"There was a problem trying to load your registered products" error

I recently had to restore my MacBook to factory settings, but before I did, I disabled my CS6 apps on my MacBook, because I was told to do so that I would be able to reinstall them from the disk after I restored my Macbook. I bought this student copy of CD of CS6 a few years ago and have disabled and re-enabled it several times with success. When you go to the Adobe ID site to check my serial number to reinstall disk CS6 according to needs, I was faced with an error "There was a problem trying to load your registered products" on both Chrome and Safari and I don't know how to find my serial number now and what is the problem. Any help would be appreciated!

You can contact the Support from Adobe, they can certainly check and help you.

Click always need Help (help), and then select the Chat option:

Contact the customer service

Tags: Adobe

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