The Z10 blackBerry restart

My z10 blackberry keeps restarting without getting a reboot. What can I do to remedy this

Try putting a piece of insulating tape on the back edge of the battery to tighten toward the top of the stack.

Tags: BlackBerry Smartphones

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    Official update releases are completely at your operator, not BlackBerry. Your carrier Gets the update, then proceeds to test and evaluate it for sometimes weeks or months before you release it to you. The fact that you have not 10.2.1 surprises me because I thought he was out just about everyone now.

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    Hello

    Try this,

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    Take a look at http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036747

    Try the tool.

    Please post a follow up to the top...

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    I lost the receipt so I doubt I can return to the store.

    Fold a small piece of paper and place it along the top of the battery (at the top, opposite the end with the contacts). See the image below where are the Red arrows.

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    Do you mean the original version number came with your phone?  It depends on when and where you guessed it.  You are the first owner?  If you got 2 years ago, then the original OS was probably a version 10.0 or 10.1.  If you've got 6 months ago, he's probably with 10.2.1.

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    danielsydney wrote:

    Hello

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