To install the new eSATA / SATA to USB 2.0 hard drive in an external enclosure but the computer does not recognize the drive in disk management

I have an old computer with installed Microsoft Windows XP SP2 and 3.  I bought a new hard drive and also a new external hard drive for her case.  I have correctly installed the hard drive inside the enclosure, and I think that I have installed correctly (in the motherboard SATA port) eSATA port, according to the manufacturer's instructions.  I plugged everything... first eSATA, then power and power switch.  I restarted the computer, and I chose to analyze disks in disk management.  However, the new drive is not recognized.  The SATA port on the motherboard could not work or did I buy the bad, perhaps, hard drive enclosure for my system?  Or something related to the software?  Thank you.

Hi Donnadream,

Connect the hard drive to another port and check if that makes a difference

Step 1: You can follow the steps mentioned in the article below, which deals with a similar question

A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

http://support.Microsoft.com/kb/925196

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/

Step 2: Download and install the latest drivers from the chipset of the computer or the manufacturer of the motherboard and check

Step 3: Hard disk can be turned off in the BIOS; You may want to enable

Important: Change BIOS (Basic input output system) /semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

If the problem persists, it is a hardware problem, contact the manufacturer of the hard drive for a more specialized help

Thanks and greetings

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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