Toshiba Portegee R700-182 running Windows 7 Professional locked up 5 days ago

Toshiba Portegee R700-182 running Windows 7 Professional locked up 5 days ago.
Turned off and then on again. It is now extremely slow current (30 minutes to load the office).
Too slow to load MS Office in normal mode, unusable.
In safe mode it seems to work OK but cannot use MS Office programs in safe mode as the system does not recognize MS Office as legitimate. Suspect a problem with Windows 7, tried to apply updates to windows, but he gets up then encounters an error and cancels the update.
Machine has no SP1 update.
I tried recovery - no help.
I tried sfc/scannow - no problems found.
Is this a common problem with Windows 7? Is there a solution? Is this a virus?
Any ideas anyone?

Windows 7 is the safest and most stable Windows yet, but some BONE is totally immune to viruses and other malware.  Here are a few things to check.

Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

-

Microsoft has suggestions and offerings to

http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

-

Moderator Forum Keith has a few suggestions along this line to

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

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If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

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Finally if all else fails, you can look at the rather cryptic system event log. To do that click on start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

`

When you get your system in good working condition, I invite you to back up your system up to an external hard drive and make it regular periodic updates.

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I hope this helps. Good luck.

Tags: Windows

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