Thin client HP 5740e: HELP! Expired password and should be changed but access denied when you try to do

Hello

I have a thin client HP 5740e and for some reason any local user account requires a password change.  Yet, when I try to change the password it says access denied.  And yet, I can't it to allow me to move to another counts as administrator to open a session.  I held down the SHIFT key during startup, but it always goes straight to this local user account & the expired password prompt. I'm stuck in an infinite loop and do not know how to cope.  Safe mode puts me in the same situation.  And I can't update the BIOS because I can't have everything.

OS = Windows Embedded Standard 7

I also tried to reinstall the last image of the HP Web site using a USB key, but it fails every time. I tried 2 different USB drives with the same exact error no each.

Image, try to install = SP56020

ERROR: An unexpected condition has occurred

Does anyone have a suggestion?

I finally could get as an administrator using RDP to my office.  I didn't know the name of thin client lacked a figure, that's why I've been unsuccessful before that.

Once I got away, I could watch the local user account permissions.  Now I see what was wrong.

[Check]      The user cannot change password

[Disabled] Password never expires

I still don't know why I couldn't install a new image of the plant, but at least I am now able to work with this device.  I also disabled the automatic connection at the moment.

Sorry to have littered the Forum!

Tags: HP Desktops

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