There is a document 87 byte that happens in my printer folder every 2 minutes, it does not print and I can't print anything else.

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Have you tried to fix it with microsoft and 'brother' difficulty tools but they say no problem. Tried to scan for viruses with any found. I don't know where the document came from. Help!

Yes! Success...

A friend told me you disconnect POWER POINT (plug as well) computer and printer and then reinsert and restart the computer. Once the computer restarts, and then reconnect the printer. The memory of the document is apparently wiped by the total disconnection of power. It worked. Now, I did the unidentified document and print. Cheap IT will settle the Bills! Large. Thank you Jill.

Tags: Windows

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