone help me, (I want to upgrade for windows 10 by the 64