Torch 9800 blackBerry Smartphone email not showing problem!

Hello world

I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

Hey hamdi,

Welcome to the forums.

You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

How to clear data from the BlackBerry Smartphone user

Note * delete this database will delete all messages on your BlackBerry smartphone.

You can backup your BlackBerry first following this article, but want to test before you restore all the data.

Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

Tags: BlackBerry Smartphones

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