Toshiba Canvio Basics HARD drive does not appear in my computer

Hello

I have a HDTB110AK3BA - Toshiba 1 TB Canvio Plus Portable Hard Drive for storage 3.0 Basics and the computer will allow it to connect, but it does not appear in my computer / pc is in Device Manager thought but not my pc

Please help and Windows 7 or windows 8.1 PC do the same thing.

Hello

I found the description of the product of this external HARD disk:

Product features:
• USB 3.0 - powered portable add-on storage.
• Voltage of bus capable USB, no need for AC adapter.
• Easy to use with no software to install.
• Adapts to large digital files with spacious storage capacity.
• Protect your drive (internal shock sensor and ramp loading technology).

Specifications
• Capacity: 1.0 TB
• Interface: USB 3.0
• Transfer rate: up to 5 Gb/s
• Speed: 5 400 rpm
• Average access time: 12ms
• Cache buffer: 8 MB

It is a HARD USB 3.0 drive. No doubt the HARD drive is not recognized correctly in windows exploerer due to the low power.
The USB 2.0 port common feeds only 500mA. The USB 3.0 device must be able to 900mA.
Therefore, it would be advisable to connect this 2 ports USB 2.0 HARD drive with a USB Y cable

Tags: Toshiba

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