"this computer is not running a genuine version of windows" I know that this version is authentic. How can I fix it?

I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online", I clicked on the link and downloaded something. I went to open it, but I was warned that he could not identify the Publisher so I cancelled. This warning appears at regular intervals. What should I do?

Your report does not indicate that a problem.

apply the next update if you do not have and see if it solves the problem, then:
http://support.Microsoft.com/kb/3024777

Restart, then wait a bit to see if the problem is resolved, if not:
then:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
or
How to activate Windows 7 manually (activate by phone)

1) click Start and in the search for box type: slui.exe 4

(2) press the ENTER"" key.

(3) select your "country" in the list.

(4) choose the option "activate phone".

(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

(6) explain your problem clearly to the support person.

http://support.Microsoft.com/kb/950929/en-us

If the problem persists:

Check your hard drive for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.

then

Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannow

This will check for any breach of integrity

Restart your system

Wait and see if the problem is resolved later.

Tags: Windows

Similar Questions

  • "this computer is not running a genuine version of windows" I know that this version is authentic because it came installed with my laptop. How can I fix it?

    I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online" I clicked on the link and it opened a program who said that this version of windows is not genuine and buy a new version. This warning appears at regular intervals. What should I do? In addition I do not see the app 'Get windows 10' in the same taskbar so I can take advantage of an upgrade of the tax.

    I have run the MGADiag, and the results are as follows:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - GJY49 - VJBQ7-HYRR2
    Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
    Windows product ID: 00426-OEM-8992662-00006
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150525 - 0603
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]

    Other data-->
    Office details: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HYRR200426-OEM-8992662-000062S-1-5-21-1267405743-3636759100-585774851Hewlett-PackardHP Pavilion Notebook PC g6InsydeF.1420120920000000.000000 + 00058173A07018400FE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC100100Microsoft Office Enterprise 2007127480B9502DF0D86oYWOW5ayFE3pZ jvTpuXYsY64JE plus 89388-707-8722531-65066 14

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-16393-7601.0000-0242014
    Installation ID: 006466603276732001145011356603354051021166721866343391
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: HYRR2
    License status: licensed
    Remaining Windows rearm count: 0
    Trust time: 21/06/2015-17:59:50

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0 x 0000000000000100
    Event timestamp: 6:20:2015 17:24
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

    --> HWID data
    Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GGQEglqXtSqHqge9HGqVORIoK8 + Mei3FuGWYw ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC 183 HPQOEM
    HPQOEM FACP SLIC-MPC
    HPQOEM 183 DBGP
    183RD HPET HPQOEM
    STARTUP 183 HPQOEM
    MCFG 183 HPQOEM
    WDAT 183 HPQOEM
    UEFI 183 HPQOEM
    ASF! 183 HPQOEM
    SLIC SLIC-MPC HPQOEM
    SSDT HPQOEM INSYDE
    ASPT 183 HPQOEM
    HPQOEM 183 FPDT
    SSDT HPQOEM INSYDE
    SSDT HPQOEM INSYDE
    SSDT HPQOEM INSYDE

    The installed key is indeed for an ACER computer - and ONLY valid on this brand.

    You must reformat and reinstall with the help of authentic materials and key - HP!

  • Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I cannot ope

    Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I can't open any pdf on my computer now.

    Hi brets49833316,

    If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).

    In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service

    Thank you

    Abhishek

  • I use upstream, that allowed color spaces are CMYK. When I place a RGB file, preflight reports an error (very good). But when I add the Fx (effect) does not forward flight "Bevel and Emboss", report an error, which is really annoying. How can I fix? I hav

    I use upstream, that allowed color spaces are CMYK. When I place a RGB file, preflight reports an error (very good). But when I add the Fx (effect) does not forward flight "Bevel and Emboss", report an error, which is really annoying. How can I fix? I like to have 'The transparency blend space' on "Document CMYK" and in the preflight profile "Fusion of transparent space" required: "CMYK".

    Interestingly, if I copy and paste your images into a new doc 2 points scored.

    I think that the solution is to assign the CMYK printer profile in the document. In this case, you no longer control upstream for RGB color, because by default it is converted to CMYK space correct on export or print output.

  • On my laptop - HP Pavilion dv7, the audio led on the keboard remains orange when I turn on and outside. When on this subject that is supposed to be a white light showing that it is on. How can I fix it? It happened when I upgraded to Windows 7 from Vis

    On my laptop - HP Pavilion dv7, the audio led on the keboard remains orange when I turn on and outside.  When on this subject that is supposed to be a white light showing that it is on.  How can I fix it?  It happened when I upgraded to Windows 7 from Vista.  Help, please?

    Windows Update has nothing to do with the upgrade of Windows. Try posting in one of these specific forums Win7:

    http://social.answers.Microsoft.com/forums/en-us/w7install/threads

    http://social.answers.Microsoft.com/forums/en-us/w7performance/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows cannot open this file MSN3.mailhost how can I fix?

    Yesterday, I bought a program for helping solve the errors in my pc.  Name ARO 2011.  Tonight, I made a scan.  Showed all errors in my PC.  I look through them.  And I don't see anything that relates to my email.   So I pressed the fix button.  Then I tried to enter my email happens an error Windows can not open this file is not what it is.  Shelly, thank you, MSN3.mailhost.

    Hello

    The mailhost file is installed with your MSN software. If this file is missing or damaged, MSN displays the "Mailhost file" message. To allow MSN find the file:

    sign out of Msn.

    b. Click Start

    c. click on run

    d. type regsvr32 c:\progra~1\msn\msncorefiles\mailui.dll, and then click OK.

    Note: If you are using Microsoft Windows XP, you must have administrative rights to re-register this file.

    If step above ceases then try to post your question in the Windows Live forums, see the link below.

    http://windowslivehelp.com/

  • My helmet on my iPhone 5s will not work unless the phone is plugged in, even on a full charge. How can I fix it?

    I tried to turn my phone off, then on again and that did nothing. How can I get this problem?

    There could be some debris in the headset jack. First of all try to blow into it a few times and see if that helps. Otherwise, try to insert and then remove the headphones 8 - 10 times, then see if they are recognized.

  • does anyone know what error is it and how can I fix this or if I need a new computer

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode: 124

    BCP1: 00000000

    BCP2: 86BFD024

    BCP3: F6602000

    BCP4: 00000135

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Stop 0 x 124 is a hardware error

    If you are overclocking try to reset your settings to standard processor and see if that helps.

    If you keep getting the BSOD here are things more than you may want.

    This is usually hardware related, defective heat, memory or processor even if it is "possible" he is associated (rare) driver.

    Stop 0 x 124 - what it means and what to try
    Synopsis:

    A "stop 0 x 124" is fundamentally different from many other types of bluescreens because it arises from a complaint of material.

    Stop 0 x 124 minidumps contain very little concrete information, and it is therefore necessary to address the problem as a case of material in an unknown state of distress.

    Generic troubleshooting ' Stop 0 x 124 ":

    (1) ensure that none of the hardware components are overclocked. Material which is pushed beyond its design specifications - by overclocking - may malfunction in unpredictable ways.

    (2) make sure that the machine is sufficiently cooled.
    If there is doubt, open the side of the case (be aware of all the relevant conditions guaranteed!) PC and direct an electric fan squarely to the motherboard. Who will rule on most cooling problems (lack of).

    3) update all drivers related to materials: video, sound, RAID (if applicable), NIC... anything that interacts with a piece of hardware.
    It is best to run the latest drivers anyway.

    (4) update of the BIOS of the motherboard according to the manufacturer's instructions.
    Their website should provide detailed instructions on the brand and model-specific procedure.

    (5) rarely, bugs in the operating system may cause "false positives" 0 x 124 events where the hardware wasn't complaining, but Windows thought otherwise (because of the bug).
    At the time of writing, Windows 7 does not have to suffer from a defect, but it is nevertheless important to keep Windows up-to-date.

    (6) attempt (stress) test these hardware components that can be put to the test artificially.
    The most obvious examples are the RAM and HDD (s).
    For the RAM, use diagnostics from built-in memory (run MDSCHED) or the utility memtest86 3rd - party to run plenty of evidence of hours of testing.
    For hard drives, verify if CHKDSK /R finds any problems on (s), including "bad sectors".
    Unreliable RAM, in particular, is mortal, as well as software, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result the diagnostic utilities does not guarantee that the RAM is free of any defect - only that none have been encountered during the test passes.

    (7) as the last troubleshooting no invasive steps, perform a reinstallation of Windows 'vanilla': just the OS itself without additional applications, games, utilities, updates, new drivers - or ANYTHING that does not come from the Windows 7 disc.
    Who stops working mitigate the problem of the 0 x 124, jump to the next step.
    If you run the "Vanilla" installation long enough to convince yourself that not a single 0 x 124 accident occurred, start installing applications and updates slowly, always stopping between successive additions long enough to get an idea of the question if the machine is still free of 0 x 124 breaks down.
    Smash back, obviously the latest addition of software may be somehow connected to the root cause.
    If the stop error 0 x 124 persist despite the above steps, and the equipment is under warranty, consider to go back and ask for a replacement that does not suffer periodic MCE events.
    Be aware that want to perform the subsequent hardware troubleshooting steps can, in some cases, void your warranty:

    (8) clean and carefully remove the dust inside the machine.
    Reinstall all memory modules and connectors.
    Use a can of compressed air to clean the RAM DIMM supports as much as possible.

    (9) if all else fails, start removing items of hardware one by one in the hope that the culprit is something non-essential that can be eliminated.
    Obviously, this type of testing is much easier if you have access to equivalent components in order to perform swaps.

    If you are in the situation to have completed all the steps above without a resolution of the symptom, unfortunately the most likely reason is that the error message is literally correct - something is fundamentally wrong with the hardware of the machine.

  • Recent versions of thunderbird have white text on grey white or clear tabs and buttons that cannot be read. How can I fix it?

    Upgrade to 38.2.0 from the previous version did not help. I use the default theme of Thunderbird. I tried the themes of the add-on, and they are not satisfactory. I prefer vanilla, but inactive tabs at the top and the menu bar are unreadable. How to make black text back?
    I searched the Web and can't find an answer. I've read discussions of editing userchrome.css, but I can't find this file in my profile.
    If this question has been asked before, please help me find where.
    Thank you.

    Incidentally, the file name is userChrome.css or it does not exist by default; You must do it yourself, in the folder also (probably) there is no chrome .

  • My windows 8.1 does not work with the new Firefox update. It worked before the upgrade. How can I fix it?

    After Firefox updated itself automatically, Firefox would not work. I couldn't go online on Firefox because it doesn't open at all. The old Firefox worked.

    You may have seen this article during the process to submit your question, but just in case:

    Are you familiar with Windows Task Manager? It allows to determine whether Firefox is present in memory and to cease so that you can try to start again.

    To access the Task Manager, press Ctrl + Shift + Esc. You will need to approve the program to make changes to your system. The 'Applications' tab usually has an entry for every visible window. I guess that Firefox will not be there, but if it is and you do not see the window, it's a different problem.

    The "Process" tab will list firefox.exe if Firefox is running in memory, or if it has started and stalled. If it is just sitting there, click it, and then use it button end process to kill him.

    Then, try to start Firefox in Safe Mode. It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

    Hold down the SHIFT key when you start Firefox.

    A small dialog box should appear. In the dialog box, click on 'Start mode safe' (not reset).

    Does it work?

  • My several tabs open all of a sudden do not charge more, they are just empty pages if I click on them. How can I fix it?

    I have about 10 tabs open all the time. My Firefox crashed, and now only 2-3 tabs display the actual pages that I had opened. The rest of the tabs are still there, but they open the empty white pages rather than the Web pages than ever before. (like the new tabs)

    Tried to reload Firefox while having another, one of the apparently empty tabs open. This resulted in this tab load correctly in: good site returns, can click the go back button a page; but the rest of the tabs of the blank white pages.

    Tried to install the latest version (12), but it did not always help. Tried downgrading to version 11, then upgrade to version 12 again. Still no dice.

    Web sites include Facebook, Amazon, a few craft items. I also have a good state of market antivirus, update properly, blah blah.

    One possible cause is a problem with the places.sqlite file that stores the bookmarks and history.

    You can also try to repair the database of places with this extension:

  • Firefox has not been started. I downloaded a new. the icon is crossed out. How can I fix?

    March 25, 2011
    I'm on a Mac OS X (power pc)
    After rebooting my computer today. Firefox has not been started. I clicked on the icon, it has begun to initiate and then stopped before that something happened.

    To try to solve the problem, I trashed the application and downloaded a new. He gave me a message: "the Firefox application cannot be launched-10661."

    I retried the download and the second time, the Firefox application icon has been crossed out. It's a circle with a bar slash on it. Same message arrives.

    Sorry, Firefox 4 is not available for Mac PowerPC. You can re - install the previous version from here:
    http://www.Firefox.com/all-older.html

    Or you can find a non-official version of Firefox 4 for PowerPC here: http://www.floodgap.com/software/tenfourfox/

  • An error occurred trying to extract quotes from fellowship with the Money Plus version 17. How can I fix it?

    While searching for a daily update for my portfolio with my newly installed MS Money Plus program, a yellow alert says "your last call encountered an error.
    Red alert says "an error occurred while Money was recovering quotes... try again later".
    I tried for several days, but later has not yet arrived. I tried the aid money, but they don't know anything about recovery quotes
    Does anyone know how to cancel my first request and retrieve quotes on a daily basis?
    Thanks, Rod

    Hello

    Check in the Microsoft Money Forum.

    Microsoft Money - Forum
    http://social.Microsoft.com/forums/en/money/threads

    Microsoft Money Solution Center - suggests alternatives
    http://support.Microsoft.com/mny

    What is Microsoft Money Plus sunset
    http://support.Microsoft.com/kb/2118008

    BING - microsoft money replacement
    http://www.bing.com/search?q=Microsoft+Money+replacement&go=&QS=n&SK=&SC=7-27&form=QBLH

    Google - microsoft money replacement
    http://www.google.com/#sclient=psy-ab&hl=en&source=hp&q=microsoft+money+replacement&pbx=1&oq=microsoft+money+replacement&aq=f&aqi=g4&aql=&gs_sm=e&gs_upl=9978l11972l2l12926l12l1l0l0l0l0l467l467l4-1l1l0&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=dcc84c4c7dd2e143&biw=1024&bih=681

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • My wireless connection is no longer working. I do not have a router. The bars no longer appear in the taskbar. How can I fix it. It allows to display several networks that are available. Thanks Dan

    I tried to set up a new network, but I'm not having any luck.

    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    It will be useful.

  • When I start my computer, I get the message "runner error invalid BAckWeb application id 137903" what is it and how can I fix/get rid of it?

    Runner error invaldi 137903 backweb application ID

    Runner error invaldi 137903 backweb application ID

    You can have an application antivirus or antimalware too aggressive.  Which do you have?

    See: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00061410

    I suggest NOT to take advice of HP to make an "HP System Recovery".  If you are unable to uninstall HP or Compaq connections, you can probably prevent the error message by disabling the application HP Backweb to start as follows:

    Removes the AutoRuns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Install and let it scan.  When the analysis is complete, click the 'connection '.  Examine the entries in the tab log for an entry which seems related to the Backweb or HP or Compaq connections connections.  If found, clear the check box for this item.

    Restart and confirm that the error message does not appear.

    If you cannot determine which of the no doubt several items related to HP is the culprit, uncheck half of them and restart.  This repeatedly until you identify the startup item that is causing the error message.

    In AutoRuns, leaving an unchecked item prevents him from starting automatically at startup, but you can restore the automatic start simply be rechecking the box.  Once you determine you want to never see again the question, you can remove it.

Maybe you are looking for