There seems to be a problem with the soft ware.  We use the CS6 for Records services and when we try to save the record, part of the record is stored. The record to be saved as an mp3 file is 70 to 100 KB but recently only 3 KB are generally

There seems to be a problem with the software.  We use the CS6 for Records services and when we try to save the record, part of the record is stored.  Usually the recording to be saved as an mp3 file is 70 to 100 KB but recently only 3 KB are recorded.  What should I do to fix this?

You may need to reset your preferences of hearing files stored in C:\Users\"username"\AppData\Roaming\Adobe\Audition\5.0. If you rename this folder in 5.0.bak that hearing won't find it when you open the next time if it will recreate a new settings with the default settings folder. See if hearing then works as expected.

Tags: Audition

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