Thought I had a virus - running SLOW

Similar Questions

• my Start menu keeps popping up without touching I thought I had a virus so I reformatted and its still doing the same thing

  its all in the title

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  I hope this helps. Good luck.

• I have usef to operate only on PC, but now I have this 2009 macbook Pro.  He had a record of 7200 RPM... but he died... I want to put a hybrid SSHD on it... will it run slower?

  I used to work only on PC, but now I have this 2009 macbook Pro.  He had a record of 7200 RPM... but he died... I want to put a hybrid SSHD on it... will it run slower?

  Several years ago I tested both a hybrid version Seagate 1 and later version 2 with my 13 "2009 MBP and the computer started more quickly with one of these drives with 7200 RPM drive. But that and save files were the only time where I saw an improvement of high speed. So no, not slower, but not really all that much faster. I ended up installing an SSD in the computer. Now that was an improvement.

• iMac running slow - Etrecheck report here

  I ran the new beta from Etrecheck because my iMac end of 2012 has been the slow race, thanks @etresoft and included the results of report here.  Recommendations on how to problem solve would be greatly appreciated!

  EtreCheck version: 3.0b4 (294)

  Report generated 2016-08-09 08:43:45

  Download EtreCheck from https://etrecheck.com

  Time 02:51

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Description:

  End of 2012 iMac running slow

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac13, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  NVIDIA GeForce GT 640M - VRAM: 512 MB

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start-up time: 14 hours

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 go-go (752,04 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Western Digital My Book 25DA 8TB

  EFI (disk2s1) < not mounted >: 210 MB

  Home iMac iMac backup (disk2s2) / Volumes/home save: 8,00 TB free 6.99

  Western Digital My Book 25DA 8TB

  EFI (disk1s1) < not mounted >: 210 MB

  External hard drive (disk1s2) Volumes/external hard drive: 8,00 (7.37-free) tuberculosis

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Library/Application Support/Symantec/virus

  [loading] com.symantec.kext.SymAPComm (12.9.1f23 - 10.6 SDK - 2016-08 / 08) [Support]

  / Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C materials/resources

  com.Symantec.kext.FileSecurity [no charge] (2.9.1 - 10.6 SDK - 2016-04-19) [Support]

  / Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/resources

  [loading] com.symantec.kext.fw (5.5 - 10.6 SDK - 2016-04-19) [Support]

  / Library/Extensions

  [loading] com.symantec.kext.internetSecurity (5.7 - 10.8 SDK - 2016-08 / 08) [Support]

  [loading] com.symantec.kext.ips (3.10.4 - SDK 10.8 - 2016-08 / 08) [Support]

  [loading] com.symantec.kext.pf (5.9.1 - SDK 10.8 - 2016-08 / 08) [Support]

  Launch system officers: ⓘ

  [no charge] 6 tasks Apple

  [loading] 158 jobs Apple

  tasks of Apple 74 [performance]

  Launch system demons: ⓘ

  [cannot] com.apple.csrutil.report.plist (2015-08-25)

  [no charge] 46 Apple jobs

  tasks of Apple 155 [loading]

  tasks of Apple 89 [running]

  Launch officers: ⓘ

  [loading] com.oracle.java.Java - Updater.plist (2015-08-23)

  [cannot] com.symantec.errorreporter - periodicagent.plist (2014-11-04)

  [loading] com.symantec.nis.application.plist (2014-10-01)

  com.Symantec.uiagent.application.plist [running] (2013-01-16)

  Launch demons: ⓘ

  [cannot] com.adobe.fpsaud.plist (2016-04-15)

  [loading] com.apple.installer.osmessagetracing.plist (2016-05-17)

  com.fitbit.galileod.plist [running] (2012-10-05) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2012-04-02)

  [loading] com.oracle.java.Helper - Tool.plist (2015-08-23)

  [performance] com.symantec.deepsight - extractor.plist (2013-01-24)

  [loading] com.symantec.errorreporter - periodic.plist (2014-11-04)

  [loading] com.symantec.liveupdate.daemon.ondemand.plist (2014-09-23)

  [loading] com.symantec.liveupdate.daemon.plist (2014-09-23)

  [loaded] com.symantec.nav.migrateqtf.plist (2014-09-29) -/ usr/bin/MigrateQTF: executable not found!

  com.Symantec.sharedsettings.plist [running] (2015-08-13)

  com.Symantec.symdaemon.plist [running] (2014-09-17)

  User launch officers: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2013-08-25)

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

  Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)

  Dropbox application (/ Applications/Dropbox.app)

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-05-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-08)

  AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-06-10) [Support]

  AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-06-10) [Support]

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-10) obsolete! Update

  Default browser: 601 - SDK 10.11 (2016-07-08)

  SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-28) [Support]

  GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

  NortonInternetSecurityBF: 1.11.0 - SDK 10.6 (2016-04-19) [Support]

  JavaAppletPlugin: Java 8 update 91 build 14 (2016-04-20) check the version of

  Safari extensions: ⓘ

  Norton Internet Security - Symantec Corp. - http://macplugin.norton.com/?ext=NIS (2016-02-11)

  3rd party preference panes: ⓘ

  Flash Player (2016-04-15) [Support]

  Java (2016-04-20) [Support]

  Norton\nQuickMenu (2014-11-04) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 999,35 GB disc used: 247,31 GB

  Destinations:

  Home iMac backup [Local]

  Total size: 8,00 TB

  Total number of backups: 44

  An older backup: 01/05/16, 02:03

  Last backup: 09/08/16, 08:37

  Size of backup drive: Excellent

  Size of backup 8,00 TB > (disk size 999,35 GB X 3)

  Top of page process CPU: ⓘ

  57% installed

  26% SymDaemon

  22% WindowServer

  12% dbfseventsd (3)

  4% kernel_task

  Top of page process of memory: ⓘ

  759 MB kernel_task

  Com.apple.WebKit.WebContent (3) 483 MB

  SymDaemon 393 MB

  270 MB mds_stores

  Mdworker (14) 246 MB

  Virtual memory information: ⓘ

  3.01 GB free RAM

  4.98 used GB RAM (3.47 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  August 8, 2016, 17:44:24 Self test - passed

  August 8, 2016, 10:22:19 /Library/Logs/DiagnosticReports/loginwindow_2016-08-08-102219_[redacted].crash

  /System/Library/CoreServices/LoginWindow.app/Contents/MacOS/LoginWindow

  August 8, 2016, 10:08:46 /Library/Logs/DiagnosticReports/SymDaemon_2016-08-08-100846_[redacted].crash

  / Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

  Uninstall Norton AV. There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems. Symantec has a long history of making Macs of the anchors from boats. After you uninstall run another report from EtreCheck.

• Qosmio G20 running slow on DVD and music

  My G20 110 is very slow when playing DVDs and music CDs. Note that it runs slow on reading music, which is preloaded on the hard drive. I checked the speed of reading and it is normal. Any help would be appreciated. Help!... Kenn

  Hello
  If you have an up-to-date virus scanning program and scan your system. Then go see Adaware personal and start a new search. If these do not work, try to reinstall windows with the supplied with the system recovery cd. At this point, I would like to know how is the computer. This should restore normal operation however speed and don't forget to back up data before restoring from CD

• Received a flashing alarm indicating that I had a virus on my MacBook pro.  Could not get rid of it, until I did a hard reboot.  Deemed scan of Malware for Mac software?  All this experience?

  I just got an alarm flashing indicating that I had a virus on my MacBook pro.  Could not get rid of it, until I did a hard reboot.  Deemed scan of Malware for Mac software?  All this experience?

  These alarms are generally scam popups loaded from the Internet and is not caused by malicious software, but you should always look for other odd behavior or unexplained slowness.

  (140573)

• Satellite A300D-17F runs slower than expected

  Satellite A300D-17 F

  Hi friends

  Since I bought this machine, I am not happy.
  There is a problem: he works so slow than other laptops and they have inferior properties.
  I don't understand.

  I almost have to break. I've done all the tips (uninstall tempro, stop the backround programs, program viruses... etc) but it's the same.
  -J' I want to listen to an mp3 that is not open for ten seconds, watch the movie it is not open again for 9 to 10 seconds.
  -i wana to connect to a site web it freezes
  -for example the search for Messenger is taking once again for secondssssss
  -implementation of xp, it is hourssss
  but the machines of my friends who have inferior properties are so fast

  Is there someone has this machines? It has the same problems? or only I have these problems?

  Thank you very much right now.

  Hi mate

  > Configuration of xp, it is hourssss
  This means that you have tested the laptop under Win XP?

  How did you install the Win XP? Have you installed using AHCI mode (in BIOS) or you switch to compatible mode?

  By using the compatibility mode that HARD drive could run slower and this could affect the performance of the operating system.

  Solution: You must install the Win XP in AHCI mode. I think the laptop supports the AMD chipset and the required drivers are therefore part of the ATI graphics chip.
  Download the graphics driver, choose the drivers SATA and include it in the Win XP disc using nLite application. nLite is free and all details can be found in the internet.

• After getting my A200 Satellite games run slower

  I have a laptop Satellite A200 - 14 d with Vista (32) that came pre-installed. I had to format and use the product recovery DVD for vista reinstalled with all the drivers.

  The problem is: before formatting, according to me, there was another application installed for the video card, which now she either. Also games run slower. Until the format in the Device Manager to display adapters there were 2 things. The pilot who has reinstalled successfully and something else I don't remember what it was and who does not also install after the recovery of the product operation...

  Then. can someone tell me which software I can use to improve the performance of my 7300 GO game?...

  Hello

  > The problem is: before formatting, according to me, there was another application installed for the video card that now he not more
  Do you think that it was preinstalled or are you 100% sure?

  Believe me, the same operating system and the software that was preinstalled on your laptop is on the Toshiba Recovery CD.
  The software is the same.
  So if you want to define the notebook to factory setting you should use the recovery CD ;)

  Is that all the games work more slow on Vista. This OS feeds more resources than XP.
  So if you want to play games faster I advise to use XP

• I had the virus "XP Antivirus 2012" and now impossible to update MSE

  I had the virus "XP Antivirus 2012" and now impossible to update MSE.  Yesterday, I downloaded the Scanner of MS on another computer and transferred to the computer infected in safe mode and ran the Scanner from Ms.  Fortunately, it removed the virus, but this morning I started the computer and check the updates on MSE, but he would not check.  A window titled "Microsoft Security Essentials" read, "Security Essentials could not check the updates antivirus and antispyware due to internet or network connectivity problem."  He was also the error code: 0 x 80248014.

  Can my firewall Windows or Security Center maintain MSE? Or should I do something else?

  Probably a corrupted Winsock, try running the Fixit 50203 (scroll down page)

  http://support.Microsoft.com/kb/811259

  If it is impossible to access the Fixit on your own computer try dl on another computer as you did with the Safety Scanner.

  Have you tried the bleepingcomputer.com removal guide / http://www.bleepingcomputer.com/virus-removal/remove-xp-antispyware-2012 (again may require the use of another computer in mode minimum to dl and file transfer)

  Since you use MSE, have tried the Safety Scanner but still have problems consider contacting support.

  Start here - https://support.microsoftsecurityessentials.com/

  and select the link that says - I think my computer is infected. Options vary from
  region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/)
  in the United States at this time. After an initial free consultation, a fee will be charged for
  assistance, based on the details of the case.

  Furthermore, depending on your level of experience and comfort using 3rd party repair tools, check the following:

  Repair Windows Tweaking.com
  http://MajorGeeks.com/tweaking.com_-_Windows_Repair_d7141.html

  5.2.2 D7
  http://MajorGeeks.com/D7_d6954.html

  For others * old school * correct and applicable to the see below XP tweaks.

  Kelly Korner
  http://www.kellys-Korner-XP.com/xp_tweaks.htm

  Doug Windows Tweaks and tips
  http://www.dougknox.com/

  I hope this helps.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  For more information and help on how to protect you and your computer, I refer you to the following:

  Safety & Security Center
  http://www.Microsoft.com/security/default.aspx

  Virus and Security Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  Malware Protection Center
  http://www.Microsoft.com/security/portal/default.aspx

  Malware encyclopedia-search for malware names
  http://www.Microsoft.com/security/portal/threat/threats.aspx?ID=1

  Don't let the bad bits byte.

• Windos XP and Internet Explorer runs slow after turning to...

  I really hope that someone can help me that the Forums have proved useful to me in the past.  This is my last issue.

  One of my parents, for reasons that I won't, get updated his cable, phone and internet in one of these beams that offers local, rather than paying for phone company each separately.  She has an office of older model PC that runs Windows XP and worked it, Office 2003 (if the memories are good) and Internet Explorer (I mean IE8) very well and quickly.

  After its upgrade of the high-speed line was complete one of the first things I did was to go to Microsoft to download a bunch of updates as it had been on dial until it was impossible to download everything that she needed (she had not kept with it but also rarely used the computer to get on the net so it was not that big a deal).  All XP downloaded approximately 77 updates and after a while successfully installed all of them.  He then restarted and soon after started incredibly slow operation.

  Because it runs more slowly now that when she was on the dial upwards, she is ready to get rid of its highspeed which I said.  I think that one or more of 77 more updates, I installed may have done something.  Also his internet browser now looks like my laptop (Acer with Vista and IE 9) so I think that maybe his version of XP and IE do not play nice with them.  Finally something told me she had a Trojan horse, and some adware that I used Lavasoft to get rid of and their last free version is installed with moy.

  Any help would be appreciated to untangle what is causing his PC suddenly run slow.  I'm tempted to use a restore point and go back, but I'm not sure how to go (and really, I've never used a prior restore point).  I'm half tempted to simply restore the entire hard drive but would have a copy of XP (I don't have a copy of Windows 98 that I some how came in possession of CD).

  Help, please!

  E-mail address is removed from the privacy *.

  Get sound try trojan remover update it and then click scan.

  Then select all the options in the Utilities menu. Whatever it is, tell him to remove it.

  If it does not work in normal windows, start in safe mode / networking (reboot hold F8 down), then select it.

  If she needs help, I can help here with teamviewerremote.

  She's going to see what I'm doing. If she gets it, I need the ID and password it gives him. If I can connect<- again="" if="" this="" is="" slow="" in="" normal="" windows,="" boot="" into="" safe="" mode="">

• I received a phone call from someone claiming that I had a virus

  I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.

  As they were unable to access remotely are they still able to access my personal information?

  And will install an antivirus on my computer to get rid of the virus known as I have now?

  Thank you.

  Hello

  Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.

  I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.

  I would also say that you used your main security software of Microsoft Security Essentials .

• My computer is running slow/start buffering... play stop on NBC news video, CBS., there is not the 2-3 weeks... but not BBC, France 24, etc... .

  Initial problem on MSNBC Nightly News with Brian Williams... they had me download the latest version of Adobe flash and Java again. No help... called my Toshiba laptop manufacturer... suggests they try the options plan three different powers balanced, eco and high performance... no change on a... Contacted my internet provider... many phone calls, try that and other control download speeds, to recommended settings... Finally found a REP there who said there was a problem with the server congestion and they would move me to another server... had to go offline for 24 hours, while they were doing what they had on their end... checked everything with the ethernet cable and wireless also configured modem... Finally I had brought back online and the problem only has not been resolved, always running slow/updated in the buffer in NBC Nightly and a few others also had this happen with a couple of You Tube videos...

  Could this be something with speed use the news channels... as I said I have update/continue good Adobe/Java combo... This may seem a little profane... but I'm still learning about computers 57 women... it seems to coincide with the revolution in Egypt... coincidence or a lot more online activity... ?? !!! I can look at something else but would like to know what is happening and find correct it to add to my book of knowledge... Thank you very much for the time and the entry... essentially checked everything and wherever I can think to...

  Hello

  One of the possible reasons could be the speed of the internet thanks to which time can take to the buffer. You can try under methods:

  Method 1:

  You try to save the video to your computer to see if the problem persists.

  Method 2:

  You can pause the video and let the video buffer for a few minutes before selecting the 'Play' button again. Giving the download a few minutes to catch up while the video is paused can help solve the problem.

  Hope this helps,

• Several processes that are running on the standard user account because it runs slow and internet does not "."

  Create a user profile for children on PC 32-bit W7 with MS Family Safety.

  Recently they have complained he "runs slow and internet does not work.

  After playing for a little, I realized a ton of processes were running in the background. I couldn't run msconfig to their profile (not administrator) and after some research, I even if the profile has been corrupted.

  I created a new profile, but now the same thing is happening a few days later.

  See below; multiple copies of the same process are running. This happens within 2 m after the log-in and I only started one program.

  I started in safe mode with network and ran Windows defender, Spybot S & D and my virus scanner (all full scans) and turned up nothing malicious.  A few cookies tracking in the web cache, but nothing out of the ordinary.  I searched for the files wlaacmgr.exe and dplaysvr.exe (b/c they do not appear running in my admin profile) but they were found only in windows OS directories.  I understand that they are files of W7 but some maleware recreates.

  Many of them are the same files taking up process on the old profile that I deleted.

  Any help or suggestion as to why I have multiple copies of large processes running on the machine?  As I wrote it, I sign in, seems to be fine for one but 2 minutes a lot of process appear repeatedly and slows down the computer to a crawl.

  These two files listed are not at all on my admin profile and the machine works fine in my admin profile.  Even with open Photoshop, the CPU is only about 50% under my profile.

  Try to check/change the entries in startup with Autoruns from Sysinternals, which should work on the limited account to see its startup items.

• Laptop is running slow wireless

  I'm having a problem with my wireless, I can go online, but when I'm wireless it runs slow. When I connect via ethernet, it runs fast. I checked in the Device Manager to see if there was an error or if the driver needed to be updated. I too have an Acer Aspire 5532. Is there a solution to this problem?

  Hello

  Let us try the methods listed below one by one and check if the speed improves.

  Method 1:
  The article below will help sort out you what kind of things can you go wrong, learn what you can do about them and discover how to make the most of your Internet connection.
  Why is my Internet connection so slow?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

  Method 2:

  Start the computer in clean boot in order to check whether a third-party program is causing the problem. To configure your computer to clean boot see the following link.

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 in the article to start on normal startup.

  Method 3:

  Microsoft safety scanner

  To exclude the presence of possible virus or Trojan on your computer, run the scan mentioned below

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  It could be useful!

  ==============================

• my computer started running slow recently

  I think I have a virus that slows down my computer and some websites do not load or not load images, and it is a very recent thing, since it is not happened to my computer since I got it. I was wondering if there is a website where I can check the Task Manager processes and programs that end in "exe"? I want to just make sure that it is not one of those programs that slows down my computer like a virus or something. I s Malwarebyte and spybot search and destroy computer programs and when I scan my computer, both programs said that my computer is clean

  Hello

  Thanks for the reply.

  In fact, computers that run Windows need winlogon.exe running at all times, because it allows users to log in and out of Windows. Process Library reports that winlogon.exe is necessary for a stable computer
  system, therefore ending does not process. Because of the prevalence of winlogon.exe on computers, viruses and worms sometimes use a similar name to winlogon, such as "winlgon.exe." You shouldn't have several running winlogon process, if you do you probably have spyware.

  Then I suggest that you run the Microsoft Safety Scanner and see if that helps.

  Microsoft safety scanner

  http://support.Microsoft.com/kb/968003/en-us

  Note: Data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

  If the suggestion above does not work then, try creating a new user account and see if that helps.

  Create the user account

  http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-7

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

  Thank you