Toshiba 42Z3030D TV not receive signals from the remote control

I can't use any (Toshiba or the distance from Sky TV) remote on my TV.

Everything works on the TV when I use the buttons on the side of the TV but the TV does not seem to receive all signals from remote control.

I changed the batteries in the remotes, and it still does not work.

Can anyone help please?

Model: Toshiba 42Z3030D TV

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Tags: Toshiba

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