This message appears when installing a program on windows 7, how can I solve this problem?

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  1. What is the exact error message you are getting?

  2. are you using Internet Explorer?

  3. If Yes, which is the version of Internet Explorer installed on the computer?

  4. using any email client to send and receive Emails?

  5. If so, customer messaging that is installed on the computer?

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  http://support.Microsoft.com/kb/555375