Toshiba satellite pro m30 USB problem

I have toshiba satellite pro m30 and HP scanjet 4600 scanner.when I connect the scanner directly to the notebok with its ' original usb cable there is no problem. But if I connect the scanner to the laptop with a laptop usb extension cable cannot initialize the scanner. There is no problem if I connect the scanner to the VAIO laptop with usb extension cable. What can I do?

Hello

could you describe the difference between the original USB cable and the USB extension cable?

The laptop and the printer works correctly with the original USB cable, but it seems that the extension USB cable is an inexpensive which does not fulfill the technical specifications and the laptop has a problem with this issue.

To solve the problem in my opinion you could do an update of the BIOS, look if for your printer is a new driver available and reinstall the USB drivers.

Also, you could test whether USB, the same problem occurs with other cables.

Bye Bob

Tags: Toshiba

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