to import pictures and videos, access is denied. I want to back up on external seagate

Hello

can not save pictures for freeagent go flex... I'm rather a newbee to this.  Someone knows what to do?

Windows 7 - Windows live photo gallery

This is what the screen shows:

Free agent go flex drive e. found pictures and videos 5103

The box on the top or "above this message" say

IMPORT PHOTOS & VIDEOS

(i) the following error occurred finding the photos and videos to import:

Access is denied.

Try again Cancel 

I tried several things online and that you can't find the answer...  Help... I know it must be easier than this!

Hi Lisa,

I suggest you follow the steps below to give the permissions for the folder and check if this is useful:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-access-denied-when-opening-files-or-folders

The question you have posted is related to the Live Photo Gallery and would be better suited to the Windows Live community. Please visit the link below to find a community that will support what ask you:

http://www.windowslivehelp.com/product.aspx?ProductID=20

Tags: Windows

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