Toner rubbing off on 9040dn printer

Hello

I am a desktop support technician and I have a problem with a 9040dn printer.  The letters on the print feel raised, and if you rub it for a few seconds, it will start to come off.  This happens mainly when using bond paper, but some using plain.  I've tried three different ovens, I have replaced the transfer roller and toner cartridge, and I tried the printer on another take, all to nothing does not.  I am at a loss.  Food does not enough heat fuser unit to merge the toner properly?  Any help on this would be appreciated.

Thank you

Wes

Just checked our guide service, might as well check the latter before you buy a part

Tags: HP Printers

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