Time capsule - connection problem

between my IMac and time capsule ethernet cable does not connect. Airport utility cannot find the time capsule. I tried another cable - also unsuccessful. Any suggestions to fix the problem? He had worked so well until I had to unplug from the time capsule.

Hi midonn,

First thing, I would recommend checking your TimeCapsule answers correctly, it might be a good idea to take a look at the option of soft reset to https://support.apple.com/en-us/HT201945

What changed recently since the last, it worked? To install new software on your Mac?

Tags: Wireless

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    Our computers connect via wifi to a capsule of time to the airport and to the internet, but can't find the time capsule, nor can its hard drive. Y at - it a reset, we can try or he dies. It's only a couple of months.

    Turn about your Airport Extreme for 15 seconds and then power back on. As soon as you see the green light, you should be able to see him for a minute or two in the Airport utility. In the affirmative, and see if you have Back to My Mac active. If so, disable it by removing all the e-mail addresses of the back section of my Mac. Then update your Airport Extreme. Work quickly.

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  • Two express AirPort and time capsule connectivity challenge

    Dear readers,

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    The time capsule.  In the past 24 hours, the time Capsule disappeared from Airport utility.  I can see the wireless signal and connect to it.  I use the time for constant Time Machine backups Capsule and continue without any problem.  I can see the Capsule in the Finder, can connect you and the USB that I have connected to the time Capsule, but no time Capsule in the utility.

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    Let's first, as you note.

    Your message did not mention if you had done a full Cycle of power network. If you have not already done so, it would be a good fundamental mission of troubleshooting to be performed, because he will give everything a new departure and will often solve a problem similar to what you experience. To do this...

    • Power off all the devices on your network... modem, computers, printers, accessories, mobile devices, etc. in any order you want.
    • Wait a few seconds
    • Turn on the modem and let it run only for 2 to 3 minutes or more if you want
    • Then, switch on the device connected to the modem and leaves turn a good minute
    • Keep power devices one at a time about a minute out until the entire network is back
    • Check the network

    Please report your results

  • Time Capsule router problems

    Recently, my wireless network has had problems.  He became more and more slow.  My devices connect without problems and the signal is full but it takes significantly more time to do something about it.  My iMac doesn't seem to have problems but are my other devices (phone, Tablet, PS3, PS4).  Netflix is essentially very bad because it keeps buffering every 30 seconds and I have to run PS4 upgrades must run all night because they take 8 + hours to download.  I had questions about 5-6 months, which I was able to correct by closing all the way down, 20 minute wait and then turn the modem, the router, and then the computer.  I tried again twice, but he don't seem to have any effect.

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    Something directly connect to the modem by ethernet. And do a test to see if download and shipping limits are together and working properly.

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    Now, test your wireless... you say that the iMac has no problem... so please give us the numbers... It is difficult to work from vague descriptions...

    Then, I need to know the connection speeds and all possible information. Run diagnostics on the computer wireless.

    You should also do a factory reset full of the TC and reconfigure it as follows.

    Start from a factory reset. No files are lost on the drive hard in doing so.

    Universal factory reset

    Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

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    The installer the TC.

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    If the problem is using wireless TC24ghz and TC5ghz with fixed channels as it also seems to help stop the nonsense. But it can be tried in the second round. IE, plan on a first and second series of changes to fix this... If all goes well... I note other steps can you tour2.

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    Open the preferences system (gear on the dock icon)

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    Hi JanCorcoran,

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    The problem I have now is that I can't effectively use Time Capsule as my NAS (or at least is what seems to be the case). If I leave on time capsule, its wireless network is visible as before, but of course I can't use it as I have the wireless network BT providing WiFi Internet connectivity. So how to connect the clip time to my 'new' network so that it is visible both the iMac and the MacBook only as a drive.

    You have a few choices, both methods require that the Time Capsule (TC) keep in touch with the new HomeHub BT by Ethernet:

    1. Reconfigure the TC as a bridge and disable its wireless radios.
    2. Reconfigure the TC as a bridge and then configure the HomeHub and TC in a mobile network. It would be more logical if you need to expand the network of the HomeHub wireless.
  • Time capsule 2 TB (bought 2014) no longer works

    Capsule of time worked when installed first with my previous Mac 14 months ago. I have not "used" it the last months (if connected permanently to electricity). Tried to connect with my new Mac yesterday, but failed miserably:

    No light (front or rear), no possible connection Mac (device not detected through the airport program), but when it is plugged in, seems that the HARD drive is running (device is not "dead", but creating light mounted sound). Serial number C86MQ1R7F9H5. I read that previous time capsules have problems with power plug - it is still a problem?

    Just ran out of warranty 1 year 2,5 months ago bought a new MAC in 02/2015. Call Apple technical support did not help.

    Thanks for any help how fix/do!

    Just ran out of warranty 1 year 2,5 months ago bought a new MAC in 02/2015. Call Apple technical support did not help.

    Buy applecare for your Mac. so, who will cover the TC as well.

    Or it may be cheaper to buy an Apple TV (gen3) and buy apple for this care.

    Do not open the ATV... introduce the TC for repair under the applecare program, which covers airports for up to 2 years prior to purchase.

    • (3) airport must be purchased up to two years before your purchase of Apple TV or during the term of your AppleCare Protection Plan coverage.
    • Buy the AppleCare Protection Plan for up to two years of expert telephone technical support and hardware from Apple service options. For more information, click here.

    Once this is accepted to get a refund for the Apple TV...

    I was told that it is dishonest... but sorry, that's exactly what apple... just because we can not buy applecare on devices. And you will have paid for applecare... which is not recovered...

    Check if they have stopped this loophole available as long as you want with the Apple store people.

    Be polite but affirmed your rights as a consumer.

    In most of the countries now a 1 year guarantee for a device that will last 3 years and fails to 14 is considered covered without having to go through this process... Any EU country will have consumer protection laws. Even the Australia we now have the legal warranty of 2 years.

  • Space missing on my Time Capsule

    Hello

    I just create a new time capsule connection cause I have problems with wifi and I didn't erase the hard drive. So as I said I have create a new and now I have just 1, 1 TB of space free rather 2 TB. So there is no way to find a way to delete it, at least I can't.

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    Thank you

    Erase and reformat the hard disk.

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    Hello

    I have one Capsule of airport TB 2 hung on an Ethernet in my study (lower level).

    I already have an existing wi - fi network to ISP modem/router to my media box provided at the top level.

    In addition, I have an Extender provided by the ISP of lower level.

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    I tried several times to do so, but either it freezes up or creates its own network despite the

    mode bridge as stated in Airport utility.

    Guide gently with the method or Protocol correct to put that in place.

    Thank you

    Jay

    I would try to expand the scope of the wi - fi with my time capsule without creating an additional network.

    It sounds like you may try to extend the network of your "main" router wireless

    The time Capsule will not be able to extend wireless network if your 'main' router is also an Apple AirPort base station.  Or... in other words if your 'main' router is not an Apple product, then the time Capsule will not be able to extend wireless network.

    So, the first question to ask here would be... What is the number of brand and model of your router "main"?

    If you intend to leave the time Capsule connected to your main router with an Ethernet connection, the Capsule must have the maximum value of "create a wireless network.  If you use the same wireless network name and password using your 'main' router, Time Capsule will provide additional wireless coverage in the area where it is located.

  • Remote Access Time capsule with windows 10 pc

    I have my time Capsule connected to the router of the provider internet I easily access from inside my home network and with a Mac, I'm not able to access remotely with my Windows 10 PC and my iPad Time Capsule (I only am not able to Set up hold File Manager app). My internet provider to put in place a connection port on the router and I tried several TCP 20/21/80/8080/548 ports without success.

    Any suggestion wich port to set?

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    Aldo

    You will need a computer that uses AFP (Apple Filing Protocol) to access from a remote location Time Capsule.  Windows 10 does not have this feature, so you will not be able to use the time Capsule to access from a remote location using a PC.

    Although it is not officially supported by Apple, you can usually access the time from an iPad Capsule using the navigation application.  The navigation instructions are there, and they do not work for me when I try this:

    Connection to your TimeCapsule from the Internet

    http://www.Stratospherix.com/support/gsw_timecapsule.php

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    Have tried all WPA2, WEP and WPA/WPA2 and all have the same behavior.

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    Thank you!

    You also change the name of the correct wireless network?  If this isn't the case, that will really mess up things since the devices will try store parameters to connect to the same network with and without a password name.

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  • Time capsule airport unplug my Airport Express and internet

    Howdy,

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