They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswere
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswered. What should I do?
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Product order | Platform, language Exchange
Tags: Adobe
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I have paid the monthly fee and have been using Acrobat Pro DC. I had a problem where I broke my previous laptop and want to continue to use this product. I bought another laptop, and I don't know how to download the program without having to pay again. I pay $14,99 per month for this service, how can I download it without having to pay again?
Hello
Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID
Thank you
Abhishek
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Serial number does not work after the transfer of OSX and apps for the new Macbook Pro
My serial number does not work after the transfer of applications and OS X for my new Mac. Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because
-My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.
-My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.
A support of top-level, software engineer, or someone who takes care of the soap operas could
-Please provide a number of test series to test with?
- And/or activate my series?
- Or show how to disable the publication series on the old disk hard if I can't use the old computer? So that I can use with the new computer?
I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.
I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite. I have also not return to an older operating system and break things.
Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question
No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!
Thank you!
Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
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I get the error code 643 during the installation of the dates... I tried yesterday, some steps that have been put to me... they did not work... Please help
There are 2 updates will not install... Ive had this problem for the last 6 months
See if this Microsoft Support will help you:
http://support.Microsoft.com/kb/976982
Note: there are 2 methods. If the August challenge it for me does not help, try a 2nd.
Another article to number 643
http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070643.........................................................................................
Take a look at this answer of MS Answers forums:
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I bought cs 5.5 of Austria and the form to get my serial number does not recognize my product number. What should I do?
Since CS5.5 is no longer sold by Adobe, CS6 and a cloud subscription, just where have you bought?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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My serial number does not work he begins with the letters.
My serial number does not work. It begins with the letters.
[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
This isn't a serial number to activate an Adobe product. Serial numbers for Adobe products have only numbers, 24 of them in 6 sets of 4. If you happen to find the serial number to be sure never publicly share since anyone can take and use it. Find the serial number of your product Adobe quickly
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Win version first elements 14 rather than Mac version you downloaded. Serial number does not work. How to get the right serial number?
It is unclear what problem you are facing... the wrong version or the wrong serial number. The serial number is likely for the other version. You don't want the serial number of Windows or the Mac version?
One of the following conditions may be useful...
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10
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I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.
You can only do it in 1 or 2 years after purchase. If you don't have that you received a serial number mac.
check your account, Adobe ID Code
If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help. Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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My serial number does not work for elements of the Prem. What should I do?
I try to install the first Elements 8. My serial number does not work. What should I do? I looked the number up when I logged on the Adobe site. I am using Windows
Make sure that your serial number is for the exact product and exactly the version you are trying to install, error "serial number is not valid for this product". Creative Suite
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I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do
After that the weekend passes to try...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
serial for Illustrator CS6 Canada-French number does not provide an English version: what do I do?
If you need to change the language of what you bought, you can ask for an Exchange if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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I, m starting to install my adobe master collection cs5 in a new PC and installing wonder an aditional serial number to a previus (CS4) version. I put the serial number of my cs4 and recived a message that this number is not correct, but I check in my acount and is correct
Thank you. Solved with the help of adobe
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I had to replace my hard drive and can not get my Photoshop CS2 9.0.2 to activate. I tried the phone and the Web site and have two serial numbers. I can't find a number that strives to speak to a live person at Adobe. I need to reduce the size of the pixel today on some photos and need the program. Is there another way to reduce pixel if I can't get my Photoshop runs today?
See the page linked below. Your installation/serail number will not work. You need to acquire a download for it with a specially assigned serial number...
CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
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Why the serial number does not appear after typing the code out of the card I bought?
Why the serial number does not appear after typing the code out of the card I bought?
See the following topics:
Using redemption code
--------------------
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
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