This patch could not be opened__

I'm trying to uninstall an old copy of the Messenger 7.5 as a prelim to install the latest version. When I tried to install version 11, she got up then roll installation. Problem is when I uninstall 7.5 I get a message "this fix could not be opened. "Check that the patch exists and that you can access it, or contact the application vendor to verify that this is a valid windows setup hotfix package. Any thoughts?

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Tags: Windows

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